Here are a few key points on how quality review meetings could relate to my own assessment work: - Quality reviews are useful for getting objective feedback on work from multiple perspectives. This could help identify any gaps or issues with my assessments. - Involving stakeholders like clients, supervisors or peers in a review provides opportunities for input. Their questions and feedback could help strengthen the quality and usefulness of my assessments. - Preparing for a review by having others preview my work allows me to get questions in advance. This helps ensure I can fully address any concerns during the meeting. - Documenting the review process and outcomes, like action items, helps with accountability. It provides a record to refer to for improving future assessments

1. 20
57086
Contract and Project Management
David Sowden, The University of Hull

2. 20
57086
Contract and Project Management
Quality Review techniques
David Sowden, The University of Hull

3. Overview
• Quality Review techniques
– What is Quality review?
– What are the objectives?
– Quality review benefits
– Prepare for Quality Review
– Conduct the Quality Review
– Perform Quality Review Follow-up
– Overview of techniques
3

4. What is Quality Review?
When checking the quality of a product,
there are many ways in which this can occur
in determining the products fitness for
purpose.
These include independent expert checking,
peer and gateway reviews, quality checking
and testing.
4

5. What are the objectives?
The objectives of the quality review technique
is to:
• Assess that the product conforms against
set criteria
• Involve key interested parties in the
checking of the products quality
• Promote wider acceptance of the product.
5

6. Quality review benefits
– Early identification of defects in
products
– An objective measurement for
management progress control is
provided.
– It provides the opportunity for all
vested interests to work together to
improve product quality
– Increase commitment to the
developed product.
6

7. Prepare for Quality Review
There are four quality review team roles used by this
technique.
• The Chair is responsible for conducting the review. This role is
often filled by the Project Manager or a Team Manager
• The Presenter represents the producer of the product being
reviewed, and is responsible for introducing the product that is
being reviewed and coordinating any subsequent work resulting
from the review itself
• The Reviewers review the product ahead of time and submit their
questions and comments. They are also responsible for confirming
corrections or improvements made as a result of the review
• the Administrator provides administrative support to the Chair
by recording the review results and actions assigned during the
meeting.
7

8. Prepare for Quality Review
• The following activities are performed in preparation
for a quality review meeting
• Make administrative arrangements for the review (Chair or Administrator)
• Check that the product is ready for review and confirm reviewer
availability (Chair)
• Distribute product copies to reviewers along with the Product Descriptions
(Presenter)
• Review the product relative to its quality criteria (Reviewer)
• Submit question list to chair and presenter prior to review (Reviewers)
• Annotate product copy for copy edit errors and return to presenter
(Reviewers)
• Produce consolidated question list for the review meeting and send to
presenter (Chair)
8

9. Conduct the Quality Review
• The following activities are performed when
conducting a quality review meeting
• Introduce attendees and the product being reviewed (Chair)
• Invite reviewers to contribute major questions about the product (Chair)
• Agree actions on each question as it is raised (Review Team)
• Record the actions and responsibilities (Administrator)
• Lead review team through the product and review the consolidated question
list (Presenter)
• Agree actions on each question as it is raised (Review Team)
• Record the actions and responsibilities (Administrator)
• Read back and confirm actions (Administrator)
• Determine review results, deciding if the product is complete, conditionally
complete or incomplete (Chair)
• Close the review and inform interested parties of the results (Chair)
9

10. Perform Quality Review Follow-up
• The following activities are performed to follow up on
action after a quality review meeting.
• Coordinate and track the actions (Presenter)
• Sign off on actions as they are completed (Reviewers)
• Sign off on product completion after all actions are complete (Chair)
• Communicate quality review outcome and store quality records
(Administrator)
• Request formal approval for the product (Presenter)
10

11. TASK
Investigate ‘Quality Review
Meetings’ and how they could
relate to your own assessment