1. RABINDRA KUMAR PANDEY
Address: At+P.O. - Sonwan, Via-Dharaut, District- Jehanabad, Pin-804405, Bihar.
Contact No:+91 9471641979, +91 8434970790 & +91 9527190636 (Maharashtra)
E-mail: rabindra.krpandey@gmail.com, rabindra_krpandey@yahoo.co.in
I am submitting herewith my resume for your perusal and favorable consideration for the post of as per experience in
your organization.
Summary:
A competent professional with over 20 years experience in Operations Management, Product Services ofpassive
Infra, Project and OFC in Telecom company.
Present associate with Bondada Engineering Pvt. Ltd. in Pune as Senior O&M Manager for Maharashtra
Reliance JIO. Earlier worked as an O&M Manager for Bihar, Jharkhand & Punjab circle with Ardom Telecom
Pvt Ltd. Before that worked as Zonal Manager with Pace Power for Bihar Purnia Zone.
Extensive experience in the field of Telecommunication Infrastructure (Passive Infra),Specialize in Operation and
Maintenance (O&M) of passive infra including Energy Management, Uptime Site Management, Fault reduction,
Preventive Maintenance (DG, PIU,SMPS, Battery Module, AC, Transformer,EB Power etc.),Data Management,
Customer Management, O&M Billing, Planning, Execution and Implementation, Vendor Management, RF I, Site up-
gradation, lessoning work covering site survey, NOC from Local authorities, Electrical Connection etc. BSC Operation
& Management.
Self starter with talent for proactively identifying and resolving problems-controlling costs, improving efficiency and
quality of operations while exceeding customer satisfaction.
Strong Leader,Team builder & staff Management experience of more than 10 years. Consultative, directive and
motivational management style. Successfulmanaging highly energized, focused teams comprised of talented operation
managers, engineers & team members.
Action oriented mentor and coach able to build team cohesion and inspire individuals to strive toward the highest level
of achievement
I have thorough exposure across strategically managing TELECOM INDUSTRY with effective Analytical Ability
and an Enthusiastic, Flexible & Self Disciplined Individual, Seeking an opportunity to play a Challenging and Creative
role. Driven by high energy levels and technical competence I am confident of making visible contribution to
company’s growth and profitability objectives.
A tour through my enclosed resume shall take you through the details and I am confident, in my credentials you would
find a perfect fit for the said job. Thanks for sharing your time.
I would appreciate the chance to meet with you in person to discuss as to how I could be a vital part of your
organization.
Thanking you in anticipation.
Yours Sincerely,
Rabindra Kumar Pandey

2. PROFESSIONAL EXPERIENCE
PRESENT COMPANY –
M/s Bondada Engineering Pvt Ltd
Circle- Maharashtra (Pune)
Senior O&M Manager (Passive Infra - O&M)
August 2016 To Continue…
Working for RELIANCE JIO
Responsible for operation and Maintenance now 1345 sitesofMaharashtra Circle
 To provide uninterrupted infra services to operator Reliance JIO in MP wise by ensuring optimum utilization
of resources on (NOC alarm, SA & NSA alarm of ISP) 24*7 basis. It involves direction, development and
controlling of field staff responsible for site operations.
 Leading a team of around 250 members including CMP,Utility Supervisor, MIS, Technicians & NOC team.
 Coordinate all CMP, Utility Supervisor, MIS & Technician for ensuring no power issue and Manage Infra
Uptime as per SLA guideline average (99 % and now 99.75 %) monthly at all MP wise sites.
 RCA for repeat failure and take preventive and corrective actions to minimize the same.
 Responsible for monthly Inventory/KPI/Exclusion/Material sign off with customer.
 Program Management of other utility improvement programs as guided from NHQ from time to time, such as
pre summer PAC PM,Pre-Monsoon clean up, Enterprise site audit, Audit for critical sites and Nodes etc.
 Fault reduction & management, PM, Power & Fuel, Site management from technical perspective, Energy
management, owner issues clearance,Data management, Site cleans (Hygiene of site) etc.
 Review weekly meeting with customer and same meeting with CMP for ensuring timely support to field
team, ensure timely preventive maintenance, Extension of all critical utility alarms and DG Automation to
improve NWA Uptime.
 Data compilation & validation for utility requirement received from CMP. BOM finalization/specification for
up gradation new improvements.
 Responsible for Operation & Maintenance of SMPS, PIU/PMU,DG,AC,Battery Bank, Transformer and all
alarms & electrical wirings, earthing, all other passive infra work.
 Identifying high Diesel consumption sites and their remedy action, Rectification/Reduction in EB average
bills, Minimizing EB faults, Facilitating in converting non EB sites to EB sites.
 Review and analyses the repeat failure cases and take immediate corrective and preventive actions to avoid
any repeat failure.
 Planning & Cost control and ensure that the operation is running on schedule and within the budget.

