1. Atul Sachdeva
atul3273@gmail.com
0091-9810500530
Gurgaon, India
• 22 Years experience in Telecom with Service Providers and Network Gear suppliers in diversified
domains. Worked across different domains, geographies and functions
Competencies
• Technology, Products and Solutions – Evaluation and Selection of Mobile Broadband technology
products/solutions, Techno-commercial evaluation, Enterprise Solutions, Business case validations
• Network Planning and Operations – Running large Network operations for Mobile and Wireline
networks – Network Planning and Optimization, Customer experience management and managing
Operations
• Network Quality & Customer Experience Management
• Program Management of New technology Rollouts, Spectrum Re-farming and Swaps, Harmonization,
Outsourcing/Insourcing of functions
• Contract Management and Partner Governance
• Talent Management
Experience Details
1. Airtel (Bharti Airtel Ltd.) India – 2006 till Current
Bharti Airtel , World’s 3
rd
Largest telecom operator by Subscribers and is No 1 integrated service
provider in India with 350 mn. subscribers across 20 countries. It has GSM, UMTS and LTE services,
NLD, ILD, Submarine Cables, DTH and Wireline broadband services in India, Africa & South East
• Worked in diversified domains within Airtel - Network Planning , Network Quality and Governance,
Chief technical Officer
I. Head of Wireless Planning – India - ( Sr. Vice President )
Based out of Airtel HQ in Gurgaon, India. The job demands sound techno commercial and business
acumen , customer centricity and requires close interaction with Airtel Management Board, Business
heads for all geographies and with all Partners
The job responsibilities included
a. Network Strategy and preparing the network blue print for long term. Aligning it with short
term objectives and business requirements – Technology, Services, Spectrum
b. Product and Solution finalization - Evaluate, Recommend and Deliver future proof
network, RFP evaluation and techno commercial support
c. Operational Planning and Business support – Planning support to SBU’s for achieving
business objectives on monthly/quarterly and annual basis
d. Contracts and Partner engagements - Engagement with Commercials and Partners for
contractual resolutions, amendments and new requirements
e. Planning and launch of new MBB technologies (LTE – FD, TD LTE), Providing Guidelines
to business units in line with strategic direction and vision. Planning based on potential
indicators like device penetration, Population , competition presence
f. Network transformational projects – Re-farming spectrum, Harmonization, Swaps
g. Managed Services – Model & Scope formulation, Evaluation of Partners, Process buildup
with Partners

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h. Network collaboration with other Service providers – Sharing, Roaming, Active Sharing
i. Engagement with Industry bodies, Associations, regulator, Department of telecom
II. Head of Network Quality and Customer Experience - Bharti Airtel, India – (2013-2014)
a. Responsible for managing the Network Quality for Wireless and Wireline networks across
India
b. Customer Experience management – ensuring the best in class customer experience to the
customers through revamping customer centric processes, ensuring high network uptime,
increased customer engagement and through customer experience measurements
c. Aligning the customer perceived experience with Network KPI’s – Network Surveys, App
based experience capturing, CEM
d. Driving Excellence - Driving Partners and internal stakeholders for achieving KPI’s above
benchmarks. This involved continuous improvement through Optimization of the networks,
Network Benchmarking
e. Interface with the regulatory body (TRAI, TEC, DoT, COAI) for various industry
representations, reports, discussions related to customer experience
III. Circle Technology Head – Uttar Pradesh – East , India – Bharti Airtel – (2006-2007)
a. Program Management for Infrastructure and Active Rollout of Cellular Network in UPEast ,
Largest Populated State of India (110 mn.)
b. Scaled up the ecosystem for required Rollout and operations capabilities
c. Responsible for Running Network Operations for Mobile and Fiber Network
d. Managing the team for performance and optimization
e. Partner Management and Governance
f. Team of >100 manpower - direct and indirect
2. Tata Teleservices Ltd., India (2004-2006) – Circle Technical Head - A integrated telecom player in
India having presence across India for its CDMA, GSM and 3G Operations
a. Worked as Technical Head for Haryana, India
b. Responsible for Rolling out green field CDMA network, Core Network and Fiber Network
c. Running Operations and ensuring network availability as per the thresholds
3. Spice Communications Ltd., - India - AGM - ( 2000-2004) (Currently Idea Cellular) – Head BSS
a. Network Planning, Microwave Planning, Rollout, BSS Operations– Ensuring uptime, Maintain
Quality KPI’s and customer complaint handling for BSS
4. Siemens PCN Ltd (Nokia Siemens Networks) – Sr. Executive- ( 1995-2000) – Worked on various
GSM Projects in India, South East Asia, South America and Australia
5. Graduate Engineer Trainee - Haryana Telecom Ltd (1994-1995)
Achievements
• Network Planning-Efficiency in Network Planning, spectrum efficiency helped in capex and opex
savings.
• Led the team for insourcing Design & Planning Activities for Airtel from MS providers and was done
successfully. This involved building the processes, teams , tools , Vendor selections, Performance
measures and database transfer
• Reduction of customer complaints by 50% (1.2mn to 600K) within One year through network
Optimization, automation, customer education and by introducing new products like auto push of data
settings

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• Received the certificate of excellence from President-Airtel Mobile Services for spectrum efficiency
drive and contribution in enhancement of coverage in Rural areas in India
• Received the Certificate of Appreciation from Director-Technical Airtel for contribution on interactions
with Regulator and Govt bodies on Spectrum Efficiency Program
Management programs undergone
• Program on “Leading People in Organizations” from Wharton Business School
• Program on “Leadership development” from INSEAD management institute
• Management program from CCL (Center for Creative Learning)
• Program by CCL on “Leading for Organizational Impact”
• Program on “Displaying Entrepreneur Ability” program from ISB Hyderabad
• Advanced Management Course by faculty of IIM, Lucknow. Recd. the certification.
• Total Quality Management, Internal Auditors Course (ISO 9000:2000) in India. Certified auditor for
ISO9000: 2000
Other Professional Activities
• Invited as Speaker by ITU-T to talk about spectrum efficiency techniques in networks to NTC-
Thailand
• Speaker for ITU-Asia Pacific CoE in Iran on the spectrum usage and the methods to improve the
spectrum efficiency attended by Asia Pacific member countries
• Lead Member of the technology Group of Cellular Operator Association of India (COAI)
• Part of Committee (along with Govt bodies TEC) from Operator community for evaluating and
preparing the spectrum requirements based on subscribers in 2008
Personal Details
• B. Tech. in Electronics & Communications from Regional Engineering College , Warangal (Andhra
Pradesh, INDIA) – Currently named as NIT (National Institute of Technology)
• Post Graduate Diploma in Business Management (PGDBM) from Symbiosis Management of
Distance Learning, Pune, Maharashtra (India)
• Age: 42 Yrs.