1. Curriculum Vitae
Shantanu Rastogi
C/O Mr. Ajay Rastogi
B-3-98 Aravali Apartment, Sector-34
Noida U.P. PIN Code- 201301
Email id- shantanu.ec@gmail.com
Contact no:- +919999933816
OBJECTIVE
To work with an organization offering a responsible, challenging and creative work profile, a conducive
work culture and a continuous learning environment, where my credentials and technical expertise can
be utilized honored and to share my knowledge with others.
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PROFESSIONAL SUMMARY-
Projects, Pre-sales, Post-sales with 5 years of experience in Audio visuals which includes
videowalls, Digital Signage, collaboration system & control devices.
Core competence in Project Delivery, Pre- Sales & Support Services of various types of control
rooms solution, AV, IOT Solutions for Government as well as corporate customers.
Project Management / Service Delivery / Change Management: To monitor the delivery and
the SLA’s to meet customer expectation.
Expertise in Project delivery & Presales for System Integration, Large Videowall Integration,
3-D Projectors, CCTV Surveillance solutions, & Audio Control Implementation.
Strong Analytical & Problem Solving abilities in developing Solution Design & providing
Support for complex & large Network.
Project Reports : Updating customers with weekly project reports & weekly reviews
Demonstrated Man Management & Leadership Skills in planning, scheduling, monitoring,
motivating and providing growth path for team members.
Motivated & Dedicated Team Player, who enjoys working in team environment and with good
communication & interpersonal skills.
Provide product training to the partners & end customers. Perform the Proof of concept of the
overall solution to the customers.
Certification – CCNA Certified (CISCO ID: CSC012286391)
PROFESSIONAL WORK EXPERIENCE- 5 Years
PRESENT EMPLOYER- NEC India Pvt. Ltd., New Delhi.
Designation: Assistant Manager- Pre Sales – Display Solution Division.
Duration- July 2015 to present
NEC Corporation is one of the world's leading providers of Internet, broadband network and enterprise
business solutions dedicated to meeting the specialized needs of its diverse and global base of
customers. The NEC Group employs more than 150,000 people worldwide with annual revenues of US$
45+ Billion. With over a century of expertise; NEC has a seasoned approach to technology and its use.
NEC, a Global 200 company founded in 1899, delivers technology and professional services ranging
from server and storage solutions, digital presentation and visual display systems to biometrics
security, optical network, radio communication and IP voice and data solutions.
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2. JOB FUNCTIONS AND TASKS-
• Manage cross functional teams- Sales, post sales, project implementations & System Integrator.
• Solution/ Brand positioning- Interact directly with customers, gathering their requirement &
providing the solution concept, ensuring the RFP at tender stage.
• Creation of solution architecture, BOQ, commercials, technical proposals for customers.
• Perform POCs or demonstrations of the products to the end customers and SI.
• Provide product training to the partners, customer’s engineers & internal team.
• Interaction with the global team for product knowledge sharing & training.
• Positioning the brand in exhibitions & give the complete answers to the visitors of their technical
queries.
• Provide support to the service team if there is some issue related to the display solutions.
• Manage project implementation which includes customer & system Interrogation engagement
for completion of the project.
• Interaction with the different OEMs of control system for completion of the project requirement
Like Extron, Kramer, Datapath, NVDIA, sennheiser, and other partners.
PREVIOUS WORK EXPERIENCES:-
1)-
Barco Electronic Systems Ltd. Noida.
Designation: Customer Support Engineer
Duration- April 2013 to August 2014
Barco, a global technology company, designs and develops visualization products for a variety of
selected professional markets: NOC, media & entertainment, infrastructure & utilities, traffic &
transportation, defense & security, education & training, simulation, medical imaging, Digital cinema
and corporate AV.
JOB FUNCTIONS AND TASKS-
I. Post Sales Project Engineering
• Preliminary study of a project with sales team & Project Manager, identifying
requirements, project scope.
• Take part in critical design review for Projects and provide inputs related to AV
and IT infrastructure requirements
• Plan project and work breakdown structure and communicates to client and Project
Manager.
• Providing inputs for Assigning project responsibilities
• Control project related inventory through the development cycle and as the operations
phase begins. Evaluate time and costs to establish project budget guidelines.