3. M/s ARDOM TELECOM PVT LTD
CIRCLE- BIHAR & JHARKHAND & PUNJAB
O&M Manager (Passive Infra - O&M)
Sep’ 2015 to July’ 2016.
Working for Viom
Responsible for operation and Maintenance now 420 sites ofBH &JH and 2155 sitesofPunjab Circle .
 To provide uninterrupted infra services to operators (Vodafone, Aircel, Airtel, Idea, Uninor& BSNL) in
cluster by ensuring optimum utilization of resources on (OMCR alarm) 24*7 basis. It involves direction,
development and controlling of field staff responsible for site operations.
 Leading a team of around 250 members including CH,Supervisor, MIS, Technicians & NOC team.
 Coordinate all Supervisor & Technician for ensuring no power issue and Manage Infra Uptime as per SLA
guideline (99.95 %) at all cluster sites.
 Fault reduction & management, Power & Fuel, Site management from technical perspective, Energy
management, owner issues clearance,Data management, Site cleans (Hygiene of site) etc.
 Identify and execute the processes required to optimize in Energy cost, manage the site stability by taking
corrective actions for failing sites, replacement of faulty equipment, replenishment of required infra equipment
etc.
 Responsible for Operation & Maintenance of SMPS, PIU/PMU,DG,AC,Battery Bank, Transformer and all
alarms & electrical wirings, earthing, all other passive infra work.
 Identifying high Diesel consumption sites and their remedy action, Rectification/Reduction in EB average
bills, Minimizing EB faults, Facilitating in converting non EB sites to EB sites.
 Responsible for Outage sign off, tenancy, Power and Fuel (P&F) sing off from different operator and
respective Vendor.
 Carrying out the Preventive & breakdown maintenance (PM) and DGservicing schedules for improving
overall reliability and safety of Utility of all infra Equipment as per standard process & AMC.
 Review and analyses the repeat failure cases and take immediate corrective and preventive actions to avoid
any repeat failure.
 Planning & Cost control and ensure that the operation is running on schedule and within the budget.

4. M/s PACE POWER SYSTEMS PVT LTD (BIHAR)
Zonal Manager
(Product,Services,O&M)
Dec’2012 - Dec’ 2013
Zonal Manager (Product Services)
 Looking after infra management for 1220 site of VIOM networks in North Bihar.
Managing a circle consist a team of 50+manpower & 2100 sites for various operator i.e. BIL,VODAFONE,
IDEA,TVI & other customers.
 Leading a team of around 75 members including CH, Supervisor, MIS, Technicians & NOC team.
 Responsible for complete the works under certain time duration & budget.
 Responsible for clearing all operational/service issues in co-ordination with team.
 Responsible and accountable for all circle level activities and services deliverable and tracking service
performance.
 Supervise MIS for Register & Log all customer support calls/mails of all categories, update the same in the
software & generate TT No.
 Coordinate with all support departments for effective & timely delivery of services as per the customer
requirement and ensure customer satisfaction.
 Review and plan for resources requirement for product deployment & Services.
 Manage the Escalation through circle&Cost Analysis.
Zonal Manager (O&M).
Managing a zone consist a team 375 sites for various operator i.e. AIRTEL, VODAFONE, IDEA,
DOCOMO, UWL & AIRCEL.
 Cost effecting management of site OPEX.
 Monitoring of Diesel Filling, D.G servicing & E.B. activities.
 Monitoring & coordinating with SME team.
 Coordination with our customer.
 Supporting our technical team.
 Responsibility to complete the sites work under time duration.
 Responsible for outage control& infra uptime.
 Responsible for Electrical P.M.

