Maricris Lagorza Pilande has over 15 years of experience in restaurant and food service management. She currently works as the District Manager for Coco Brooks Inc. in Calgary, Alberta, where she is responsible for monitoring budgets, staff hiring and training, food quality standards, and inventory. Previously, she held several managerial roles in Philippines-based restaurant chains Chowking and First Rate Enterprises, with responsibilities including operations, staff management, sales, and financial reporting. Pilande holds a Bachelor's degree in Nutrition and Dietetics from Centro Escolar University in Manila.
1. Maricris Lagorza Pilande
Unit 1116, 6707 Elbow Drive SW
Mobile Phone: 403-919-8821
Email Add: m10pilande@yahoo.com
Career Objective:
To be associated with a progressive organization where I can explore the opportunities and
use my skills and knowledge. To be part of a dynamic team that works efficiently in
achieving the organizational goals.
EMPLOYMENT HISTORY
Position: District Manager/Catering Person in Charge/ Hiring Manager
Company: Coco Brooks Inc.
Address: 5251 48 Ave SE Calgary Ab
Date: March 2009-present
Reason for Leaving: Currently Employed
Job Description / Duties and Responsibilities:
· Responsible in monitoring of the handling and budgeting of store location’s funds.
· Responsible in staff hiring and training.
· Responsible in monitoring the quality and standard food preparation.
· Responsible for checking and monitoring of the inventory of all store location’s stocks.
· Responsible in ensuring that there’s enough manpower in every location.
· Responsible in consolidation of data for the preparation of payroll data..
· Responsible in staff counseling and coaching.
· Responsible in the proper implementation of Company rules & regulations.
· Responsible in holding monthly section and general meetings.
· Been in-charge of the Free Stampede Breakfast of the whole company in all locations.
· In charge of answering catering inquiries and placing orders.
· In charge of sending meal quotations to schools and companies.
· In charge of handling, preparation and coordinates with regards to catering orders from
different schools and company company.
Position: Food Counter Attendant
Company: First Rate Enterprises (Tim Hortons)
Address: 137th Ave Bow Bottom Trail SE Calgary, AB
Date: September 2008-March 2009
Reason for Leaving: Greater opportunity
Job Description:
· Responsible in order taking
· Responsible in the preparation of the customers orders
· Responsible in cashiering
· Responsible in cash handling
2. · Responsible in ensuring customer satisfaction
Position: Restaurant Store Manager
Company: Chowking Paciano.
Address: Calamba, Laguna Philippines
Date: April 2007 – August 2008
Reason for Leaving: Worked Abroad
Job Description / Duties and Responsibilities:
· Responsible in handling and budgeting of store funds.
· Responsible in sales building and formulation of store income generating activities/ promos.
· Responsible in staff hiring and training
· Responsible in monitoring the quality and standard food preparation
· Responsible for preparing the monthly inventory of all store stocks.
· Responsible in shift management monitoring.
· Responsible in manpower scheduling.
· Responsible in consolidation of data for the preparation of financial statement.
· Over all in charge of operation.
· Responsible in staff counseling and coaching.
· Responsible in the proper implementation of Company rules & regulations.
· Responsible in holding monthly section and general meetings.
Position: Restaurant Store Manager
Company: Chowking Sunstar
Address: Gatid, Sta. Cruz, Laguna, Philippines
Date: June 2006 – April 2007
Reason for Leaving: Career Promotion
Job Description / Duties and Responsibilities:
· Responsible in handling and budgeting of store funds.
· Responsible in sales building and formulation of store income generating activities/ promos.
· Responsible in staff hiring and training
· Responsible in monitoring the quality and standard food preparation
· Responsible for preparing the monthly inventory of all store stocks.
· Responsible in shift management monitoring.
· Responsible in manpower scheduling.
· Responsible in consolidation of data for the preparation of financial statement.
· Over all in charge of operation.
· Responsible in staff counseling and coaching.
· Responsible in the proper implementation of Company rules & regulations.
· Responsible in holding monthly section and general meetings.
Position: Franchise Accountant
Company: Chowking Sunstar
Address: Gatid, Sta. Cruz, Laguna, Philippines
Date: January 2006 – June 2006
3. Reason for Leaving: Career Promotion
Job Description / Duties and Responsibilities:
· Responsible in the preparation of Financial Statement.
· Responsible consolidation of data for the preparation of financial statement .
· Responsible in the remittance of the salaries & benefits of the staffs.
· Responsible in payroll making.
Position: Asst. Store Manager
Company: Chowking Los Baños
Address: Los Baños , Laguna, Philippines
Date: October 200 4 – July 2005
Reason for Leaving: Personal Choice
Job Description / Duties and Responsibilities:
· Responsible in shift management monitoring.
· Responsible consolidation of data for the preparation of financial statement
· Responsible in manpower scheduling.
· Responsible in sales building and formulation of store income generating activities/ promos.
· Responsible in staff hiring and training.
· Responsible in monitoring the quality and standard food preparation.
Position: Asst. Store Manager
Company: Chowking Sta. Cruz
Address: Sta. Cruz, Laguna, Philippines
Date: January 2003 – August 2004
Reason for Leaving: Career Promotion
Job Description / Duties and Responsibilities:
· Responsible in shift management monitoring.
· Responsible consolidation of data for the preparation of financial statement
· Responsible in manpower scheduling.
· Responsible in sales building and formulation of store income generating activities/ promos.
· Responsible in staff hiring and training.
· Responsible in monitoring the quality and standard food preparation.
Position: Shift Manager
Company: Chowking Candelaria
Address: Candelaria, Quezon, Philippines
Date: July 2002 – January 2003
Reason for Leaving: Career Promotion
Job Description / Duties and Responsibilities:
· Responsible in shift management monitoring.
· Responsible in sales building and formulation of store income generating activities/ promos.
4. · Responsible in monitoring the quality and standard food preparation.
EDUCATIONAL BACKGROUND
Elementary Year [From] - [To]
School: Calumpang Elementary School 1987 - 1993
Address: Calumpang, Liliw, Laguna
Valedictorian and Leadership Award
Secondary
School: Laguna College of Arts & Trades 1993 - 1997
Address: Sta. Cruz, Laguna Philippines
Salutatorian and Leadership Award
College
Course: Bachelor of Science in Nutrition & Dietetics 1997 - 2001
School: Centro Escolar University
Address: Mendiola, Manila, Philippines
With Honors and Leadership Award
PERSONAL INFORMATION
Permanent Address : Unit 1116, 6707 Elbow Drive SW
Birthdate : December 10, 1980
Birth Place : Liliw, Laguna
Height : 5’2 ft.
Weight : 130 lbs.
Sex : Female
Nationality : Filipino
Status in Canada : Permanent Resident