Workforce Management

1. Chris Parker
2202 Morton Ave
New Albany IN 47150
812-989-7773
ParkerchrisCADC@gmail.com
EFFECTIVE TRAINER AND PROVEN LEADER
Accomplished professional with proven record of success. Achievements include implementing new
programs, training hundreds of people in life skills, employee enhancement skills and career
improvement. Strengths include:
• A Knowledge Of Workforce Development Needs Program Development
• The Ability to Measure and Assess Client Needs Detail Orientated
• Strong Communication and Interpersonal Skills A Passion for Continuous Learning
• Innovative Thinking Advanced Program Facilitator
EXPERIENCE
Rescare, Louisville, KY 2017- Present
Assistant Director
• Engage customers who are seeking certifications in the manufacturing career pathway.
• Presents information, using a variety of instructional techniques.
• Provides case management and training services to participants focusing on training needs, work habits, interpersonal
skills, work/life balance and other issues impacting work.
• Engages clients in learning modes while serving as a role model and providing leadership and coaching for
performance.
Dismas Charities, Louisville, KY 2013- 2017
Assistant Director
• Assisted in orientating, training and supervising counselors, resident monitors, volunteers and interns.
• Developed, administrated, supervised, staff, residents and programs.
• Directed and implemented the continual development of effective social service delivery systems.
• Provided case management to residents when necessary.
• Managed proper maintenance of resident case files.
• Provided building operations including safety and security for a 7 dorm, 225 male pre-release inmate facility.
Goodwill Industries of Kentucky, Louisville, KY 2009- 2013
Workforce Development Specialist
• Offered specific training programs to help co-workers maintain and improve job skills in functional areas and
improve engagement with special needs employees.
• Developed and implemented Goodwill’s first program for ex-offenders, teaching life skills, job preparedness and job
maintaining skills while also creating and facilitating trainings for managers and employees.
• Ensured effectiveness of programs and training services based on evaluations with a 95% successful satisfaction
survey provided to participants.
• Developed programs based on analytics concerning clients needs.
• Presented information, using a variety of instructional techniques and formats such as role playing, simulations, team
exercises, group discussions, videos and lectures.
• Provided case management and training services to participants focusing on training needs, work habits, interpersonal
skills, work/life balance and other issues impacting work.
• Assessed training needs through surveys, interviews with workforce development clients.
• Designed and created training course materials.
• Evaluated training program materials to ensure they are current.
Indiana Department of Child Services, Jeffersonville, IN 2008-2009
Investigator
• Investigated allegations against parents while discussing home and parenting skills.
• Conducted child and family team meetings providing training on safe home procedures.
• Testified in court, and helped divert children from the juvenile justice system.
EDUCATION

2. University of West Georgia, BA, Psychology 1987-1993
CADC # 120966
Certified Workforce Development Specialist