5. M/s SAPIENT TELECOMMUNICATION PVT LTD
(SAPTEL, PATNA)
Manager (Passive Infra - O&M)
Jan’ 2010 - Nov’ 2012
Worked For IDEA
Responsible for Operation and Maintenance of 465 sites in Patna Zone.
 To provide uninterrupted infra services to operators in cluster by ensuring optimum utilization of resources on
24*7 basis. It involves direction, development and controlling of field staff responsible for site operations.
 Leading a team of around 42 members including CH, Supervisor, MIS, Technicians & NOC team.
 Coordinate all Cluster in charge, Technician and vendor for ensuring no power issue and Manage Infra Uptime
as per SLA guideline (99.95%)at all cluster sites.
 Fault reduction & management, Power & Fuel, Site management from technical perspective, Energy
management, owner issues clearance,Data management, Site cleans (Hygiene of site) etc.
 Identify and execute the processes required to optimize in Energy cost, manage the site stability by taking
corrective actions for failing sites, replacement of faulty equipment, replenishment of required infra equipment
etc.
 Responsible for Operation & Maintenance of SMPS, PIU/PMU,DG,AC,Battery Bank, Transformer and all
alarms & electrical wirings, Earthing,all other passive infra work.
 Identifying high Diesel consumption sites and their remedy action, Rectification/Reduction in EB average
bills, Minimizing EB faults, Facilitating in converting non EB sites to EB sites.
 Responsible for Outage sign off, tenancy, Power and Fuel (P&F) sing off from different operator and
respective Vendor.
 Carrying out the Preventive & breakdown maintenance (PM) and DGservicing schedules for improving
overall reliability and safety of Utility of all infra Equipment as per standard process & AMC.
 Review and analyses the repeat failure cases and take immediate corrective and preventive actions to avoid any
repeat failure.
 Planning & Cost control and ensure that the operation is running on schedule and within the budget.

6. M/s LAMBDA EASTERN TELECOMMUNICATION LTD (ASSAM & NE)
MANAGER
Feb’ 2009 - Dec’ 2009
Worked For VODAFONE, AIRCEL, ATC
RESPONSIBLITIES.
 Implementing the Project on Site; Tracking Project Milestones.
 Interacting with Customer for Daily correspondence; providing On-job training to fresher engineer.
 Creating Project Implementation Plan sticking to milestones as per Contract, Breakdown to ImplementationTeam
and Skill Requirements on track with the implementation schedule.
 Conducting Erection of Shelter, PIU Automation and Electric wiring.
 Coordination with Admin Team with Site Owner and finalized the site as per technical norm.
 Electrical Workof the shelter and outdoor i.e. Wiring, Cabling, Striping.
 Cost effecting Management of site.
 Monitoring & Coordinating with Vendor’s team.
 Coordination with our Customers.
 Supporting our Technical team.
 Responsibility to complete the sites work under time duration.
 Responsible for Electrical Preventive Maintenance.
M/s SAPIENT TELECOMMUNICATION PVT LTD
(SAPTEL, PATNA)
MANAGER(Passive infra-O&M)Aug’ 2008 - Jan’ 2009
Worked For IDEA
Responsible for operation and Maintenance of 465 sites in Patna Zone.
 To provide uninterrupted infra services to operators in cluster by ensuring optimum utilization of resources on
24*7 basis. It involves direction, development and controlling of field staff responsible for site operations.
 Leading a team of around 42 members including CH, Supervisor, MIS, Technicians & NOC team.
 Coordinate all Cluster in charge, Technician and vendor for ensuring no power issue and Manage Infra Uptime
as per SLA guideline (99.95%)at all cluster sites.

