Group 8 proposed implementing various management information systems at Bharat Seats Ltd. to address issues with traditional working culture, poor information flow, and lack of real-time inventory visibility. The solutions included using digitalization and the Internet of Things for supply chain management, analytics-based inventory systems, and digital collaboration tools. SAP software would also help manage different business departments. Key performance indicators like capacity utilization, customer fill rates, and perfect order rates would evaluate the proposed solutions and help improve operational efficiency, information flow, and inventory management at Bharat Seats Ltd.

1. Group – 8
Aman Hiwale – MBA21278
Arpit Verma – MBA21259
Deeksha Gaur – MBA21151
Lalkishen M – MBAA21032
Rohan Rathore – MBA21171
Sharoon MS – MBA21173
Submitted by
IMPLEMENTATION OF
MANAGEMENT
INFORMATION SYSTEMS IN
BHARAT SEATS LTD

2. Introduction
• Management Information systems (MIS) is a set of procedures that can provide suitable solutions for organizations to tackle
their problems. Bharat Seats Limited (Maruti Suzuki Joint Venture) faces various issues which can be tackle using
Digitalization, MOT framework, Internet of Things (IoT), AIDC, Digital collaboration, SAP.
About Company
• Bharat seats Ltd. Formed in 1986
by Suzuki Motor Corporation
Japan, Maruti Suzuki India Ltd.,
and Rohit Relan & Associates.
• It manufactures four-wheeler
seating systems, NVH
components, and body sealing
parts, as well as seats and welded
frame assemblies for two-
wheelers and seating systems.
• It is an IATF 16949, ISO 14001 &
OHSAS 18001 Certified company
from DNV.
Issues
• Traditional working culture
• Poor flow of information
• Real time inventory availability
not visible
• Demand-supply planning is poor
• No data analytics used for
procurement purpose.
Solution
Digitalization
• Purpose is to enable automation,
increase data quality and
collection
• Various benefits include lower
transaction cost and increased
process efficiency.
Tools
• Internet of Things
• Cloud Computing
• Big Data Analytics
• SAP

3. Improve Operational
Efficiency
Design digital
organization processes
for auditing and
process management
Analytics based
inventory management
system
Inadequate
management of
inventory
Slow production
pace for
components
Inventory
management
Improved
communication
between
departments
Improve
information flow
Digitalize process
& supply chain
management
Management
Organization
Technology
MOT FRAMEWORK
Business
Problem
Information
System
Business
Solutions

4. Supply Chain Management System
Internet of things :
• Track and authenticate products
• Quality control over supply chain
• Contingency planning and alternate path in case of delay in transit
• Locate individual product
• Helps in making supply and demand planning easier
The systems that manage shared relationships with suppliers, purchasing firms, distributors, and logistics companies.
Technologies :
The following technologies can be utilized to solve the supply chain related issues of the company -
Automatic identification and Data capturing (AIDC) :
• It can automatically recognize products, collect relevant data, stores it and enters it
into computer
• Bar code or RFID label can be used to identify product and location
• It can be used to confirm picks, verify order, update inventory

5. CollaborationSystems
• Collaboration using digital means can help the company to have a better information flow so that all departments are updated
about the latest data
• This will also ensure lead to faster decision-making and technologically advanced operations
Slack:
• Teams or even departments can communicate at any time via text, audio or even video
• Will allow better discussions between the departments even if team members are working remotely
• Better workflow and meaningful interaction
• Allows individual as well as group discussions hence, the hierarchy between teams can be maintained
and at the same time teamwork is promoted through group interaction
• Notification feature provides visibility into the entire process of a project, from deployment to delivery,
it allows transparency to the operations.
Cloud based Collaboration:
• Changes in the information made by one team will get automatically synced and saved
• Every member of various teams sees the same version of the project
• Can also be used to store information on clients, ongoing sales and so on which would make
it easier for employees to access the shared information and communicate with each other.
• Combined with the Customer Relationship Management (CRM) system to power a more
agile business
• Teams will be better informed with more responsiveness and capable of meeting changing
customer demands.

6. DATABASEMANAGEMENTSYSTEMS
SAP
Material management, sales and distribution, warehouse management, customer service, and fleet management are just a
few of the operations that fall under the category of logistics. Each of these departments may operate using its own
technology.
• Enterprise Resource Planning: Controlling the receipt of products to control the inventory
• Sales and Distribution: - Customer data, products, pricing, and feedback
• Financial Management: - Planning, budgeting, and forecasting capabilities.
• Human Resources: - SAP modules can be used for payroll, time and attendance, onboarding, training
• Supply Chain Management: - Supplier collaboration, Dashboards for status monitoring, Inventory optimization
Uses of SAP:
Benefits of using SAP ERP:
• Employee Database
• Industry-leading technology
• Flexibility
• Cloud security management

7. EVALUATIONOFPROPOSEDSOLUTION
Key Performance Indicators (KPIs)
Capacity Utilization: This metric determines how much of the production line's available capacity is actually utilized.
The higher the number, the better. It also aids in the management of what you sell per production center, ensuring that you
do not oversell or undersell a specific manufacturing line, thereby balancing the workload.
Customer fill rate, on-time delivery: This metric is critical to the order-management process and, in the end, will
determine your customer connections. It displays the percentage of your orders that are dispatched complete and on time
as a percentage of your total orders. In other words, it shows you how likely you are to provide good customer service.
Customers are more inclined to trust you and choose you over your competition if your fill rate is high. It also
demonstrates how effective your manufacturing process is at getting products out the door and how well you adhere to
production deadlines.
Perfect Order Rate: The Perfect Order KPI is a collection of key measurements that provide insight into various
aspects of your order fulfilment process. It can also assist you in keeping track of your storage and delivery operations,
managing expenditures, and determining customer satisfaction. On – time delivery, damage – free delivery and in – full
delivery (to track the percentage of correct deliveries made.
Acknowledgement Rate and Responsiveness: An acknowledgement is just a confirmation from a supplier
that they have received a purchase order. Supplier responsiveness refers to how soon they reply to buyer contacts.
Acknowledging new orders (as detailed above), accepting or rejecting order changers, or just responding to
enquiries are all examples of response.

8. CONCLUSION
• Using Management Information Systems, driven by Internet of Things (IOT) in the supply chain,
big data analytics in inventory management, digital collaboration in employee management, SAP
software in assisting the company with the management of all business departments such as
finances, logistics and human resources.
• CRM will boost the sales of Bharat Seats Limited by reducing wastage and improving
customer experience. With rapid rise in technology, these tools can differentiate the
organization by providing their customers a satisfying experience and withstand the
competition.

9. THANK YOU