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  1. 1. Melinda Quiñones 50 East Lexington Street Allentown, PA 18103 Cell (610) 453-5096: Email: Education DeSales University, 2002 – Psychology / Spanish DeSales University, 2013- MBA (Marketing and Management Concentration) 3.86 GPA Work Experience DeSales University, Center Valley, PA, September 2013-Current Director of Residence Life • Manage and oversee the daily operations of nine residence halls and 1,095 students population • Hire, train and supervise six professional staff members to maintain the integrity of the office • Supervise RA professional development programming for forty-two student staff • Conduct both weekly group and individual staff meetings • Manage the daily workings of the office and all functional needs • Oversee a yearly budget in accordance with company policy • Work to resolve heightened student issues and parent concerns • Serve on a senior rotation on-call schedule • Act as the liaison for Residence Life on the university’s incident report team that works collaboratively to resolve student issues • Plan, assign and manage work flow for daily activities and special programming • Conduct quarterly staff evaluations and work review as needed • Coordinate special collaborative projects interdepartmentally • Act as a liaison for professional staff concerns that need to be addressed upwards • Maintain the integrity of the program through assessment • Act as a student resource when resident concerns and needs arise • Work with disability services to maintain code • Act as a member of campus environment committee to assure departmental needs are met • Collaborate with Wellness Center on student mental health issues and medical follow- up • Serve as a member of the university CARE team crisis management as the primary representative for residence life, as support for students in crisis. • Act as a title IX/Cleary team member and identified university reporter • Advisor to the university inclusion solidarity initiative DeSales University, Center Valley, PA, September 2011-2013 Associate Director of Admissions • Worked directly with Director of Admissions to set and meet yearly recruitment goals • Supervised a staff of eight by and individual fortifying recruitment initiatives goals • Increased yielded students from my specific territory through personalized but assertive prospect management • Recruited in the targeted areas of Philadelphia and the Lehigh Valley • Generated new yield events for enrollment team • Increased multicultural events that contribute to the 5 year strategic plan for increased enrollment • Coordinated community group visits that increase campus visit numbers • Oversaw all open house and recruitment events for prospective students • Chaired of local promotional event in conjunction with the Pennsylvania Association of College Admission Counselors(PACAC DeSales Regional Fair • Managed budgetary needs for campus events and office needs • Processed and review applications for prospective students • Lead new applicant review committee • Acted as a liaison between staff and upper management
  2. 2. • Acted as a liaison between admissions staff and faculty with respects to both on and off campus events and recruitment strategies • Conducted interviews for new hires • Trained new hires and modify roles according to their individual strengths • Conducted informational sessions for prospective students and their families DeSales University, Center Valley, PA, August 2008-September 2011 Assistant Director of Multicultural Recruitment • Recruited in targeted areas of New York, Boston, Philadelphia, DC, Baltimore, and the Lehigh Valley • Created successful outreach programs geared toward increasing diversity rate for 5 Year Strategic Plan • Coordinated group visits to increase campus visit numbers • Coordinated all travel for the recruitment team • Organized on-campus events including Scholarship Day, Accepted Students Day and Open House • Managed virtual college tour site • Conduced informational sessions for prospective students and their families • Represented DeSales University at local community speaking events Starters Riverport, Bethlehem, PA January. 2007 – May 2008 HR / Office Assistant • Managed day to day operations of the office • Conducted, sourced, screened and evaluated candidates for all open positions • Recruited potential employees for all front of the house positions • Facilitated new hire process • Maintained and updated policies and procedures for all positions in the restaurant • Processed Account Payables • Created and maintained accurate account files for multiple business sites Jumoke Incorporated, Baltimore, MD, November 2004 – July 2006 HR / Office Manager • Recruited potential employees and facilitated new hire process • Facilitated career development path for new and seasoned employees • Collected timesheets and processed employee payroll utilizing ADP • Processed account’s payable using Quick books • Maintained compliance records and requirements for employee files with regards to Maryland State Regulations • Kept accurate employee logs and performance records for use in company quarterly audits • Conducted in-house employee audits • Planned and executed all company functions including client events and employee functions • Aided as a liaison between employees and the company’s upper management • Acted as Human Resource department for the agency KidsPeace National Center for Kids in Crisis, Bethlehem, PA, February 2002 – May 2004 Child Care Counselor • Reinforced individual client treatment goals and proper clinical practices • Provided a secure therapeutic environment for clientele • Managed daily routines and schedules of clients • Coordinated weekly activities • Implemented individualized and psycho-educational groups DeSales University, Center Valley, PA, June 1999 - June 2002 Head Counselor for Hispanic Initiative Summer Program • Facilitated and organized daily events during program
  3. 3. • Aided in the preparation and development of the summer program • Provided training for staff that supervised participants • Supervised staff and student participants Conference Attendance, Achievements and Training • Care Team Crisis Management(On Going) • Med Sled Training • Mental Health First Aide Certification • Management Program Certification • Title IX and Cleary Training(On Going) • CPR and First Aide(On Going) • Student Conduct Conference Attendee • Induction to the Forensic Experience Trauma Interview Certification(FETI) • Enrollment committee for Central Catholic High School (2011-Current) • Central Catholic Board Member(2016-current) • Chair of Pennsylvania Association for College Admissions Counselors (PACAC) Regional College Fair Committee (2008-2013)