This document contains the resume of Joseph DiPaola. It summarizes his work experience as a Site Manager for various companies over the past 20 years, most recently at Hertz Corporation. It lists his responsibilities, which included overseeing mail delivery and shipping, managing records imaging, and improving efficiency. It also provides details of his skills with various software programs and systems, and accomplishments like receiving awards for improving site performance and introducing cost-saving initiatives.

1. Joseph DiPaola
8/18/2014
70 Upper Kingtown Rd, Pittstown, NJ 08867
908-343-6628
joe08867@gmail.com
Current Salary: $43,000 per year.
O B J E C T I V E S
To continue my challenging career with Canon Business Process Services
Inc.
E D U C A T I O N
H u n terdon C e ntr al R e gional H i gh S chool
1991 Computer Aided Drafting 1-2, Auto Mechanics 1-2
E X P E R I E N C E
Site Manager | H e r tz C o r por ation H e adq uar ters
February 2014 – Present Employees - 5
 Look for Cost Savings and New Methods of Efficiency for site to
conform with SLA’s.
 Work with departments handling there Records Management
Needs. Preparing items for off-site storage.
 Oversee the accuracy of all reprographics, in house & outsourced,
Including the Binding, Cutting and Gluing of items. Over 60K
Prints per month.
 Managed two Records Imaging Clerks for HR Department for all
new employees.
 Help Site as it is moved from Park Ridge, New Jersey to Estero,
Florida
 Scheduled PTO Time for All employees at Location.

2. Joseph DiPaola
Page 2
 Oversee the accuracy of mail delivered & sent.
 Maintained CPBS Max records for Site.
 Manage the Shipping & Receiving of express packages.
 Generated Weekly and Monthly volume reports as well as the
Billing package for the site.
 Help Create Operations Manual outlining all services provided to
the client at individual Sites.
 Improve workflow to enhance service levels and enhance
efficiencies by using best practices and Six Sigma Methodologies.
 Oversee the Removal of obsolete electronics through Arrow
Reclamation
 Oversee the renewaland removal of Ricoh Fleet.
 Oversee the recruitment and training of new personnel.
 Oversee the cross training of full time employees.
Site Manager | C N B C
May 2013 – December 2013 Employees - 4
 Awarded Circle of Excellence for the Tri-State Region October
2013
 Look for Cost Savings and Methods of Efficiency for site to
conform with SLA’s.
 Scheduled PTO Time for All employees at Location
 Oversee the accuracy of mail delivered & sent.
 Maintained CPBS Max records for Site.
 Manage the Shipping & Receiving of express packages.
 Generated Weekly and Monthly volume reports as well as the
Billing package for the site.
 Improve workflow to enhance service levels and enhance
efficiencies by using best practices and Six Sigma Methodologies.
 Oversee the recruitment and training of new personnel.

3. Joseph DiPaola
Page 3
 Oversee the cross training of full time employees
Site Manager | C B R i c har d E llis / S ie mens A G
February 2005 – 2013 Employees - 5
 Scheduled PTO Time for All employees at Location.
 Oversee the accuracy of mail delivered & sent, Over 10K Pieces per
month combined.
 Invoiced Siemens Operating Companies for Postage
Replenishment.
 Maintained CPBS Max records for Site, using Six Sigma
Methodology.
 Manage the Shipping & Receiving of express packages, Over 2K
per month
 Help the Facilities Manager with Administrative duties including
Budgets and Variance Reports.
 Generated Weekly and Monthly volume reports for the site.
 Help Create Operations Manual outlining all services provided to
the
 Improve workflow to enhance service levels and enhance
efficiencies by using best practices and Six Sigma Methodologies.
 Oversee the recruitment and training of new personnel.
 Oversee the cross training of full time employees
Site Manager | E d w ar ds & A n ge l l, L L P.
2004-2005 Employees - 2
 Manage the office services department of a successful NJ Law Firm.
 QC of all reprographics, in house and outsourced.
 Maintain Log, Send, and Receive & Deliver incoming and outgoing
Facsimiles,
 QC of mail delivered & sent Over 10K Pieces per month combined.
 Manage the Shipping & Receiving of express packages, Over 250

