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KAYLA M. CROWLEY
49 Renee Street
Bristol, CT 06010
860.681.7337
Email: kayla.m.crowley@gmail.com
PROFILE: Urology territory manager with a Bachelor’s degree in Biology combined with medical device
territory sales, retail management and customer service experience.
QUALIFICATIONS: ● Entrepreneurial spirit used to identify and capitalize on business growth opportunities.
● Excellent relationship management skills used to build and retain customer loyalty.
● Outstanding presentation and closing skills.
● Strong advocate of teamwork, job excellence and continuous improvement.
EDUCATION: CENTRAL CONNECTICUT STATE UNIVERSITY, ​New Britain, CT
Bachelors of Science​ in BIOLOGY,​ May 2014
WORK EXPERIENCE:
4/16 - present ​UNITED STATES MEDICAL SUPPLY,​ Doral, FL
UROLOGY TERRITORY MANAGER​ | Westchester County, NY, RI, CT
● Use extensive product knowledge to earn physicians' trust and loyalty, leveraging
relationships to up-sell and cross-sell products.
● Developed and maintained extensive weekly territory plan while utilizing Client
Relationship Management (CRM)
● Responsible for client expense spending as well as budgeting daily expenses
● Establish physician-focused partnerships sharing ownership and accountability for
improved patient outcomes.
3/15- 4/16 APRIA HEALTHCARE​, Cromwell, CT
TERRITORY MANAGER | Southeastern CT
● Extensive clinically based product knowledge and sales practices in the field of respiratory
and Wound Care products.
● Advanced skills in market penetration strategies including cold calls, referrals and
educational forums
● Focused on establishing and maintaining relationships with medical offices including
Physicians and medical staff including accounts such as Yale-New Haven Hospital
● Persistently achieve sales goals achieving up to 113% of quarterly quota
5/14 – 3/15 NEW BRITAIN MEDICAL SUPPLIES, ​New Britain, CT
UROLOGY TERRITORY SPECIALIST
● Market urology devices (catheters) with a target market of physicians, rehabilitation
facilities and hospitals.
● Function as a solutions/consultative seller linking devices to clients' needs and goals.
● Utilize relationship management with gatekeepers to gain access to key decision makers.
● Manage entire Connecticut territory
● Consistently satisfy and exceed sales goals achieving up to 150% of monthly quota
2012 – 2014 BEBE, ​West Hartford, CT
SHIFT SUPERVISOR/SYLIST
● Supervised a team of Sales Associates.
● Trained/coached employees with a focus on selling strategies and service excellence.
● Served in a consultative role, linking product lines to the needs and desires of customers.
● Established a client-base of customers requiring personal fashion consulting.
● Ranked in overall top sales within store and district October 2012 – 2014

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KaylaMCrowleyResume-5

  • 1. KAYLA M. CROWLEY 49 Renee Street Bristol, CT 06010 860.681.7337 Email: kayla.m.crowley@gmail.com PROFILE: Urology territory manager with a Bachelor’s degree in Biology combined with medical device territory sales, retail management and customer service experience. QUALIFICATIONS: ● Entrepreneurial spirit used to identify and capitalize on business growth opportunities. ● Excellent relationship management skills used to build and retain customer loyalty. ● Outstanding presentation and closing skills. ● Strong advocate of teamwork, job excellence and continuous improvement. EDUCATION: CENTRAL CONNECTICUT STATE UNIVERSITY, ​New Britain, CT Bachelors of Science​ in BIOLOGY,​ May 2014 WORK EXPERIENCE: 4/16 - present ​UNITED STATES MEDICAL SUPPLY,​ Doral, FL UROLOGY TERRITORY MANAGER​ | Westchester County, NY, RI, CT ● Use extensive product knowledge to earn physicians' trust and loyalty, leveraging relationships to up-sell and cross-sell products. ● Developed and maintained extensive weekly territory plan while utilizing Client Relationship Management (CRM) ● Responsible for client expense spending as well as budgeting daily expenses ● Establish physician-focused partnerships sharing ownership and accountability for improved patient outcomes. 3/15- 4/16 APRIA HEALTHCARE​, Cromwell, CT TERRITORY MANAGER | Southeastern CT ● Extensive clinically based product knowledge and sales practices in the field of respiratory and Wound Care products. ● Advanced skills in market penetration strategies including cold calls, referrals and educational forums ● Focused on establishing and maintaining relationships with medical offices including Physicians and medical staff including accounts such as Yale-New Haven Hospital ● Persistently achieve sales goals achieving up to 113% of quarterly quota 5/14 – 3/15 NEW BRITAIN MEDICAL SUPPLIES, ​New Britain, CT UROLOGY TERRITORY SPECIALIST ● Market urology devices (catheters) with a target market of physicians, rehabilitation facilities and hospitals. ● Function as a solutions/consultative seller linking devices to clients' needs and goals. ● Utilize relationship management with gatekeepers to gain access to key decision makers. ● Manage entire Connecticut territory ● Consistently satisfy and exceed sales goals achieving up to 150% of monthly quota 2012 – 2014 BEBE, ​West Hartford, CT SHIFT SUPERVISOR/SYLIST ● Supervised a team of Sales Associates. ● Trained/coached employees with a focus on selling strategies and service excellence. ● Served in a consultative role, linking product lines to the needs and desires of customers. ● Established a client-base of customers requiring personal fashion consulting. ● Ranked in overall top sales within store and district October 2012 – 2014