15es Conference IFLA ILDS

1. Carlos L. Eclevia, Jr.
Emerald Publishing Group
Laurence Anthony G. Nar
Legislative Library
House of Representatives
Marian Ramos-Eclevia
De La Salle University Libraries
The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing
4-6 October 2017, Paris, France

2. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
2
Agenda
1
ILL/DD
in
context
2
Our
Objectiv
es &
Methods
3
Key
Findings
• Current Landscape
of ILL/DD
• Meeting the
Challenges and
Issues
• Copyright
Compliance
• License to Accept
and Reject
Future
Direction
4

3. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
3
ILL & DD
Library X Library Y
Non-
networked,
analog
environmen
t
Library X Library Y
Highly-
networked,
digital world

4. ILL & DD in Context
What are the
restrictions of
license
agreements?
New landscape of collection management
What creative
solutions can
be applied that
are legal and
less restrictive?
Can libraries
lend e-books
and supply
online articles
to other
libraries?
What is
then the
future of ILL
and DD
services?

5. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
5
Our Objectives

6. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
6
Our Methods
364
websites of
academic &
research/
special
libraries
libraries
acquired e-
books and
online
journals
88 40
Respondents
academic &
research/
special
libraries
Data gathering: 29 August to 20 September 2015

7. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
7
The Respondents
Table 1 Distribution of respondents According to Type of
Library and Region
Regions Academic library Research/special library Total
NCR 17 2 19
CALABARZON 6 6
Davao Region 4 4
Central Visayas 3 3
Western Visayas 2 1 3
Northern Mindanao 2 2
Bicol Region 1 1
Central Luzon 1 1
SOCCSKSARGEN 1 1
Total 37 3 40

8. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
8
The Respondents

9. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
9
The Respondents
ONLINE
JOURNALS
24
ELECTRONIC
BOOKS
7
NUMERICAL
DATABASES
5
REFERENCE
4
Types of Online Databases

10. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
10
The Respondents
CITATION
DATABASES
2
DIGITAL
DISSERTATION
1
INDEX
1
LIBRARY
CATALOG
1
Types of Online Databases

11. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
11
Survey on Licenses
Print chapters
and articles
Authorized users
Commercial use
Store local
digital copies
for the library
or e-reserve
Download of
individual articles
by the authorized
users
Supply copies of
chapters and
articles to other
libraries
Methods of delivery
1
2
3
4
5
6
7

12. Findings and
Discussions

13. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
13
Available ILL/DD Services
19
(47.5%)
have written
policies and
procedures
17
(42.5%)
NO written
policies and
procedures
4 (10%)
not sure
respondents provide
40 (100%)
E-books
Online journals
Print books
Print periodicals
33
respondents
provide ILL/DD
of electronic
resources

14. 14
Available ILL/DD Services
0
5
10
15
20
25
30
Document delivery of print book chapters by photocopyingDocument delivery of print book chapters by scanningDocument delivery of print journals by photocopyingDocument delivery of print journals by scanningILL of print booksILL of print journals
17
19
14
26 25
16
0
5
10
15
20
25
30
Document delivery of e-books by printingDocument delivery of e-books by sending as email
attachment
Document delivery of e-journals by printingDocument delivery of e-journals by sending as email
attachment
ILL of e-booksILL of e-journals
8
14
12
28
7 8
Figure 1 ILL/DD of Printed
Books and Journals
Figure 2 ILL/DD of eBooks and e-journals

15. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
15
Familiarity of Librarians
0
2
4
6
8
10
12
14
16
18
20
Not at all
familiar
Slightly
familiar
Somewhat
familiar
Moderately
familiar
Extremely
familiar
0
1
20
9
7
0 0
3
0 0
Academic library Research/special library
0
2
4
6
8
10
12
14
16
18
Not at all
familiar
Slightly
familiar
Somewhat
familiar
Moderately
familiar
Extremely
familiar
0
1
18
8
4
0 0
5
1
3
Libraries that provide ILL/DD of digital contents
Libraries that do not provide
Figure 3 Familiarity with ILL Clauses in License Agreements

16. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
16
Familiarity of Librarians
Lending of electronic resources is
permissible for a judicious amounts of
the contents to fill occasional requests
from other libraries provided it is for non-
commercial use.
According to respondents…
Some vendors and publishers
grant libraries to provide ILL for
whole e-book/chapters requests.

17. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
17
Familiarity of Librarians
According to respondents…
Permission is granted for libraries to
download licensed digital contents
and print works for ILL/DD.
Only three licenses totally
prohibit them to fulfil ILL/DD
request for digital contents.

18. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
18
Familiarity of Librarians
Librarians must fully understand
the license agreement specifically
the elements or clauses on
interlending and document supply.

19. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
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Familiarity of Librarians
The review process can be a
complex and time-consuming
task for librarians.

20. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
20
Familiarity of Librarians
Clear and specific
license clauses and ILL
written policies and
procedures to avoid
confusion.

21. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
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Lending Licensed e-Contents
Types Accept Reject Never receive
such request
Entire/whole e-book 0 22 9
e-book chapter(s) 8 1 22
Article(s) from online
journals 19 0 12
Chapter(s) of digital
theses 6 5 22
ILL/DD Requests from Other Libraries
(with e-book/e-journal interlending)

22. Delivery Method
- Email
- Print and Pick up
- From cloud server
- Save in disk/thumb
drive
- Print and Deliver
- Facebook
Feedback/Notification
- Email
- Text
- Telehone
- ILL/DD System
- Facebook
The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
22
Lending Licensed e-
Contents

23. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
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Lending Licensed e-Contents
Turnaround Time for Delivery of LL/DD Transactions
1-2 Days
Less than
a day
3-4 days
5-6 Days 7 Days

24. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
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Lending Licensed e-Contents
According to respondents…
Entire e-books are not accessible
through interlending, but they
could supply copies of e-book
chapters.

25. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
25
Lending Licensed e-Contents
According to respondents…
Electronic transmission of
digital contents is not
permissible.

26. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
26
Lending Licensed e-Contents
According to respondents…
The requested digital
contents must be used for
research purposes only.

27. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
27
Lending Licensed e-Contents
According to respondents…
ILL/DD transaction must be
library-to-library transaction
only.

28. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
28
Lending e-Contents
Reasons for NOT submitting requests to other libraries
No. of times
mentioned
Unsure if other libraries accept or reject ILL/DD request for e-
books/online articles
16
ILL/DD for e-books/online articles are never accepted by other
libraries
11
Purchase the requested item instead 10
No policy on requesting e-books/online articles to other libraries 6
Other libraries sometimes accept ILL/DD for e-books/online
articles but must be printed before lending
3
Shortage of staff/time prevents the request of e-books/online
articles
2
Technologically incapable of sending request to other libraries 2
Refer patrons to other libraries that have the requested items 2

29. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
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Volume of ILL/DD Transactions
Average ILL/DD Transactions

30. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
30
Volume of ILL/DD Transactions
Increasing number of scholarly
articles and e-books available
on the Web 13REASONS
FOR DECLINE
11 Availability of electronic
resources in my library
10
Widespread availability
of web-based
discovery tools
Patrons prefer to
visit other libraries 9
6 Patrons are not
aware of ILL/DD

31. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
31
Challenges and Issues
0 2 4 6 8
Licensing agreements
Copyright compliance
Materials not available in local libraries
Service cost
Institutional policy
Readiness of the institution and librarians
Expectations (quick turnaround time,
Cross-border ILL/DD
Absense of online ILL/DD systems
Discovery tool for holdings information
Internet connection
7
5
5
5
4
3
2
2
1
1
1
Issues and Challenges in ILL/DD

32. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
32
Challenges and Issues
Not all requested
materials are available
in other local libraries
1
2 Labor-intensive
and expensive ILL/
DD services
Expended much time,
money and effort
Average cost of a filled
request for borrowing is
$18.35 and $9.48 for
lending in 2003
$3.85
Net average cost per
request for borrowing
in a Circulation-to-
Circulation module in
2012

33. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
33
Challenges and Issues
3 Readiness of the
institution and
librarians
4 Absence of a unified
discovery tool
A number of libraries are
not yet open to ILL/DD
services.
Spend a lot of time for
searching several online
catalogs of various libraries.

34. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
34
Challenges and Issues
5 Absence of cloud-based file sharing
services or ILL software
OverDrive
MyMediaMall
Ariel
software
Odyssey
OCLC’s
ILLiad
Article
Exchange
Cloud-based file sharing services
• Spend money
• Staff’s time to pick-up the
requested items

35. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
35
IFLA Guidelines on Copyright
IFLA Section of Document Delivery & Lending, 2009
Each supplying library should be aware of,
and work within, the copyright laws of its
own country.
The supplying library should ensure that
any relevant copyright information is
made available and communicated to
requesting libraries.
Lending, and limited copying for
purposes such as education, research or
private study, are usually exceptions
within national copyright legislation.

36. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
36
IFLA Guidelines on Copyright
IFLA Section of Document Delivery & Lending, 2009
The supplying library should inform the
requesting library of these exceptions.
The requesting library should pay due
regard to the copyright laws of the
supplying library's country.
Each supplying library must abide by any
licenses agreed to by their organisation,
which may place some restrictions on the use
of electronic resources for ILL transactions.

37. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
37
Philippine Copyright Law: Fair Use
“The fair use of a copyrighted work for criticism,
comment, news reporting, teaching including
limited number of copies for classroom use,
scholarship, research, and similar purposes is not
an infringement of copyright.”
Republic Act 10372

38. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
38
Philippine Copyright Law: Fair Use
Purpose
and
character of
the use
Nature of
the
copyrighted
work
Amount and
substantiality
of the portion
used
Effect of
the use
upon the
potential
market for
or value
1 2 3 4
Large, 2007, p. 15

39. License to Accept &
Reject ILL/DD
Requests
The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France

40. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
40
Review of Licenses
Print chapters
and articles
Authorized users
Commercial use
Store local
digital copies
for the library
or e-reserve
Download of
individual articles
by the authorized
users
Supply copies of
chapters and
articles to other
libraries
Methods of delivery
1
2
3
4
5
6
7

41. 41
Review of Licenses
It is still best that librarians
review their institutions' license
agreements and consult their
legal department.
Based on our own interpretation
of each clauses and sections.
The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France

42. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
42
Authorized Users
Users Faculty Staff Consultants
Alumni Walk-ins
Other
authorized
persons

43. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
43
Summary of ILL clauses
Publishers
Store Local
e-copies for
the Library/
eReserves
Downloading of
individual
articles by the
authorized
users
Printing of
Chapters/
Articles
ACM Digital Library Not specified Yes Yes
American Chemical Society Yes Yes Yes
American Mathematical Society Yes Yes Yes
American Physical Society Yes Yes Yes
American Society for
Microbiology Journals
Yes Yes Yes
American Society of Civil
Engineers
Yes Yes Yes

44. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
44
Summary of ILL clauses
Publishers
Store Local
e-copies for
the Library/
eReserves
Downloading
of individual
articles by the
authorized
users
Printing of
Chapters/
Articles
American Society of
Mechanical Engineers
Yes Yes Yes
Annual Reviews Yes Yes Yes
Bureau Van Dijk Publishing
(BankScope, Osiris, Orbis)
Yes Yes Yes
Cambridge Online Journals Yes Yes Yes
Economist Intelligence Unit Yes Yes Yes
Elsevier Yes Yes Yes
Emerald Group Publishing Yes Yes Yes

45. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
45
Summary of ILL clauses
Publishers
Store Local e-
copies for the
Library/
eReserves
Downloading of
individual
articles by the
authorized users
Printing of
Chapters/
Articles
Euromonitor Not specified Yes Yes
Hein Online Yes Yes Yes
IEEE Yes Yes Yes
Knovel No Yes Yes
Oxford Online Journals Yes Yes Yes
Sage Yes Yes Yes
Springer Yes Yes Yes
Taylor and Francis Yes Yes Yes

46. 46
Summary of ILL clauses
Aggregators
Store Local e-
copies for the
Library/
eReserves
Downloading of
individual
articles by the
Authorized users
Printing of
Chapters/
Articles
eBrary No Yes Yes
EBSCO Yes Yes Yes
Cengage Yes Yes Yes
iGPublishing No Yes Yes
JSTOR Yes Yes Yes
Project Muse Yes Yes Yes
ProQuest Yes Yes Yes

47. Summary of ILL clauses
Publishers
Supply copy of
articles/chapters to
other libraries
Medium of delivery
ACM Digital
Library
Yes Print only; Electronic
dissemination is not allowed.
American
Chemical Society
Yes By mail, fax or electronic
transmission using Ariel
software or its equivalent
American
Mathematical
Society
Yes Print only; Electronic
dissemination is not allowed.
American Physical
Society
Yes Electronic transmission may
be allowed, provided the
electronic file is deleted
immediately after printing.

