1. Gabrielle Foreman
5823 Logancrest LN | Houston, TX 77086 | 757-309-5513 | gabrielleforeman0@gmail.com
Objective
Dedicated Customer Service Representative motivated to maintain customer
satisfaction and contribute to company success.
Education
Maury High School, Norfolk VA
Advanced and Honors Diploma | June 13, 2013
Houston Community College, Houston, TX
Associates Degree In Fine Arts | May 2018
Experience
January 2016 -Current
Infant Teacher | Kids R Young Learning | Houston
Read stories to the children and taught them painting, drawing and crafts.
Employed a variety of materials for children to explore and manipulate in
learning activities and imaginative play.
Created an infant area, toddler area and preschool area of play within the
daycare.
Carefully monitored children's play activities.
Offered detailed daily reports that outlined each child’s activities.
Incorporated music and art activities to encourage creativity and expression.
Upheld all CPR and Texas regulated certifications.
Offered stimulating curriculum that accommodated all learning styles.
Sparked creativity and imagination by helping children discover new things
each day.
Supervised circle time, free play, outside play and learning and developmental
activities.
Increased new enrollment and return enrollment by 2 kids.
2. 2
October 2015- January 2016
Student Assistant | University of Houston-Downtown | Houston, TX
Managed the receptionist area, including greeting visitors and responding to
telephone and in-person requests for information.
Drafted meeting agendas, supplied advance materials and executed follow-up
for meetings and team conferences.
Designed electronic file systems and maintained electronic and paper files.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain
access to the building.
Dispersed incoming mail to correct recipients throughout the office.
Supplied key cards and building access to employees and visitors.
Made copies, sent faxes and handled all incoming and outgoing
correspondence.
Organized files, developed spreadsheets, faxed reports and scanned
documents.
Received and distributed faxes and mail in a timely manner.
Managed daily office operations and maintenance of equipment.
July2015 – May 2016
Sales Associate | Sears | Houston TX
Described merchandise and explain operation of merchandise to customers.
Maintained knowledge of current promotions, policies regarding payment and
exchanges, and security practices.
Placed special orders and called other stores to find desired items.
Recommended merchandise based on customer needs.
Guided customers in choosing items that reflected personal style and shape.
July 2014 – January 2015
Assistant Manager | Loris Gifts | Houston TX
Surpassed revenue goals in four consecutive quarters.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
3. 3
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and
reconciling cash receipts. Maintained daily record of all transactions.
Maintained daily record of all transactions.
Wrote order supply requests to replenish merchandise.
Trained staff to deliver outstanding customer service.
Contributed to merchandising ideas at team sale meetings.
February 2014- August 2014
Sales Associate | body Central | Houston TX
Described merchandise and explain operation of merchandise to customers.
Maintained knowledge of current promotions, policies regarding payment and
exchanges, and security practices.
Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.
Guided customers in choosing items that reflected personal style and shape.
Explained information about the quality, value and style of products to
Influence customer buying decisions
February 2011- August 2013
Cashier | Food Lion | Norfolk, VA
Executed cash transactions quickly and accurately.
Greeted all customers.
Handled products and equipment in accordance with safety and sanitation
guidelines.
Conducted price checks for cashiers and service clerks.
Built attractive holiday and seasonal displays for merchandising program.
Trained new associates.