1. SR I N A T H S
: +91-9845548476 ■ Email: srinats@hotmail.com
CAREER OBJECTIVE
Looking for a responsible citizen and challenging opportunity, to explore my strength and potential in all the ways I
can to utilize the resources available effectively to make the given job successful.
PROFILE
• Outstanding banking management professional, with extensive experience in developing high net worth
client relationships and referral networks. Deliver exceptional results through branch business
development, client management, and strategic planning. Expertise in cultivating and maintaining key
relationships. Leverage core strengths and connections to develop new business, establish lasting
banking relationships, and secure strategic alliances.
Areas of Excellence
Referral Networks Strategic Planning Vendor Relations
Business Development Competitor Intelligence Personnel Oversight
Sales Strategies/ Tactics Account/Client Management Product Presentations
PROFESSIONAL EXPERIENCE
Total Work Experience: 14 years
Present Job: Branch Head-HDFC Bank, Feb 2013 - Present
Working as Branch Head for HDFC Bank, Virajpet, Kodagu District, Karnataka
• Handling branch Operations and Audit.
• Oversaw a team of five bankers that executed all sales activities; established and achieved sales goals
through effective sales management techniques. Recruited, trained, and mentored staff on client profiling,
conducting sales meetings, and closing deals.
• Exceeded goals and expectations; conducted skills assessment, performance management, development
feedback, and coaching of employees and sales force.
• Utilized consultative sales approach to define customer goals and develop solutions that cultivated strong
relationships with customers.
• Maintained consistent growth in Bank book size with CASA and FD/RD values along with Asset product
sales.
2. . Job description:
o Administration and efficient daily operation of branch, including operations, lending, product
sales, customer service, and security and safety in accordance with the Bank's objectives.
o Promoting and marketing the branch and its products to HNW customers.
o Meeting with HNW customers, servicing and resolving any problems or complaints
o Ensuring there’s a high level of customer service
o Monitoring sales targets of Liabilities and Assets
o Reporting to head office & audit compliance.
o Team Management with achieving management targets in sales and operations.
Previous Job Experience:
Worked as Branch Head for M/s Alliance Square from April 2010 to February 2013
• Manage team of ten engaged in property management operations for residential communities and
in ensuring long-term profitability. Hire, recruit, and develop staff with the goal of ensuring
excellent service, business orientation, and internal promotability. Mentor and train managers and
assistant managers in budgeting, staffing, hiring, workforce management, sales, and services.
Develop budgets and forecasts and optimize opportunities for new marketing prospects.
Worked as Branch Training Manager- TATA-AIG LIFE INSURANCE CO. LTD (Mysore & Shimoga) from
July 2008 to February 2010
• Was Primarily Responsible for imparting various training programs like product training,
selling skills, operations training, motivational training etc.
• Handled Local HR activities.
• Made Joint Sales call with employees/channel partners.
• Developed contents and contacts at local level.
• Handled pre-licensing training as and when required.
• Derived sales indirectly.
• Responsible for Relationship based leadership.
• Responsible for all the deriving training needs of the branch in consultation with Sales team
(both classroom & field trainings) & also the maintenance of training MIS Records.
Worked as Branch Operations Manager-ICICI BANK LTD – Sirsi from January 2007 to July 2008
Was handling entire branch operations and Audit.
Was assisting the Branch Manager in achieving business targets set
Enhanced the Bank’s image via community activities and sales campaigns
Set and monitored to achieve / exceed the branch service standards
Customer retention efforts with personal involvement in complaint resolution, account closures
and inquiries
Ensured procedures outlines in Branch Operations Instruction are fully implemented and
ensure compliance with the Management laid down procedures
Ensured that all security measure are in operation in the branch
Scrutinized and make intelligent examination of the daily computer reports paying particular
attention to any entries of an unusual nature which may require further investigation
Guided, trained and motivated subordinates
Worked as Territory Business Manager-NOVONORDISK (I) LTD – Mysore-HQ from June 2005-December
2007
Worked as Business Manager for leading Diabetic Care Pharmaceutical Company.
Making presentations to doctors & organizing conferences for doctors and other medical staff.
3. Achieved & exceeded territory sales target by managing Medical Professional, Core
customers & Channel partners.
Planned work schedules and weekly and monthly timetables.
Kept up-to-date with the latest clinical data supplied by the company, and interpreting,
presenting and discussing this data with health professionals during presentations
Designed local strategies in tune with company strategies covering five districts. Initiated
Patient Care programs and Medical Education programs & Emergency Medicine delivery
Centers.
Worked as Territory Business Manager - DR.REDDYS LABORATORIES LTD – Mysore HQ from
September 2001 to May 2005
o Worked as Professional Service Representative,
o Achieved monthly targets by maintaining doctors handling stockists & retailers in 3 districts
o Worked closely with medical professionals to build best brands for the company
o Managed a successful territory in the state
RESEARCH & PROJECTS
Internship Project: Kirloskar Electric Company
Topic: “The Study of Training and Development Procedures in the Company”.
Scope:
• History of the organization
• HR Department & Training procedures
• Questionnaire pertaining to the topic
• Suggestions
Final Project: Nutricia India Ltd
Topic : To Study the Perception & Prescription Habits of a Doctor While Prescribing Protein Supplements
Scope:
• Sales strategies & methods of Nutricia.
• Study of Doctors perception and prescription pattern.
• Detailed study of prescription trends and sales strategy.
• Suggestions to create effective strategy dependent on customers need based analysis
EDUCATIONAL DEVELOPMENT
Year Stream Name of the Institution Grade Point or %
2001 MBA (Marketing) SJCE – CME, Mysore (VTU University) 63.5%
1997 B.Sc (PCM) JSS College (Mysore University) 50%
1994 PUC (SCIENCE) St Philomenas Mysore 55%
1992 SSLC Sadvidya High School 74%
4. TECHNICAL KNOWLEDGE
• MS Office
• Windows 7
• Internet Application
• Finacle & Flexcube applications
•
EXTRA CURRICULAR ACTIVITIES
Activities that keep me occupied:
• Initiated & successfully executed with a team of 3000 people in “Lets Do It-Mysore” a local
City clean-up activity for the first time in Mysore City, Karnataka, India.
• Conducted education sessions on Segregation of waste, recycling, Alternate natural energy
and cleaner environment.
• Campaigns for cleaner and Greener Earth and also kids civic education series.
• Played Cricket – Inter College level in College and played for local club.
• Active in NGO activities.
• Ardent Music Lover.
STRENGTH
• Strongly determined to achieve my desired goals.
• Effective communication.
• Quick learner and hard working.
• Flexible and adaptable to new working environment.
• Can work independently as well as part of team.
• Self motivated and determined.
PERSONAL DOSSIER
Date of Birth: 08th
February, 1977
Languages known to read and write : English, Kannada and Hindi.
Hobbies: Visiting new places, listening music, and reading.
Permanent Address: #2256, 1st
Floor, 2nd
Cross, ‘K’’-Block, Kuvempunagar, Mysore-570 023
REFERENCES
References available on request.