7.  Fault reduction & management, Power & Fuel, Site management from technical perspective, Energy
management, owner issues clearance,Data management, Site cleans (Hygiene of site) etc.
 Identify and execute the processes required to optimize in Energy cost, manage the site stability by taking
corrective actions for failing sites, replacement of faulty equipment, replenishment of required infra equipment
etc.
 Responsible for Operation & Maintenance of SMPS, PIU/PMU,DG,AC,Battery Bank, Transformer and all
alarms & electrical wirings, Earthing,all other passive infra work.
 Identifying high Diesel consumption sites and their remedy action, Rectification/Reduction in EB average
bills,
 Responsible for Outage sign off, tenancy, Power and Fuel (P&F) sing off from different operator and
respective Vendor.
 Carrying out the Preventive & breakdown maintenance (PM) and DGservicing schedules for improving
overall reliability and safety of Utility of all infra Equipment as per standard process & AMC.
 Review and analyses the repeat failure cases and take immediate corrective and preventive actions to avoid any
repeat failure.
 Planning & Cost control and ensure that the operation is running on schedule and within the budget.
M/s MARS ENGINEERS (ORISSA & SHIMLA)
MANAGER
Jun’ 2006 - Aug’ 2008
Worked For VODAFONE
RESPONSIBLITIES-
 Civil Foundation Work (GBT & RTT).
 Electrical equipment - DG, SMPS,AC, Battery Bank, Transformer (HT/LT) Installation & Commissioning.
 Electrical Work of Shelter, Earthing work, Shelter & VSWR Measurement.
 Co-ordination with Vendors for proper implementation of Construction and Utilities.
 Co-ordinate for Civil & Electrical works with the Vendors.
 Verification of bills and co-ordination with Local vendors
 Unforeseen events Dealing - Owners Issues,Water logging, Backfilling, Theft, Material crunch etc. are being
doused successfully.
 Site Handover with Zero Punch points left.

8.  Preparation of Site Documentation and performing AT.
 Site issue problem clearance & Punch Point Clearance.
Salon Electronics Pvt. Ltd.
OFC Cluster In charge
Jun’ 2003 - May’ 2006
Worked For GAIL Tel.
 OFC route check quality
 Materials reconciliation.
 Recognized as a problem solver and troubleshooter for problems concerning applications, servers,and
network.
 Installation and Implementation of Optical Fiber Cabling
 Oversaw project management, and customer connectivity.
 Handling the project and implementation of Optical Fiber Cabling. Installation and Implementation of Optical
Fiber Cabling.
 Responsible for OFC Maintenance
 Involved in Resource planning & deployment for smooth network operations.
 Instrumental in Control no. of faults & MTTR with Targets.
 Working with OTDR Splicing Machine and LSPM for maintaining the OFC route / link.
 Installation and Implementation of Optical Fiber Cabling.
 Oversaw operation and maintenance for GAIL Tel.
 Oversaw operation and Maintenance of BHIWANDI-KHODALA-NASIK-PAITH route (318Km).
 Cost Effectiveness-Network Roll out (New Routes).
 Network Roll out (Mobility Nodes)
 Oversaw project management, and customer connectivity.
 Oversaw project management, and customer connectivity
 Handling the project and implementation of Optical Fiber Cabling
M/s ADESHWAR COMMUNICATION (SURAT)
Sr. Service Engineer
May’2001 - May’ 2003
Worked For PANASONIC

9. RESPONSIBLITIES-
 Managing Telecom Sector especially in Cordless Fax, Mobile & EPABX.
 Monitoring and Maintain Office Network; retaining Customer Satisfaction.
M/s SQUARE COMPANY (DELHI)
Service Engineer
Jan’ 1996 - Apr’ 2001
Worked For PANASONIC
RESPONSIBLITIES-
 Managing Telecom Sector especially in Cordless Fax, Mobile & EPABX.
 Monitoring and Maintain Office Network; retaining Customer Satisfaction.
EQUIPMENTS WORKED ON
 Plants- 24V & 48 Volts, ELTEK, DELTA, EMERSON & TYCO Power Plant.
 D.G. - 25 KVA, 15 KVA, 10 KVA, 7.5 KVA.
 PIU- ACME, LAMBDA, SEL ONE, SAPM.
 OFC Measure By OTDR, Fusion Splicing M/C & LSPM. Alarm Panels.
 Battery Banks- HBL, AMAR RAJA, NED, EXIDE (VRLA Battery).
 AMF Panels- M&M, Eicher.
ACADEMIC & PROFESSIONAL CREDENTIALS
Masters of Business Administration (MBA-TELECOM MANAGEMENT) - 2010-2012
V-M-U (Vinayaka Mission University), Chennai
Bachelor of Engineering (Electrical & Electronics Engineering) - 1996
BAPU JI Institute of Engineering & Technology of Kuvempu University, Karnataka
Advance Diploma in Computer Networking - 2005
B.I.H.T, Patna
Intermediate- 1990
From Bihar with First Div. Marks
Secondary School Certificate - 1987
From Bihar withFirst Div. Marks
PERSONAL DETAILS
Date of Birth: 03rd
Jan’ 1973
Father’s Name: Late Dudheshwar Sharma
Languages Known: Hindi & English
References:Available on Request