1.
MARIAH MATHIAS AMORIM
8 Cottage Walk, Stoke Newington, London N16 7LA • Mob: 07848489584 • amorimmariah02@gmail.com
PROFILE
A motivated, adaptable and responsible graduate seeking a position in sales and/or other specifically
connected areas.
Experienced working with the most High End luxury establishments in London as Sales Consultant and
Manager in latest position.
Graduated in Fashion Marketing, passionate about art, fashion and the opportunity to connect with people;;
self-motivated, organised and capable of working under pressure;; logical mind with a practical approach to
problem solving and a drive to see things through to completion;; hardworking and eager to learn. Advising,
persuading customers on purchases, answering customer queries, strong and passionate demonstration and
knowledge about the product and the concept of the company, bubbly personality and truly enjoy working
with public.
Key Skills
● Participated in item production and creation process
● Utilised specialist product knowledge to maximise sales
● Managed customer queries and issues / Ensuring a high standard level of customer service at all
times.
● Achieved monthly store targets (KPI’S, sales target driven all times)
● Handled money and completing transactions
● Maintained an attractive display of goods on shelves (Visual Merchandising)
● Strong work in clienteling
● Fashion Shows and Showroom participation buying the collection and searching new trends.
Full right to work in UK
Professional History
24 Seven - Luxury Sales Recruitment
•Demonstranting success gained as a sales consultant within a luxury brand
•Excellent communication skills both written and verbal
•Fluent English
•Demonstrating Sales skills in all times
•Knowledge and understanding of the luxury market, customer service and fashion
•Handling multiple demands and competing priorities
•Proactive and pre-empt client needs
•Demonstrating manners and politeness and regularly exceeds customer expectations
•Innovation and initiative in setting customer care standards
Experienced in work with the most important big stores in London such as: Debenhams, House of Fraser, Selfridges,
John Lewis, Harrods etc. with brands such as Lancôme, Chanel, Givenchy, Biotherm, Ralph Lauren, Armani, Scotch&
Soda, Cacharel, Diesel, Superdry, Label Lab, Paul Smith, Lacoste, Levi’s, Firetrap, Tommy, Jack & Jones, Howick,
Religion etc
2. May 2015 - currently working ( freelance position)
Ivory Boutique Stoke Newington
Manager
•Demonstrating and reflecting the lifestyle image of the company through customer service, attitude,
personal grooming, dress code and behaviour
•Developing a detailed knowledge of the product including construction, materials, care and design in order
to provide exceptional and knowledgeable customer service
•Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty
(clienteling)
•Resolving customer complaints promptly and successfully by investigating problems, developing solutions
•Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy
•Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of
the boutique at all times
•Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the
boutique performance and development of all social media context of the company
•Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to
increase boutique performance and reach individual and store targets
UK-London
March 2013 to May 2015
Seyner& Benson
Luxury Beauty and Sales Consultant
•Demonstranting success gained as a sales consultant within a luxury brand
•Excellent communication skills both written and verbal
•Fluent English
•Demonstranting sales skills in all times
•Knowledge and understanding of the luxury market, customer service and fashion
•Handling multiple demands and competing priorities
•Proactive and pre-empt client needs
•Demonstrating manners and politeness and regularly exceeds customer expectations
•Innovation and initiative in setting customer care standards
UK-London
June 2012 to Feb 2013
Education
Fashion Marketing – Baccalaureate
University of Vila Velha – UVV (Brazil)
Languages
Portuguese - mother tongue
English – fluent
Spanish – basic
Italian - basic