• Project meetings to measure progress against plan and to communicate changes and issues.
II. Project Planning & Management
• Project meetings to measure progress against plan and to communicate changes and issues.
Supervising project activities and handling the complete cycle of the project management,
entailing requirement estimation and final execution of projects.
Conducting feasibility studies, assessment of the requirements, adaptation, interface, testing
and commissioning.
Execution of project at customer site, Finding solution to all the hurdles faced during project
execution
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3. • Report Preparation, Planning and Preparation of giant chart for projects to Installation Team
III. Installation/Integration/Support
• Expertise in installation of display wall (Data Walls), Click Share (Barco's wireless
presentation and collaboration system that allows any meeting participant to share content
on the central meeting room screen).
• Installation of complex visual sub systems in an WIN environment.
• Providing Technical support and training for site engineers and project Team for
AudioVideo, Networking and Graphics development domain
• Detailed engineering, system engineering, Display sizing, and preparation of installation and
available resource data sheets, specifications, layouts, Electronic drawings and setup
drawings.
• Maintain, modify & develop logic programs & gain experience on data transfer from normal
display to large display through software configuration and controllers.
• Customization of software and creating the layouts for display on the large screen according
to the customer requirement.
IV. Service Support
• Responsible for all the processes involved in the after sales service and manage them
efficiently right from the registration of a complaint till the complaint closure, through an
automated customer service support system- Salesforce
• Bringing the right focus and “customer centricity” to the service operations and constantly
endeavor to improve the “response time” and “complaint closure” time resulting in “customer
delight”.
• Key responsibility to “strengthen” the service network, it’s training, equipping it with the “right
skills” in managing complaints as well as customers.
2)-
Integrated Wire line Network Systems BROADBAND Provisioning of ERICSSON Contractor
for SPRINT
Employer: HCL Technologies Ltd. Noida
Client: U.S. Telecom Giant SPRINT Nextel.
Designation: Transmission Support Engineer
Duration: From January 2012 to April 2013.
Department: Broadband Provisioning & Planning.
Currently Provisioning & Planning the DS0, DS1, DS3/T3 & OCN CIRCUITS for INTEGRATED
WIRELINE NETWORK SYSTEMS of SPRINT.
JOB RESPONSIBILITIES –
• Troubleshooting the errors like frame, BIT & CRC.
• Perform End to End loop back test.
• Answerable for Testing of end-to-end transport circuit
• To check and verify the router port configuration.
• SPRINT- end to end Transport P&I for customer Broadband support
• Resolution time for assigned trouble tickets and escalates to higher levels.
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4. • Co-ordinate with different vendors like AT&T, Timewarner, Verizon, etc... To get there design
layout as per customer need.
• Backhaul design – NW design change
• Guiding field-engineers for customer Broadband deployment.
• Enterprise customer connectivity - wire line.
• Designed Route with help of FMS (Main frame Application), FACTS, NRM.
• Check the link flapping, slow browsing, bandwidth issues of Sprint broadband customers.
• Maintain a working of Telco practices and procedures and current technology (ASOG, Industry
Standards).
• Manage SLA, FOC's to ensure due date is achieved.
• Capacity Planning, Network Planning Letter (NPL).
• Analyze the AAV with redundant cost.
Highlights-
Successfully running the New project with <2% error and maintaining the KPI with 99%.
3)-
Transmission Engineer in Alcatel -Lucent Network Management Services India Ltd.
(ALUNMSIL) for Bharti Airtel Network Operation Centre (UNOC).
Employer: Alcatel Lucent Network Management Services
Location: Airtel NOC,Manesar , Gurgaon
Duration: December 2010 to December 2011 (1 yr)
Department - AES (AIRTEL ENTERPRISES SERVICES)
COMPANY PROFILE-
The company is a leader in optical transmission products (SDH/DWDM), integrated network solutions
and telecom infrastructure development projects. In addition, Alcatel-Lucent can offer NETWORK
SOLUTIONS for ACCESS that provides seamless integration of circuit-switched voice & data, IP-DATA
and VOIP (voice over internet protocol) services. It provides a complete fiber optic network solution,
from concept to commissioning. This involves studying traffic patterns, designing the network
accordingly, selecting and designing the right products, integration with third party equipment,
installation, commissioning and post commissioning support.