4. Joseph DiPaola
Page 4
per month.
 Coordinate with an outside messenger for over 50 same day
deliveries per month.
 Maintain stockroom and kitchen supplies as needed.
 Set-up and maintain conference rooms for meetings and
depositions.
 Generated Weekly and Monthly volume reports for the site.
 Help Create Operations Manual outlining all services provided to
the client.
Site Manager | B l u me G oldfaden B e rk owitz D o nnelly F r ied
& F o r te.
1998-2004 Employees - 3
 Managed the CRD to meet high attorney demand.
 Scheduled, Tested, Maintained and Invoiced for the use of the
Video Teleconference Equipment.
 Scheduled, Tested, Maintained, And Invoiced for the use of the
Video Taping Equipment.
 Oversee the accuracy of all reprographics, in house & outsourced,
Over 200K impressions a month.
 Maintain, Log, Send, Receive, & Deliver incoming and outgoing
Facsimiles, Over 5000 combined pages per month.
 Oversee the accuracy of mail delivered & sent, Over 10K Pieces per
month combined.
 Manage the Shipping & Receiving of express packages, Over 250
per month.
 Coordinate with an outside messenger for over 50 same day
deliveries per month.
 Maintain stockroom and kitchen supplies as needed.
 Set-up and maintain conference rooms for meetings and
depositions.

5. Joseph DiPaola
Page 5
Site Supervisor | A X A A d visor s
1999 Employees - 3
 Oversee the accuracy of incoming and outgoing Mail over 60,000
pieces per month.
 Manage the Shipping and Receiving of overnight packages.
 Coordinated the sending of Airborne Packages to Field Agents on a
daily basis.
 Created and Generated weekly and Monthly Volume Reports for
the Site Manager. Monthly Report became the Standard for All AXA
Sites in the United States.
 Scheduled PTO Time for All employees at Location.
Floater/OSR| N J P o ol, O r tho D i agnos tics , J & J S har ed
S e r vices, U n ion C a r bide a n d S e ver al O t her N J S ites .
1995-1999 Locations All of North and Central NJ.
 Learn the Incoming and Outgoing Mail and Package Process of All
Sites Covered.
 Learn Mail and Package Runs for All Sites Covered.
 Learn Reprographic Processes for All Sites Covered.
S K I L L S
 Awarded Circle of Excellence for the Tri-State Region October
2013 for my work at CNBC. Turned site around from 20%
Efficiency to 98% within a month of my taking over the position.

6. Joseph DiPaola
Page 6
 Awarded Circle of Excellence Enterprise award for September 2014
for my work at Hertz Corporation.
 Worked with Records Clerks to eliminate errors and speed up
process by reevaluating the headings needed by Human Resources
with representatives from Hertz Human Resources Department.
 Worked with our Records Department to file and archive over 150
file cabinets for Hertz using Hertz Terminology and Methods.
Project was time sensitive and we were allowed only two weeks to
complete. Using Temporary Staff Keith Montgomery and I worked
with temporary employees to accomplish the task on time and
under budget.
 PC, Windows NT/95/97/2000/XP/7, Mac (Including Photo Shop),
Power Point, Word, Excel, Visio, Publisher, Outlook Express,
GroupWise, Lotus Notes, Various Video Conference Software
(Collaboration, Polycom).
 Printing Equipment by Canon, Xerox and HP. (Trial Exhibits,
Posters, Blueprints)
 The Operations manual I designed at Blume, Goldfaden was used
in a Corporate HR training class for the Pro-Act Program.
 Introduced the Making of trial exhibits to Blume, Goldfaden saving
the firm thousands of dollars from their overhead and for the
clients of the firm. The system is still in use today.
 Introduced the Video Taping of depositions to Blume, Goldfaden
saving the firm thousands of dollars from their overhead and for
the clients of the firm. The system is still in use today.
 Designed and launched with my Area Manager the use of Multi-
Function Machines at Edwards & Angell. Saving the Client over
$20,000 a year in operating costs and increased revenue for CBPS

7. Joseph DiPaola
Page 7
(OBS at the time).
 Introduced Managers to CBPS Max. Helped Sites understand Six
Sigma Methodology using CBPS Max.
 Helped The Manager of Edwards & Angell Achieve Green Belt
Status for Six Sigma.
 Created Workflow Charts for Multiple locations within CBPS.