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International cooperation:
an Italian – French experience for
resource sharing
The 15th IFLA International Interlending and Document
Supply Conference
No Library Left Behind: Cross-Border Resource Sharing
Paris, 04 - 06 October 2017
Italian	background		
2	
Number of libraries of all types per region: total 13,693
National	Library	Service	(SBN)	
Ø 	cooperation	between	state,	local	and	
university	authorities	
Ø 	shared	cataloguing	and	standard	
ISO-ILL	interoperability			
	
to	guarantee	both	national	and	local	
services	
3
Catalogs	and	services	interoperability		
ILL-SBN	interoperates	with	
Italian	and	foreign	ISO-ILL	
compliant	ILS	
SBN	OPAC	interoperates	with	
Italian	and	foreign	catalogs	Z39.50	
compliant		
4
SBN	in	numbers	
					The	SBN	network	
Ø 	Over		than	6.100	
Libraries	of	all	types	
(state,	local,	university)		
Ø 	99	local	hubs	
	
							The	SBN	OPAC	
Ø 	16.531.632	
bibliographic	records	
Ø 	86.949.480	holdings	
5
What	is	ILL-SBN?	
Ø  free	web	based	
service	for	
interlibrary	loan	and	
document	delivery	
	
Ø  available	to	all	
interested	libraries:	
single	libraries,	
system	hubs,	
centralized	loan	
services,	Italian	and	
foreign	libraries	
http://prestito.iccu.sbn.it/ILLWeb/servlets/
ILL			
6
What	is	ILL-SBN?	
Ø integrated	with	the	OPAC	SBN	
catalog	
	
Ø able	to	integrate	with	other	catalogs	
		
Ø able	to	interoperate	with	lending	
systems	and	ILS	that	use	ISO-ILL	
compliant	systems	
7
ISO-ILL	interoperability		between	ILL-SBN	partner	libraries	
and		the	Bibliothèque		Universitaire	et	Nationale	de	
Strasbourg
Our	use	case	aims	to	highlight:	
	
Ø  simple	use	of	integrated	service	
Ø  easy	communication	between	partner	
libraries	
Ø  monitoring	of	all	information	steps	
Ø  immediate	updating	of	various	management	
environments	
8
Use	of	the	integrated	system	-	Interlibray	Loan		
Ò  Bibliothèque	nationale	et	
universitaire	de	
Strasbourg	(BNU)	as	
requesting	library	
Ò  Biblioteca	nazionale	di	
Roma	as	supplying	
library	
9
Bibliothèque		Universitaire	et	Nationale	de	Strasbourg	-	BNU	-	
as	requesting	library	(using	Sebina	next	integrated	software)	
10
E
BNU	sends	the		
ILL	request
Biblioteca	nazionale	centrale	di	Roma	-	BVE	-		as	
Supplying	library	(using	ILL-SBN	web	interface)	
11
E
BVE	receives	the	
ILL	request
Requesting	library	(BNU):	the	status	of	ILL	request	is	
shipped		-	Next	status	is:	received	
12
E
BVE	shipped	the	
document	
BNU	will	reply:	
document	received
Supplying	library	(BVE):		tracking		of	the	ILL	request		
13
E
BVE	monitors	all	
the	request's	iter
Use	of	the	integrated	system	–	Interlibray	Loan
Ò  Bibliothèque	
nationale	et	
universitaire	de	
Strasbourg	(BNU)	as	
requesting	library	
	
Ò  Biblioteca	generale	
dell’Università	di	
Trieste	as	supplying	
library.	
14
Search	the	SBN	catalogue	to	find	a	document	and	submit	
an	ILL	request		
15
Choice	of	the	supplying	library	
16
E
choice	of	Trieste	
as	supplying	
library
ILL-SBN	creates	an	interlibrary	loan	request	automatically	including		the	
bibliographic	and	location	data	from	the	selected	record	and	redirects	ILL	
request	both	to	the	requesting	library	and	to	the	supplying		library	
17
The	management	systems	of	the	two	partner	libraries	update	
automatically.	
BNU	–	requesting	library	
18	
E	
ILL	SBN	redirects	
the	ILL	request	to	
BNU	(requesting	
library)
The	management	systems	of	the	two	partner	libraries	update	
automatically.		
Biblioteca	generale	di	Trieste:	supplying	library	
19	
E	
ILL	SBN	redirects	
the	ILL	request	to	
Trieste	(supplying	
library)
ILL	SBN	acts	as	a	bridge	
Ø in	this	case,	the	request,	is	automatically	
transferred	to	ILL	SBN	from	SBN	OPAC		
Ø ILL	SBN	acts	as	a	bridge	between	the	
management	softwares	of	the	two	ILL	SBN	
partner	libraries	
Ø 	the	libraries	handle	requests	using	their	own	
software	
20
Use	of	the	integrated	system	–	Document	Delivery	
Ø Biblioteca	di	scienze	
letterarie	e	filologiche	
dell’Università	di	Torino		
as	requesting	library	
Ø Bibliothèque	nationale	
et	universitaire	de	
Strasbourg	(BNU)	as	
supplying	library		
21
Requesting	library:		Biblioteca	di	scienze	letterarie	e	filologiche	dell’Università	
di	Torino	(Sebina	OL	integrated	software)	
E
Torino	sends	the	
DD	request
Supplying	library:		Bibliothèque	Nationale	Universitaire	de	
Strasbourg	(using	Sebina	Next	integrated	software)	
23
E
BNU	sends	a	copy	of	
the	requested	
document
BNU	supplying	library:		tracking	the	DD	request	
24
Benefits	of	integrated	system	
Ø 	Searching	the	SBN	union	catalog,	locate	
and	simply	apply	for	a	document	in	the	
same	way	for	all	ILL-SBN	libraries	
	
