This document contains the resume of Firas Alreshiq which outlines his contact information, career history working in automotive sales from 2014 to present at Gargour Automotive and from 2013-2014 at Europcar, as well as his qualifications including a BA in Management Information from Applied Science University in Jordan and various automotive sales and service training certificates.

1. FIRAS ALRESHIQ
Address: Amman – Jordan
Home Tel: +96265162270
Mobile: +962797231514
Email: firas_2000_r@yahoo.com
To attain a responsible and potential position in a growing environment where I can
effectively utilize my experience and capabilities to the fullest. Seeking new
challenges in a reputable company that benefits from my potential, invests in my
commitment for high-quality performance and allows for professional growth and self
development.
September- 2014 to present Sales consultant. Gargour automotive:
Maserati Official Importer (HQ)
June - 2013 to September -2014 Sales exceutive. Europcar (jordan):
February-2012 to September-2013 Sales consultant. Abu Khader automotive
Jordan HQ
May - 2009 to February - 2012
CRM &Marketing Officer. Abu Khader
automotive Jordan HQ
July -2004 to May - 2009
Team leader .McDonald’s Corporation, Jordan HQ
Personal Details
Introduction
Career History

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Qualifications

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2006
Crew Trainer Class
McDonald’s In-house Training Center, Amman – Jordan.
2007
Crew Chief Class
McDonald’s In-house Training Center, Amman – Jordan.
2008
Shift Management Verification
McDonald’s In-house Training Center, Amman – Jordan.
2008
Diploma in recognition of successfully completing Basic
Operation Course , McDonalds Corporation In-house Training
Center, Amman –Jordan.
2009
Diploma in IT and management information system in IT
department in royal Jordanian air lain queen alia airport, Amman
–Jordan.
2010 Fundamental Automotive Systems Training (F.A.S.T.)
2010 Understanding the Value of Customer Enthusiasm
2010 How to Build Customer Enthusiasm
2010 The Customer Loyalty Mindset
2010 Building Trust with Service Customers
2010 Improving Response Time & Quality of Response
2010 Managing quality delivery from PDI through follow-up
2011 New Vehicle Owner Clinics
2011 Managing Quality Delivery: From PDI through Follow-Up
2011
Selling in the 21st Century/CID - Improving Response Time &
Quality of Response
2011 The Benefits of an Effective Service Appointment System
2011 Pre-Delivery Inspection Process
2011 The Fundamentals of Professional Service Consulting
2011 The Value of an Effective Sales-to-Service Handoff
2011 Delivering the Premium Customer Experience
2011 Completely Satisfied Delivery System
2011 Increasing Your Profits with GM Accessories
2011 Technical Insight for Non-Technical Personnel
2011 EFFECTIVE VEHICLE APPRAISALS
2011
What's on the Menu? Building and Managing
Effective Service Menus
2011
The Benefits of an Effective Service Appointment
System
2011 Increasing Your Profits with GM Accessories
2011 Vehicle Stability Enhancement System (VSES)Operation
2011 Introduction to Customer Management
2012 Technical for Parts person
2012 Technical Product Awareness for Parts & Service
2012 Trade, Financing & Closing
2012 Presentation and Demonstration Drive
2012 Becoming a Professional Sales Consultant
2012 Welcome & Interview
2012 Time Management and Planning Skills for Sales
2012 Understanding the Value of Customer Enthusiasm
2012
The Everyday Hero: Advancing the Chevrolet
Customer Experience
2012 GM Difference Training - R3
2012 Active Consultative Sales
2012 Cadillac Defining Moments
2012 Consultative Selling Skills

4. 2015 High Impact Selling (Dubai)
2006-2010
BA Degree: Management Information, Applied Science
University, Jordan.
2004-2005
High Secondary School Certificate: IT Stream, Sweileh
Secondary School, Jordan.
• Ongoing in information technology development.
• Integrity, adaptability and flexibility.
• Enjoy traveling around the world.
• References available upon request.
• Valid Driving License.
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Personal Details
Education
Interests