Resume for fulltime opportunities in Office Management/ CSR

1. Desiree Robinson
Objective: To secure full-time employment in customer service or
office managment allowing the ability to utilize a background in
Communication.
1661 Concord Drive SE
Marietta, GA 30060
(678).431.4336
desireedrobinson@gmail.com
EXPERIENCE
Gwinnett County Public Schools, ​Atlanta -​Substitute
Teacher
May 2014 - PRESENT
As a certified ESOL teacher in Georgia, I fulfill the duties of the
contracted teacher in their absence on a short or long term basis. My
experience extends from ages K-12 grade.
Teavana,Inc., ​Atlanta — ​Operational Sales Lead/Partner
April 2013 - February 2016
As a part of the management team, I was responsible for opening and
closing operations of the store, cash management, inventory
management, shipment and ordering, partner training in order to
provide stellar customer service through creating a memorable and
educational tea drinking experience.
Get Married, ​Atlanta​​— ​Office Manager
June 2007 - July 2008
As Office Manager, I was responsible for our day-to-day in office
correspondence, telephone management and operations, and inventory
upkeep. I worked directly with the CEO and CFO of the company to
create memos, marketing packages, and marketing events for investors
and potential clientele. I also worked within our online retail
department, entering merchandise for our store.
EDUCATION
Georgia State University, ​Atlanta — ​Dual B.A. of
Communication & Spanish Language
August 2004 - May 2007 / January 2011 - January 2013
During my educational experience, I traveled oversees to Mexico, and
various countries in Central America, studying, learning the language
and culture and translating for a missions group.
SKILLS
Proficient in Microsoft Office
Familiar with Apple & PC
Familiar with POS systems
Bilingual- Spoken and
Written
Exceptional Customer Service
Provider
Comfortable telephone
etiquette
Multi-tasker
Self Starter
Team Player
Takes instruction well
Innovative
Organized
Natural Leader
LANGUAGES
English-Primary language
Spanish-Intermediate
Speaking; Advanced
Reading/Writing