The document discusses how an online purchase would flow through the different business functions of a company and what information would be captured on the receipt. It notes that the main business functions are marketing/sales, supply chain management, accounting/finance, and human resources. It then outlines the typical process an online purchase would go through each function. The receipt would capture information like the barcode, item type, customer details, payment method, and sale date/time. This information is important for functions like supply chain, accounting, and future returns or credits to the customer.

1. 6) Think that last time you bought a high-techelectronic item. Howdoes the
process of buying that itemcut across the store’s various functional lines? What
informationfrom your receipt the wouldneedtobe available tothe business
functions? Whichbusiness functions wouldneedthat information? Howcould
your receipt helpinthe process of returning that item?
Ans:
Most of the companies have these four main functional areas of operation, they
are:
1)Marketing and sales (M/S)
2)Supply Chain Management (SCM)
3)Accounting and Finance (A/F)
4)Human Resources (HR)
Each of these area is composed of many business functions which areactivities
specific to that functionalarea of operation.
GENERAL FLOWOF ORDERING A PRODUCTIN ONLINESTORE:
1) Marketing andsales:
 Firstsearching a product.
 Selecting the product.
 Adding to cart.
2)Accounting andFinance:
 Shows added item in the card.
 Ask information for payment.
3)Supply chain management:
 Shipping information is given
 Shipping the product.

2. Product cut across the following functional lines

3. RECEIPT
1)SHIP TO DETAILS
2)BARCODE
3)SHIPPED BY
4)CONTAIN
5)SHIPPED DATE
6)WEIGHT
7)
CITY DELIVERY STATION SECTOR SORT ZONE
8)PAYMENT TYPE
9)
# GSTIN INVOICENUMBER DATE ITEM TYPE
General amazon receipt :

4. As the aboveshown whatinformation that the receipt have, the information from
your receipt that would need to be available to the business functions are:
1)barcode
2)item type
3)customer information
4)shipped by details
5)paymentmode
6)date and time it was sold.
 The receipt has the information about what item was sold. For which the
information is important for the supply chain management for the stocking
the futureitems.
 The receipt has the information about customer which is helpful for
marketing and sales department.
 The receipt has information about the mode of payment which is important
for accounting and finance department.
 The receipt has the information about the sale and the movement of goods
fromthe inventory out of the door, that information will be important for
accounting and finance.
The receipt helps inthe process of returning the item:
The receipt has a barcode which is used for futurereference to the sales
transaction. When the order is returned the barcode will be scanned, and the
item is put back into the inventory and the customer accountwill be credited.

5. PART-B
6 Erpincloud.com
1)Why open source ERP(cloudERP)?
 ERP systemhelped companies to optimize their processes. ERP on-premises
requires a large upfrontinvestment to purchaseand manage license. where
the implementation of ERP takes more time. To run the infrastructure. If a
corporation doesn'thave enough IT workers, itshould have to be recruit
and train ITpersonnel. Based on their business process necessities.
 However, to overcomethese cloud ERP provides new opportunities for
organization to rise in modern business challenges, to make ERP software
to use more efficient with less cost.
 In the cloud ERP, the vendors houseand manages the softwareand buyers
pay for the software(on monthly or year basis). this helps organization to
remove hostand maintain the softwareon their own servers.
 An ERP cloud allows to handle updates, maintenance, user supportand
easy to access information across devices.
In a cloud ERP, the benefits are as follows
Low upfrontcost
Low operating cost
Rapid implementation
Scalability
Rapid updates and upgrades
Improved accessibility, mobility, and usability
Cost transparency

6. Sales automation
Free trials
2) Discuss the advantages inthe selectedERP Provider.
 Gives user to access the systemand manage the business whenever and
anywhere.
 Itprovides good ERP solution to the companies operating in a number of
industry. (especially for industries like manufacturing, e-commerce,
professionalservices, and trading).
 Ithas a modular approach a way to handle the business easily and
effectively. You can usethe required modules for your business and the
remaining whenever you need you can access them.
 the integration with other cloud and hosted services to improvethe
efficiency of the business.
 gives the control of the entire sales process. Can be forecastsale more
accurately and reduce cash flow problems. And also reduce leads time to
stock shortages and hence we can accelerate sales.
3) Narrate their modules andsubmodules in the selectedERP
1. eCommerce
This provides bestway to promote the business in ERP Mode.
Enabling by PaymentProcess
Linking of External Parties like eBay, Amazon Shop to Cloud ERP
2. Warehouse
Concept of Automation by integrated shipping channels like UPS, USPS,
FedEx.
Also provides the multiple warehouseacross geographies, and quick access
to inventory by Cloud ERP
PhysicalInventory Management
Manage drop partial delivery, ship
3. ProjectManagement

7. Planning, Organizing, Staffing, Delivery, Monitor, Control, Investigate, Risk
Assessment
Communication is Enhanced
clearer visibility of resources
Promotes Transparency
4. CRM
Availability to view time leads, sales activity and better scrutinizeyour
sales.
Pipeline to improve forecasting
Document sharing fromCloud ERP CRM using Google Docs
Synchronizeof e-Mails by seamless integration
Automation of Leads
5. Purchase
Multiple Suppliers and vendors across Google
Process of Identification
Supplier purchases and quotations with Cloud ERP
Reminders are Enabled
6. Manufacture
Scheduling is done properly
Barcode is Enabled
Stock Alerts & Analytics
7. Support
Customer Experience is Enabled
Customers with high level customer support
Reduce number of requests
8. HRM
Employee time and attendance by maintaining timesheet
Set goals, provide milestones and identify barriers
Integratewith CORE HR functions
Follow Good recruitment process
9. Accounting
Automate invoice generation, once sales and purchase
Bills and Payments
Handle Multiple Taxes, supports doubleentry concept
Budget Management is enhanced

8. 10.Sales
Sales info is centralized, shareit with your teammates
Improved co-ordination of Customer
Analyzethe sales orders, thus provides accurateforecasting
4)Elaborate BusinessSupport, Modelsandother benefits
 Itsupports multiple currencies for international orders.
 Integrated knowledgebase with cloud erp
 Itimproves customer experience
 ItRetain existing customers with high level customer support.
 User-friendly
 Easy to use
 low-cost
 gives the control of the entire sales process. Can be forecastsale more
accurately and reduce cash flow problems. And also reduce leads time
to stock shortages and hence we can accelerate sales.
 A revenue model describe How, what, why, and when the company
receives compensation in return for the products or services
 Itprovides to Keep track of payments from customer.
 the integration with other cloud and hosted services to improvethe
efficiency of the business.
 Erpincloud serves the customer better to helpdesk and customer service
department.easy to handle request of customer such as returns,
exchangein a systematic way.