Anthony J. Linn is a health care management professional with over 20 years of experience in health care, customer service, and marketing roles. He has a Bachelor's degree in Health Care Management and experience as a Navy Hospital Corpsman. His most recent roles include Mental Health Technician, Bartender, and various management and marketing positions.

1. Anthony J. Linn
Olive Branch, MS, 38654
Anthony111080@gmail.com
901-503-1205
EDUCATION AND TRAINING:
United States Navy-1999-2004
Hospital Corpsman
Baptist College of Health Sciences, Memphis, TN
Bachelors of Science in Health Care Management
SUMMARY:
Articulate, results- oriented health care management professional. Excellent communication and
problem solving skills. Self-directed team player. Dedicated, to achieving customer satisfaction,
as well as meeting, or surpassing company expectations. Able to focus on a project, develop
strategies and meet or exceed deadlines. Strong rapport with personnel, customers and associates
based on knowledge, professionalism and integrity.
SKILLS:
• Strong motivator, supervisor and trainer.
• Facility Management.
• Developing strong physician relationships.
• Evaluating staff.
• Ensuring compliance and regulation.
• Handling confidential information.
• Increasing Productivity.
• Recruiting Talent.
• Read physician notes in medical terminology
• Attention to detail
• Market Identification/Penetration
• New Product/Service Launch
• Facilitating meetings
• Word/Excel/PowerPoint
• Customer Management
• Team Leadership and Motivation
EMPLOYMENT HISTORY:
Mellow Mushroom, Memphis, TN 8/15 - Present
Bartender
• Bartending: Utilize expansive knowledge of mixed beverages, specialty liquors and craft
beers to serve customers and support wait staff.
• Inventory Management: Estimate product demand according to seasonal trends and
popularity. Maintain appropriate inventory to avoid overage or depleted stock. Prepare
orders for multiple vendors’ delivery schedule

2. • Efficiency: Mix, pour and serve drinks for bar clientele as well as restaurant wait staff.
Serve meal options and answer customer questions about the drink and food menus. Lead
of two shift bartenders for 80 capacity bar and 150 capacity restaurant with one runner.
Parkwood Behavioral Health UHS, Memphis, TN 10/10 -
Present
Mental Health Technician
• Provides care to patients in a manner that promotes safety, comfort, and the therapeutic
environment.
• Assists patients with activities of daily living; attends to patient behavioral problems and
provides assistance in crisis intervention, as needed.
• Works with other members of a multi-disciplinary team in leading milieu activities such
as current events groups, community meetings, goals groups, fitness groups, activities of
daily living groups, and/or recreational activities, as appropriate to the specified patient
population.
• Charts patient observations, following prescribed procedures and standards.
• Participates in the development and implementation of patient treatment programs.
• Maintains confidentiality of patient records.
• Transport patients to and from appointments, clinics, laboratories, and/or treatments, as
and when appropriate.
• May perform initial patient evaluations to determine treatment priorities; may take vital
signs, weights, and urine, stool, and sputum specimens.
• Attends and participates in group sessions, in-service education, and staff meetings.
• Maintains established institutional policies and procedures, objectives, quality assurance
program, and safety, environmental and infection control standards.
• Enhances professional growth and development through participation in educational
programs, current literature, in service meetings and workshops.
• May provide liaison with patients, families of patients, or external facilities and agencies.
• Performs miscellaneous job-related duties as assigned.
Dollar Rent a Car, Memphis TN 02/05 – 7/10
Operation Manager
• Sell optional products for meeting customer wants and needs.
• Support customers with directions, maps and local area information.
• Check customer rental parameters for ensuring understanding of rates and service charges.
• Update rental agreement files, notify customers of overdue rental vehicles and enquire on
expected date of return and process rental extensions.
• Receive telephone calls and handle customer issues or direct messages to appropriate
personnel.
• Attend calls and support customers efficiently.
• Coordinate with queued customer to reduce wait time and encourage efficient service.
• Ensure accuracy of return date and time on rental agreement.
• Complete rental or parking information for customers, disclose rates and terms of rentals
and get signatures through effective sales techniques to utilize service options.

3. • Ensure rental office area cleanliness and conduct associated custodial duties.
• Communicate with bus drivers through two way radio to handle customer pickup and
Delivery.
• Retrieve money collected in shifts and complete deposit slip and keep money in safe.
• Prepare Rental Agreement Folder with necessary details.
• Review and submit reports to supervisor.
• Finish car exchange requests in computer system.
BFG Communication, Memphis, TN 02/05 – 10/08
Lead Marketing Representative
• Devise marketing campaigns with the goal of increasing product awareness and increasing
sales and profits.
• Plan, organize, and execute marketing and sales programs.
• Act as the point persons for outside, inside and partner sales teams.
• Track market and company sales performance.
• Work closely with marketing teams to create programs.
• Generate leads and drive sales.
• Gather and report customer intelligence to sales teams.
• Develop marketing plans.
• Manage vendor contracts.
• Supervise marketing assistants and other employees.
• Support all company initiatives, give actionable feedback, share best practices and serve
as advocate and information source for company.
• Create programs that drive brand loyalty.
• Manage marketing budgets.
• Attend trade shows and events to market product.
• Develop effective account conversion strategies to accelerate adoption.
• Determine product/service value delivered throughout customer operations and effectively
communicate value to customers to promote new applications and sales.
• Improve forecast performance of business through thorough understanding of underlying
demand assumptions.
• Keep abreast of industry trends, competition, and new opportunities.
• Develop understanding of product line and value chain.
References upon request