The Grocery Management Awards each year highlight the best of the best in grocery management. This Powerpoint shows how Diane from Ryan's Centra Askeaton overhauled the store and united the community.

1. Diane Maune
Store Manager
Ryans Centra Askeaton

2. Introduction
 Where it all began 2009
 New beginnings 2011
 How We Stand out from the rest
 My Role
 Keeping it positive
 Community spirit
 Achievements
 The next step forward

3. Where We Are Today
An update on the store 2015-2016

4. Old store
 Weekly sales including fuel 12-13k weekly
 2 members of staff to begin with which
grew to 6
 Wine licence only weekly sales €150

5.  Myself and
owner Brian
ran this shop

6. New store

7. • Weekly sales up to 60k
• Off licence 5-6k weekly
• Staff up to 22
• Hot deli counter
• Lotto
• Atm

8. Deli
 Fresh High quality
food
 Counter change
breakfast,lunch/dinner,
evening counter .
 More variety
 Good value offers
 Catering menu

9. Off licence
 I am the off
licence
manager
 Focused on
what
customers
wanted
 Value for
money

10. Standing out from the rest
 Meeting the needs of all our customers
 Going the extra mile
 Friendly postive attitude
 Engaging with staff and customers
 New ideas being different (instore
competitions,facebook,occasions)
 Smooch
 Kerosene
 Delivery service
 Involment in the local community
 Employing locally

11. My role
 Starting from the beginning and working my way up to become
store manager has been an amazing achievement for myself.
 Gave me a better understanding of the every day running of the
store
 I can relate to my staff/team with a greater understanding
 Being more personal is a key factor
 Involving staff and engaging with them on a day to day basis
 Loving my job and looking forward to coming into work everyday
creates a happy enviroment for everyone to work in
 Having a positive can do attitude reflects on staffs attitude to work
 Praise and recognition is a must
 Accomadating staff
 Getting the best where possible from all staff
 Giving them roles which best suit them and their needs
 Keeping things new and exciting
 Making sure we are doing our upmost to keep the customers we
have and increase footfall to our store
 Keeping up with new trends so we are up to date with whats going
on

12. Keeping it positive

13. Community spirit
 Pink walk every year €1000
 Sponsoring local football team
 Collections
 Church flowers
 School choir
 Saint patricks day parade
 Strictly come dancing €30k

17. The next step
 Plan to extend the store
 Sit down area
 Frank & honest brand
 Deli revamp
 New breads /pastries
 Extend our range/new lines
 Focus on store of the year 2018