1. HHiitteennddeerr SShhaarrmmaa
# 19 Ashok Vihar Near Sector-8 Ambala City
Contact: +91-9068018801 / (0171) 2532520/ hitu_mark@yahoo.co.in
A Telecom Professional with 14+ years of domain experience in Telecom industry, having proficiency in:
 Technology Management
 Contract Management
 Process Management
 Team Management
 Operations & Maintenance of Telecom Network
 Project Execution and Management
 Quality Management and Testing
 Procurement and Vendor Development
 Relationship Management (Vendors, contractors, regulatory authorities)
Seeking a senior level position and contribute to organizational goals by optimizing on my technical, managerial and
business skills in the TELECOM industry.
SSTTRREENNGGTTHHSS
 14+ years of experience with telecom giants like GTL/ Motorola , Nutek / Ericsson ,RELIANCE INFOCOMM,
,Alcatel-Lucents Managed Services,Videocon Telecommunications Limited and the like.
 Proficient in Implementing Target Oriented O&M Practices and Cost Control.
 Proficient in Green Field Project Implementation.
 Devised methods and procedure to ensure proper monitioring.
 Excellent communication and people skills to interface with cross functional teams.
 A good team builder, alert and commitment conscious by nature with the ability to self-educate and apply new
techniques.
 An efficient organizer having an analytical mind, quick wit, having good presentation and negotiation skills with
innate understanding of business etiquette.
 Maintain the n/w availability of nodes (STM/SDH & DLC) and BTS as high as 99.9% through preventive and
corrective maintenance, and administer operations & maintenance of:
 CDMA & GSM sites respectively
 Optimization of RF Network for improvent of Performance KPI’s both in CDMA and GSM Technologies.
 OFC Network i.e. NBB 2000 KM.&Copper network of 1,60,000 copper pair with 80,000 active subscribers
in 66 towns
 MSS,MGW,BSC,IP and E1 Based BTS.
PPRROOFFEESSSSIIOONNAALL CCOONNTTRRIIBBUUTTIIOONNSS
 Operation Head Network Head (AGM) ,Videocon Telecommunication Limited, Haryana (Dec 2009
till date).
 Independent in charge of Project planning, Roll out and O&M Activities of Haryana Telecom Circle for GSM
,NLD and ILD. Roll out above 1450 sites in Haryana.
 Maintaining the Radio and Core Network KPIs as per Benchmark.RNA above 99.9% operations.
 Maintaining the best internal Customer satisfaction, Business support and solutions.
 Upgrading the Network with latest features and technologies
 Cluster Head ,Alcatel Lucent Managed Solution india Limited ,Patiala (Sept 2008 -Dec 2009)
 Complete in charge for the Managed Services of Reliance Network in Patiala Cluster.
 Heading a Team consisting of 3 Sr. Engineer and 10 Technicans involved in the complete O&M and special
projects of Patiala GSM Network of Reliance.
 Transition of Manpower and Tools and Testers from RCOM to ALUMS.
 Maintaining the Radio and Core Network KPIs as per the MS scope.
 RNA above 99.9%
 Upgrading the Network with latest features and technologies.
 Maintaining the best Customer satisfaction and Business support and solutions.

2.  Ensuring process are followed quality of work is assured.
 Installation of new BTS + I&C ..
 Manager , RELIANCE INFOCOMM LIMITED Patiala & Jallandhar (May 2005 -Aug 2008)
 Independent charge for Jallandhar and Patiala Region for Roll out and O&M activities of GSM and CDMA &
Repeater Network.
 Coordination with OFC team.
 Coordinate with Local administration for clearnce of Roll out activities.
 Coordination with Sales Team.
 Sr. Engineer , GLOBAL TELECOM LIMITED UNDER PROJECT WITH MOTOROLA , Mohali (April 2004 –
April -2005)
 Roll out project of Punjab Circle of TATA TELE SERVICES LIMITED.
 RF Survey & BTS I & C of TTSL network
 Sr. Engineer, Nutek under Ericsson Projects (Aug 2002 - March 2004)
 RF survey & DT of BSNL up East.
 I & C & Tuning of BSNL Network UP East.
 AT with BSNL Team UP East.
 Analysing of DT Data of BSNL UP east
AACCHHIIEEVVEEMMEENNTTSS
 Appreciation form Circle Head having alarm free Cluster in Reliance 2007.
 Having Best Performance award Alcatel-lucent 2008-2009.
 Having Best Team member award of Videocon Ltd.2009.
 Star Performer award winner Videocon Ltd. 2010-2011.
 Having Best Performer award of Videocon Ltd.2012-2013
TTEECCHHNNIICCAALL && MMAANNAAGGEERRIIAALL TTRRAAIINNIINNGG UUNNDDEERRGGOONNEE
 Technical Trainings:
 Fundamental of GSM at ALUMS
 Working & Troubleshooting on Lucent BTS at DAKC Mumbai .
 Working & Troubleshooting on Huawei BTS.
 Working of GSM Network.
 Upgrading of Huawei BTS & BSC’s
 Training & Working of LBS .
 Management Trainings:
 ISO 9000 & TL 9000 / ESD Certification.
 Time Management.
 Troubleshooting / upgradation Lucent BTS & BSC.
 Troubleshooting / upgradation of Huawei BTS & BSC.
PPRROOFFEESSSSIIOONNAALL QQUUAALLIIFFIICCAATTIIOONN
 MBA in Telecom from NIMS University.
 Bachelor in Electronics & Communication Engineering from Institute of Business Management & Engineering .
 3½ Years Diploma ELECTRONICS & TELECOMMUNICATION ENGINEERING From Govt. Polytechnic Jhajjar Haryana .