1. ALLEN G. KERLIN
365 University Circle, Athens, Georgia 30605
(706) 372-6624 * akerlin@me.com
SUMMARY OF RELEVANT QUALIFICATIONS
• Bachelor of Science from the University of Georgia
• Employment experience in sales, marketing and public relations
• Excellent time management, communication and team-building skills
• Recognized for cultivating and maintaining strong and lasting client
relationships
• Experience with data management, financial reports and routine
documentation
• Proficient in Windows Office Suite and internet research
EDUCATION
The University of Georgia Athens, Georgia 30602
Bachelor of Science in Family and Consumer Sciences May 2010
Concentration in Housing and Consumer Economics
Relevant Course Studies
• Marketing Strategies & Marketplace Analysis
• Practical Apartment Management
• Leasing Strategies
• Legal and Regulatory Environment of Business
• Consumer Buying Behavior
• Strategic Planning and Demographics
• Family Economic Analysis
• Business Management
• Public Speaking
• Assisted UGA Professor, Dr. Andrew Carswell, with data collection and
management for a research study (2009-2010)
COMMUNITY ENGAGEMENT
• Sole proprietor of "It's Magic Trivia," a trivia show providing
entertainment to various establishments in Athens since 2012
• Three-time winner of Athens Banner Herald’s “Best Trivia Night”
Reader’s Choice Awards
• Volunteer with The Stable Foundation from 2009 to 2011 in Athens, GA
2. EMPLOYMENT
TGM Consulting/Concierge Contact Center Athens, GA
Director of Sales February 2015-April 2016
• Generate and respond to business opportunities from within assigned
markets
• Maintain sales volume and strive to reach individual and sales-related
goals
• Possess an in-depth and empirical understanding of the company and its
market value
• Establish and adjust product prices as needed by monitoring costs,
competition, conversion rate success, and supply/demand
• Maintain constant and persistent contact with potential sales leads
• Develop and maintain professional relationships
• Maintain all sales brochures, specials, discounts, and referral rewards by
constantly editing and adapting to the ever-changing environment and
client expectations
Rafferty’s Restaurant and Bar Athens, GA
Bartender Spring 2005- Spring 2015
• Maximize profitability through detail-oriented management of inventory
for a business that exceeds $5 million in annual sales
• Maintain professional and results-oriented relationships with peers and
management
• Provide exemplary customer service in a fast-paced, demanding work
environment
Reynolds Plantation Greensboro, GA
Course Representative Golf Caddie Spring 2007-Fall 2010
• Exclusive responsibility for guest service, assistance and satisfaction
• Excelled at personalizing each guest experience to ensure contentment and
to build a lasting business rapport
• Exemplified professional behavior and created a favorable reputation of
Reynolds Plantation
3. REFERENCES
Liz Pritchard
Director of Operations
Concierge Contact Center (Formerly TGM Consulting)
Athens, GA
(770) 713-3049
mrspritchard8809@gmail.com
Scott Powers
Regional Manager
Rafferty’s of Athens
Athens, GA
(706) 215-0495
spowers@raffertys.com
Paul Lazzari
Founder
The Stable Foundation
Athens, GA
(706) 202-3523
paul.lazzari@gmail.com
Ed Risler, PhD
Professor/ Retired
School of Social Work
The University of Georgia
Athens, GA
(706) 542-8836
erisler@uga.edu
