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KIMBERLY PARKER
3760 School Lane 484.535.2287 (cell)
Newtown Square, PA 19073 parkerkim15@gmail.com
SUMMARY OF QUALIFICATIONS
• 15 years in sales, quality customer services, and financial forecasting, with extensive experience in the food
and beverage and event planning industry
• Exceedingly effective in communication skills, relationship building, marketing and program development
• Established record of achieving and exceeding goals set by management
• Power user in MS Office applications, Party CAD, catermate, caterease and Imaps
EDUCATION
FAIRLEIGH DICKINSON UNIVERSITY, Madison, NJ - Bachelor of Science, Major: Business Marketing (1996)
PROFESSIONAL EXPERIENCE
J. SCOTT CATERING-Malvern, PA
EVENT PLANNER May-December 2014
• Generate event bookings for weddings, corporate events, conferences, luncheons and private parties
• Coordinates with other departments to ensure quality of guest satisfaction; liaises with other events staff to ensure
adequate staffing, space, facilities, equipment, food and beverage
• Prepares sales proposals; negotiates contracts, site selection and establishes pricing parameters
• Built all floor plans, room sets, and timelines for events
• Repaired and built strong customer relationships at all levels of management.
ARAMARK/SFS- Philadelphia, PA
Pennsylvania Convention Center
DIRECTOR OF SALES August 2008- January 2014
• Responsible for budgetary planning of $14 million in top line sales while working closely with General Manager on
budgetary planning to obtain a profit margin of 12%
• Managed the daily activities and event schedules of a sales staff of three direct report managers, led 2 sales staff to a
promotion within Aramark
• Organize concessions and catering events for approximately 679,000 square feet of exhibit hall space with seven halls
and 82 meeting rooms.
• Generated $75,000+ bottom line profit during April of 2013, a 10% increase over prior year
• Effectively penetrate the customer to build rapport at all levels and to fully understand the customer, their business,
and their needs
• Worked closely to develop and execute the Aramark’s annual marketing plan
• Proactively solicited business via networking, taste panels, site visits, exhibitor services marketing programs, and
blitzes
• Lead on Mega events such as the Philadelphia Flower Show, Auto Show, PCVB Annual Luncheon, Sungaurd Higher
Education and Pennsylvania Conference for Women.
• Developed and negotiated menus, budgets and operations schedules for opening receptions, awards luncheons, and
gala dinners from 100-18,000 guests
• Responsible for total client satisfaction and maintained positive work relationships with multiple unions, the
Pennsylvania Convention & Visitor Bureau “PCVB” the convention center sales office, maintenance, event services,
audio-visual and IT departments
SENIOR SALES MANAGER September 2005- August 2008
• Responsible for budgetary planning of $10 million in top line sales while working closely with General Manager on
budgetary planning to obtain a profit margin of 12%
• Organize concessions and catering events for approximately 313,000 square feet of exhibit hall space with four halls
and 58 meeting rooms.
• Responsible for meeting monthly and quarterly sales forecasts.
• Work closely with new and existing clients in coordinating their food and beverage functions for public expos and
private events ranging from 100 to 7,000 people.
• Successfully implemented systems to make sales team more efficient and responsible for training new team members
in the sales department.
