1. Jesse Schilling
5721 Marius St, Coral Gables, FL 33146
J.Schilling1@umiami.edu  518–860–3409
Education
University ofMiami December 2015, Coral Gables, FL
 Bachelor in Business Administration
 Majors in Management, Marketing
 GPA 3.48/4.0
 University of Miami Trustee Scholarship Recipient
Work Experience
Target Corporation June 2015 – August 2015, Hialeah, FL
Executive Intern
 Shadowed the store assistant and general managers to learn how to motivate and maximize the productivity of a team of over 90
employees in a store making annual sales of over $30 million
 Worked to improve store efficiency; focusing predominately on front end services such as cashier speed,guest service
experiences, and overall customer service
 Supervised direct reports of over 10 employees at once during shifts,and over 25 employees during the course of the internship
 Gained insight on various processes ofa large retail company, such as working with vendors,receiving and placing goods in a
timely and effective manner, price accuracy, and presentation
University ofMiami Architecture Library August 2012 – Present,Coral Gables, FL
Architectural Library Assistant
 Check-in and check-out library materials using Millennium Circulation software, assist students in locating materials in the
online catalog and searching for course reserves
 Provide customer service over the telephone regarding the location of library material at the Architecture Library and at other
libraries on campus
 Manage accounts to inform students ofbooks ready for pickup, books placed on reserve, as well as any fines incurred
Buffalo Wild Wings, Inc May 2013 – January 2015, Clifton Park,NY
Server
 Demonstrated exceptional multitasking skills while assisting patron menu selections; often serving over twenty customers
simultaneously
 Strong capabilities to learn and retain large amounts of information quickly; often having to learn weekly specials and new
additions to menu as well as adapt to new policies and procedures
 Developed extraordinary customer service and communication skills by working with a variety of different personalities on a
daily basis,learning to navigate customer needs and behaviors
Extracurricular Activities
 Brother of Delta Sigma Pi- Beta Omega Chapter
 Brother of Sigma Phi Epsilon- FL Gamma Chapter
 Orientation Fellow at the University of Miami
 Scuba Diving- PADI Open Water Certified
 Gandhi Volunteer Day Participant/Business Day of Service Participant/ Fun Day at the University of Miami Participant
 Webmaster for FBLA Future Business Leaders of America
Skills
 Proficient with both Mac and Windows Operating Systems
 Proficient with Word, PowerPoint, Excel, Outlook, and Photoshop