1. Kristine Joy Cornejo
23 Rosseau Rd. Apt. B2
Toronto, Ontario M3H 3G1
(647) 987-0414 kristinejoy.cornejo@gmail.com
• Five years of relevant customer service experience utilizing well developed
practical and educational skills.
• Currently enrolled in the Hospitality Management 2-year Diploma program
at Seneca College School of Tourism, expected to graduate in October 2016.
• Certified in WHMIS, Smartserve, First Aid and CPR, and Food and Safety.
• Through my years of experience in the customer service industry I have
learned responsibility, time management, organization, taking leadership,
punctuality, reliability, communication skills and good listening skills.
• Skilled in Microsoft Word, Microsoft PowerPoint, Microsoft Excel and OPERA.
Education
Hospitality Management – 2-year Diploma
Seneca College School of Tourism, Markham, ON
• Completed and certified in the American Hotel and Lodging Educational
Institute course: developed a strategy to resolve tricky situations in relation
to developing good customer service.
• Learned many skills such as accounting, OPERA, and front house dining.
Volunteer & Work Experience
Waitress (Part-time) May 2014 – September 2014
West Wing Bar N’ Grill, Toronto, ON
• Involved in taking customer’s orders and making sure customers feel
comfortable in a relaxed environment.
Cashier and Runner (Part-time) August 2013 – May 2014
McDonalds Dundas and Bathurst, Toronto, ON
• Involved in taking customer’s orders and packing the meals for the
customers.
Volunteer Sales Associate June 8, 2013
Canadian Cancer Society, Toronto, ON
• Volunteered to prepare food and beverages
• Involved with entertainment and Stage
Organizer May 19, 2010
Interntational Day at Marshal McLuhan CSS, Toronto, ON
• One of the organizers for the school’s multi-cultural day
• Involved with the planning and success of the actual event itself
Organizer March 2010
Smokin’ R U Jokin’ Campaign at Marshal McLuhan CSS Toronto, ON
• One of the leaders within the school’s anti-smoking campaign