JOB PROFILE-
Handling the Chain of Bharti Airtel Network for All over India.
Handling the enterprise customer’s fault in L1 support in NOC 24 hour environment.
Provide end to end support for PRI, Lease Line, Mobility related faults
1 yr of experience, in handling the N/W and troubleshooting mechanism on different
muxes with master and slave modems.
Handling the point to point lease line, MPLS, IPLC circuits,
Responsible for MTTR (Mean time to Repair) as per SLA.
Interfaced with various departments to provide permanent solutions to recurring issues.
Experience in E1/DS3/STM-N/MPLS provisioning by using ECI and / or Tejas NMS
Provisioning of circuits (E1s, Ethernet, and DS3) as per customer demands.
Diagnosing the faults in E1/DS3/STM-N/EOSDH circuits.
Fault analysis to reduce the repeated faults and to improve the quality of service.
Loop Testing of E1, Ethernet, DS3 & STM-N links to know the faults in media.
Responsible for complete N/w troubleshooting, and providing guidance to field engineers.
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5. Loop testing including the customer media like up to switch or router.
4)
Worked in Catvision Products Limited,
Employer: Catvision Products Limited
Designation: Junior Engineer
Location: Noida
Duration: July 2010 to December 2010
Department – Research & Development, Project
COMPANY PROFILE-
Founded in 1985, Catvision has two business divisions: Cable TV (CATV) Products and Hotel Systems.
Catvision markets a range of products, mostly designed & manufactured in-house, to cable TV
operators. These products meet international standards and are brand leaders. Products include digital
& analog headends, optic transmitters, nodes, amplifiers and passives. All MSOs and more than 60,000
small cable operators in India are using Catvision products. In addition, Catvision exports its products
to many parts of the world.
Installation and commissioning of down linking of satellite transmission and distribution in the
Network.
Installation and operation of LED Display Boards at Major Dhyan Chand Nation Stadium
During the Commonwealth Games-2010.
Commissioning of CATV system for displaying HD broadcasting signal to various point of
Stadium.
PROFESSIONAL QUALIFICATION
Completed Bachelor of Technology in Electronics & Communication (2006-2010) from Radha
Govind Engineering College, Meerut & secured 67.54% Marks.
ACADEMIC QUALIFICATION-
High school (2003) from B.A.V. Inter College, Meerut & secured 56.83% marks .
Intermediate (2005) from C.P.V.N. Inter college, Kaimganj & secured 63.60% marks.
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COMPUTER SKILLS-
Application Tools : Word, Excel, Access, PowerPoint, Internet & Email, Zeland (IE3D),
Express PCB, Hardware Networking & Some application tools..
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TRAININGS-
1 month summer training in BHARTI AIRTEL at MSC.
45 days summer training in CATVISION PRODUCTS. LTD. Noida.
ACHIEVMENTS-
Cultural Activities and other technical event’s organizer.
Won first position in technical quiz at college level.
I have received the appreciation Certificate from Alcatel- Lucent.
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STRENGTHS-
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6. Self Belief of doing things.
Dedication to the entrusted task.
Zeal for innovation and learning
Ability to motivate and lead others
PERSONAL DETAILS
Name : Shantanu Rastogi
Father’s Name : Mr.Anirudh Kumar Rastogi
DOB : 30-06-1987
Sex : Male
Marital Status : Single
Nationality : India
DECLARATION
I hereby declare that all the above information is true to best of my knowledge and belief and I bear
the responsibilities for the correctness of the above mentioned particulars.
DATE: 28-April-2016
PLACE: New Delhi SHANTANU RASTOGI
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7. Self Belief of doing things.
Dedication to the entrusted task.
Zeal for innovation and learning
Ability to motivate and lead others
PERSONAL DETAILS
Name : Shantanu Rastogi
Father’s Name : Mr.Anirudh Kumar Rastogi
DOB : 30-06-1987
Sex : Male
Marital Status : Single
Nationality : India
DECLARATION
I hereby declare that all the above information is true to best of my knowledge and belief and I bear
the responsibilities for the correctness of the above mentioned particulars.
DATE: 28-April-2016
PLACE: New Delhi SHANTANU RASTOGI
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