48. Summary of ILL clauses
Publishers
Supply copy of
articles/chapters to
other libraries
Medium of delivery
American Society
for Microbiology
Journals
Yes Print, fax, mail, hand-deliver,
electronic transmission
American Society
of Civil Engineers
Yes Mail, fax, electronic
transmission using Ariel
software
American Society
of Mechanical
Engineers
Yes Post, fax, electronic
transmission using Ariel
software or its equivalent
Annual Reviews Yes Print, fax, electronic
transmission

49. Summary of ILL clauses
Publishers
Supply copy of
articles/chapters to
other libraries
Medium of delivery
Bureau Van Dijk
Publishing
(BankScope,
Osiris, Orbis)
Yes Post, fax, electronic
transmission provided the
electronic file is deleted
immediately after printing
Cambridge Online
Journals
Yes Post, fax, electronic
transmission provided the
electronic file is deleted
immediately after printing
Economist
Intelligence Unit
Yes Print, electronic transmission
Elsevier Yes Print and delivery excerpts

50. Summary of ILL clauses
Publishers
Supply copy of
articles/chapters to
other libraries
Medium of delivery
Emerald Group
Publishing
Yes Post, fax, electronic
transmission using Ariel
software or equivalent
Euromonitor Yes Print, electronic transmission
Hein Online Yes Print, fax, electronic
transmission using Ariel/
Odyssey software
IEEE Yes Print, fax, electronic
transmission using Ariel or its
equivalent
Knovel No Not applicable

51. Summary of ILL clauses
Publishers
Supply copy of
articles/chapters to
other libraries
Medium of delivery
Oxford Online
Journals
Yes Post, fax, electronic
transmission using Ariel
software or its equivalent
Sage Yes Print, electronic transmission
using Ariel or its equivalent
Springer Yes Print, electronic transmission
Taylor and Francis Yes Post, fax, electronic
transmission using Ariel
software or its equivalent

52. Summary of ILL clauses
Aggregators
Supplying copy of
Articles/Chapters to
other libraries
Medium of delivery
eBrary No Not applicable
EBSCO No Not Applicable
Cengage Yes Print, electronic transmission
iGPublishing No Not applicable
JSTOR Yes Post, fax, electronic transmission
using Ariel software or its equivalent
Project
Muse
Yes Print, fax, electronic transmission
ProQuest Yes Print, electronic transmission

53. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
53
Example of ILL Clauses
The Licensee may supply to an Authorised User of
another library within the Territory, a single copy of an
individual article or single chapter being part of the
Licensed Materials by post, fax or secure transmission
(using Ariel or its equivalent, whereby the electronic file
is deleted immediately after printing), for educational
purposes.

54. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
54
Example of ILL Clauses
may “use licensed content for ILL
provided that such use is not at a
volume that would substitute for a
subscription to the journal,
acquisition of access to a book, and
is in accordance with United States
or international copyright laws,
guidelines, or conventions”

55. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
55
Example of ILL Clauses
Licensee agrees not to forward, transfer,
sell, rent, or otherwise knowingly distribute
or provide access to the contents of AOCS
Methods or any portions thereof, to any
third party that is not an Authorized User
as described herein. Information obtained
from this service is not to be used for
interlibrary loan, fee-for-service purposes
such as document delivery, and/or
transmitted to nonsubscribing institutions.
American Oil
Chemists’
Society

56. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
56
CONCLUSION
Things To do
Future Direction

57. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
57
Conclusion
Advances in technology
have expedited
turnaround time of ILL/
DD transactions.
ILL/DD of print
material is still
more popular.
Licensing
restrictions affect
ILL/DD.
Digital objects as
intangible materials are
not covered by
copyright law.

58. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
58
Conclusion
Document supply
through post, fax, and
secure electronic
transmission
Lack of written
policy gives
confusion

59. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
59
Conclusion
Who will promote liberal
guidelines and non-
restrictive license
agreements?

60. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
60
Conclusion
Will there be a new business model for
e-books where lending is permissible at
no additional cost?

61. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
61
Conclusion
Who will initiate the
creation of a national
policy for international
resource sharing for
Filipiniana resources?

62. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
62
Conclusion
The future direction of ILL/DD
services remains uncertain amid
lack of copyright and clear
understanding of licensing language
among information professionals.

63. The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
63
Conclusion
We should…
Design better and creative
ways to promote ILL and
DD services
Propose business models,
policies, and approaches
Look closely at the
trends & best practices
Build new collaborative
partnerships

64. Marian Ramos-Eclevia,1 Carlos L. Eclevia, Jr.2,
and Laurence Anthony G. Narvaez3
1De La Salle University Libraries 2Emerald
Publishing Group 3Legislative Library, House of
Representatives of the Philippines E-mail
Addresses: marian.eclevia@dlsu.edu.ph;
carlos@emeraldinsight.com;
laurencenarvaez@yahoo.com
The 15th IFLA International Interlending and Document Supply Conference
No Library Left Behind: Cross-Boarder Resource Sharing, 4-6 October 2017, Paris, France
64
Thank you