1. CallieBowen
Cell:901-626-8477Email:Bowen.Callie@gmail.com
Dear Hiring Manager:
It is my core belief that providing a timely, friendly, and proactive customer experience will
enhance future business growth. I am passionate about sustainability and dedicated to providing the
highest quality customer service. I enjoy interacting with people and look forward to the opportunity to
work with your team.
My long-term experience in the customer service industry has provided me with the knowledge,
skills, and ability to ensure both customer loyalty and continued client growth. I am a motivated,
charismatic salesperson with excellent problem solving, organizational and time-management skills. Iwas
one of REI’s top national membership sellers multiple times between 2007 and 2009, averaging 15
membership sales per day. My successfulsales record contributed to my promotion to full-time customer
service representative at REI. I was given the responsibility of processing returns, sales, special orders
and training new hires. I had one of the company’s highest membership sales rates,for which I was
awarded many times by the President andCEO.
In my previous job, I was a Park Ranger at the largest urban park in the United States, Shelby
Farms Park Conservancy. I was responsible for the daily maintenance and operation of The Woodland
Discovery Playground area that is part of the Sustainable Sites Initiative. The playground was built as
environmentally friendly aspossible, from recycled plastic to responsibly harvestedcedar. Ithoroughly
enjoyed working for a company that maximizes sustainability awareness and promotes the idea of
discovery.
In my current job, I am a buyer for a sporting goods store in Oakland, California as well as
Operations Manager. This position allows me the opportunity to attend trade shows, source new
merchandise, review existing items, and research various companies in the field. Iam also responsible for
planning and selecting a range of products for the company. In the store, Ioversee the processing of sales,
returns, special orders, data entry, and ordering of merchandise. I amvery passionate about helping people
and ensuring customer satisfaction.
I am confident that my qualifications are an excellent fit for a position with your team. My
excellent interpersonal and communication skills will allow me to consistently meet the needs of the
company. I am very eager to advance my career and contribute to this organization, and I am positive that
my professional background will help me excel in all aspects of the job. Should you require any
additional information, I can be reached using the contact information listed above. Thank you for your
time andconsideration.
Sincerely,
Callie Bowen

2. Callie N. Bowen
C (901) 626-8477 bowen.callie@gmail.com
Education
Bachelor of Science – Biology May 2013
University ofMemphis
 Field Techniques Training
 Geographic Information Systems (GIS)
 Plant Systematics
 Member of STEM (Science, Technology, Engineering, and Mathematics)
City College of San Francisco 2007-2009
Work Experience
MontclairSports, Oakland, CA
Full-time buyer and operations manager 2013-Present
 Attend trade shows
 Choose merchandise for the store
 Process sales, returns,special orders, rentals
 Customer service
 Open and close store,key holder
Shelby Farms, Memphis, TN 2010-2011
Full-time Park Ranger
 Ensure park safety for adults and children
 Maintain landscape
 Assist with event production
Outdoors Inc., Memphis, TN 2009-2010
Full-time Cashier and Sales
 Process returns, exchanges, special orders, and transfers
 Stock and organize products
 Create window displays
REI, San Francisco, CA 2006-2009
Full-time Cashier and Customer Service
Education Work Experience
Jewish Community Center, Memphis, TN
Teacher’s Assistant/ Summer Camp Counselor
2005-2006
Christ the King School, Daycare, & Summer Camp, Memphis, TN 2004-2005
Teacher’s Assistant/Summer Camp Counselor/Aftercare Program
Roulhac’s Preschool & Daycare, Memphis, TN 2001-2005
Teacher’s Assistant
Event Work Experience
Memphis Botanical Gardens, Memphis, TN 2005-present
Project Organizer for Festival of Flowers, World of Plants, Harvest Festival
Shelby Farms Park, Memphis, TN
Volunteer Coordinator for Starry Nights: Assign all volunteers positions
2011
Rajun Cajun Crawfish Festival, Memphis,TN 2010
Production Assistant
Down to Earth Festival, Memphis,TN 2010
Production Assistant
Community Service

3. California Coastal Clean-up, San Francisco, CA 2008
Twin PeaksRestoration Project,San Francisco, CA 2008
Hugs for Health, Memphis, TN 1999
Special Interests
 Twelve years experience in tap, jazz, ballet, modern and lyrical dance
 Stained glass
 Photography and film
 Poem published at the National Library of Poetry
 Extensive four month backpacking trip through ten European countries
 Hiking, Cycling, backpacking, skiing, climbing, and swimming
Skills andQualifications
 American Heart Association CPR certified
 Epi Pen Training
 Child development training certificate for over thirty-threehours
 Microsoft Word, PowerPoint, and Excel
 Sports Inc, Retail Pro, B2B
References
Laura Wolff Adams 901-767-7275 x 304
Executive Director lwadams@shelbyfarmspark.com
Shelby Farms Park Conservancy
Callie Safian 901- 568-0243
Office Manager Callie@outdoorsinc.com
Outdoors Inc
Thomas Revelli 510-339-9313
Owner Montclairsports@sbcglobal.net
Montclair Sports