Ø 	Avoiding	double	work	in	processing	ILL	
requests	with	ILL-SBN	libraries	
	
Ø 	Tracking	the	entire	ILL	transaction	
25
Benefits	of	integrated	system	
Ø Faster	processing	of	ILL	requests		
	
Ø Handling	more	requests	in	integrated	
mode,	thus	ensuring	comprehensive	
statistics	
26
Benefits	of	integrated	system	
Ø 	ISO	ILL	interoperability	greatly	reduces	some	of	
the	librarians’	tasks		
	
Ø 	requests	and	ILL	transactions	can	be	managed	on	
the	same	system			
	
Ø 	currently,	ILL	transactions	between	BNU	and	
Italian	libraries	are	only	handled	via	e-mail	and,	as	
a	result,	there’s	no	way	to	check	ILL	service,	nor	to	
provide	accurate	statistics	about	international	
services	
27
Which	is	your	management	system?	
Libraries	use	many		different	ILS	
28
What	kind	of	institution	does	your	Library	belong	to?	
44%			University	Libraries	
39%			City/local	Libraries	
8%						State	Libraries	
Libraries	belong	to	
many	different	
institutions	
29
Do	you	provide	International	ILL/DD	service?	
A	majority	of	Libraries	offers	
International	ILL/DD	service	(79,5%)	
30
Do	you	believe	a	better	interaction	between	
online	catalogs	and	Library	services	might	
improve	and	simplify	ILL/DD	service	to	both	
users	and	librarians?	
• 	81%		strongly	agrees	
• 	17%		agrees	
• 	1,5%	slightly	agrees	
31
Towards	a	wider	cooperation	
32
ILL SBN
libraries
Sebina
Other
ILS
Aleph
Alma
ILL-SBN	allows	to	extend	the	cooperation	to	libraries	that	
use	different	applications	and	communication	protocols	
according		to	technical	specifications	of	interoperability	
TCP-IP
• 	640	Italian	libraries	currently	belong	to	the	ILL-SBN	service.	
• 	253	Sebina	libraries	are	integrated	via	http	
• 	64	Aleph	and	Alma	libraries	are	integrated	with	IPIG	
• 	the	remaining	libraries	are	working	on	the	web	interface
The	use	of	ISIL	standard	code	allows	to	
overcome	different	library	identifiers	
employed	in	various	ILL	systems,	resulting	
in	smooth		communication	in	both	
national	and	international	ILL	transactions
33
Towards	a	wider	cooperation
34
Towards	a	wider	cooperation	
IDEM
IDEntity Management for Federation Access
ILL-SBN will soon be a service provided within the
IDEM federation interconnected with the EDUGAIN
interfederation
Towards	a	wider	cooperation	
Ø integration	can	be	effectively	extended	to	foreign	
libraries	
	
Ø standard	interoperability	eliminates	language	
barriers	and	software	differences		
	
Ø there	is	the	need	of	best	practices	and	policies	
agreements	among	partner	libraries	
35
Towards	a	wider	cooperation
Our	collaborative	experience	outlines	an	effective	option	to	
cooperate	between	Italian	and	foreign	libraries,	and	
suggests:		
	
Ø 	mutual	effort	and	commitment	of	libraries	to	
progressively	integrate	services,	data	and	identity	
management	in	the	web	
Ø 	as	the	first	step	towards	sharing	common	rules	and		
policies	and	the	achievement	of	that	ideal	objective	
defined	by	IFLA	
	
36
Towards	a	wider	cooperation
the	idea	of	the	global	library,	a	networked	
resource	sharing	mechanism	that	enables	
access	to	resources	through	the	
collaboration	of	libraries	worldwide	
	
IFLA	Document	delivery	and	Resource	Sharing	Section;	Action	Plan	2016.	1.	Mission	
statement	
	
37
•  Antonella	Cossu	-		antonella.cossu@beniculturali.it				
ICCU	-	Istituto	Centrale	per	il	Catalogo	Unico	delle	biblioteche		italiane		e	per	le	
informazioni	bibliografiche	http://www.iccu.sbn.it		
•  Pascal	Godard	–	pascal.godard@bnu.fr	
Bibliothèque	nationale	et	universitaire	de	Strasbourg	
•  Antonella	Orviati	–		orviatia@units.it			
Università	degli	studi	di	Trieste	–	Biblioteca	generale-	Prestito	Interbibliotecario	
centralizzato	
•  Ornella	Salvioni	-			ornella.salvioni@unito.it		
Università	degli	studi	di	Torino	–	Biblioteca	di	scienze	letterarie	e	filologiche	
•  Serena	Sangiorgi	–	serena.sangiorgi@unipr.it	
Università	degli	studi	di	Parma	–	Biblioteca	politecnica	–	ingegneria	e	
architettura	
39

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