ARAMARK-Baltimore, MD
Baltimore Convention Center
SENIOR SALES MANAGER March 2004 – September 2005
• Responsible for budgetary planning of 9 million in top line sales
• Organize concession and catering events for approximately 300,000 square feet of exhibit hall space with 43 meeting
rooms
• Pro-actively solicited new business and maintained current customers via outside sales calls, email blitzes, site visits
and taste panels individually as well as with building clients sales team
• Aggressively worked to meet yearly projected sales forecasts achieving the maximum growth in top and bottom line
growth and profitability
• Exceeded yearly sales forecast for the duration of time in Baltimore as part of a 4 member sales team
• Creatively work to develop new concepts in menus, themes and décor for clients and when creating proposals to up
sell whenever possible
• Troubleshoot customer issues and think out of the box when needed to successfully achieve a customer’s goal
• Coordinated and managed all event pre-planning details for galas, conventions, and trade shows ranging from 10-
12,000 guests
• Developed and maintain relationships with Baltimore Convention Center Client as well as event customers
• Provided formal and informal training on selling skills, product knowledge, the development and execution of sales
strategies
SALES MANAGER January 2003- March 2004
• Generating, negotiating, and closing contracts on social, wedding, corporate and gala events; overseeing event
coordination with ability to act as final decision-maker in all matters pertaining event execution including personnel,
culinary, financial, and operational matters
• Ensuring that contract signatures, cut off dates, group and convention deposits, rooming lists and direct bills are
accurate, and that all contracts are processed in accordance with company credit policies
• Making changes to inventory, as needed, to group and convention blocks; serving as primary group and convention
contact once the contract is signed
• Generating timely and accurate management Sales Weekly Reports and attaching all confirmed booking agreements,
and BEOs; authorizing and communicating any BEO revisions to appropriate departments
• Developing New Accounts; conducting market research; sourcing, identifying, and pursuing outside networking
opportunities through professional industry resources and community events; developing event concepts from client’s
visions and ideas
• Providing high-level oversight to ensure successful onsite catered events and customer satisfaction to encourage
repeat business, and referrals
SALES COORDINATOR September 2000- January 2003
• Worked with exhibitor booth service in coordinating catering, setup, electrical needs, and other event needs
• Ensured timely setups of contracted services, food and beverage and other promotional enhancement
• Accommodated last minute add on requests for catering, power cords, and linen
• Communicated with vendors, tradeshow, and conference personnel to ensure customer satisfaction
• Partnered with convention center management for planning and executing group functions
• Attended pre and post meetings with clients and visiting convention guests
• Processed invoices upon completion of conference

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Kimberly Parker's Resume for Event Planning Roles

  • 1. KIMBERLY PARKER 3760 School Lane 484.535.2287 (cell) Newtown Square, PA 19073 parkerkim15@gmail.com SUMMARY OF QUALIFICATIONS • 15 years in sales, quality customer services, and financial forecasting, with extensive experience in the food and beverage and event planning industry • Exceedingly effective in communication skills, relationship building, marketing and program development • Established record of achieving and exceeding goals set by management • Power user in MS Office applications, Party CAD, catermate, caterease and Imaps EDUCATION FAIRLEIGH DICKINSON UNIVERSITY, Madison, NJ - Bachelor of Science, Major: Business Marketing (1996) PROFESSIONAL EXPERIENCE J. SCOTT CATERING-Malvern, PA EVENT PLANNER May-December 2014 • Generate event bookings for weddings, corporate events, conferences, luncheons and private parties • Coordinates with other departments to ensure quality of guest satisfaction; liaises with other events staff to ensure adequate staffing, space, facilities, equipment, food and beverage • Prepares sales proposals; negotiates contracts, site selection and establishes pricing parameters • Built all floor plans, room sets, and timelines for events • Repaired and built strong customer relationships at all levels of management. ARAMARK/SFS- Philadelphia, PA Pennsylvania Convention Center DIRECTOR OF SALES August 2008- January 2014 • Responsible for budgetary planning of $14 million in top line sales while working closely with General Manager on budgetary planning to obtain a profit margin of 12% • Managed the daily activities and event schedules of a sales staff of three direct report managers, led 2 sales staff to a promotion within Aramark • Organize concessions and catering events for approximately 679,000 square feet of exhibit hall space with seven halls and 82 meeting rooms. • Generated $75,000+ bottom line profit during April of 2013, a 10% increase over prior year • Effectively penetrate the customer to build rapport at all levels and to fully understand the customer, their business, and their needs • Worked closely to develop and execute the Aramark’s annual marketing plan • Proactively solicited business via networking, taste panels, site visits, exhibitor services marketing programs, and blitzes • Lead on Mega events such as the Philadelphia Flower Show, Auto Show, PCVB Annual Luncheon, Sungaurd Higher Education and Pennsylvania Conference for Women. • Developed and negotiated menus, budgets and operations schedules for opening receptions, awards luncheons, and gala dinners from 100-18,000 guests
  • 2. • Responsible for total client satisfaction and maintained positive work relationships with multiple unions, the Pennsylvania Convention & Visitor Bureau “PCVB” the convention center sales office, maintenance, event services, audio-visual and IT departments SENIOR SALES MANAGER September 2005- August 2008 • Responsible for budgetary planning of $10 million in top line sales while working closely with General Manager on budgetary planning to obtain a profit margin of 12% • Organize concessions and catering events for approximately 313,000 square feet of exhibit hall space with four halls and 58 meeting rooms. • Responsible for meeting monthly and quarterly sales forecasts. • Work closely with new and existing clients in coordinating their food and beverage functions for public expos and private events ranging from 100 to 7,000 people. • Successfully implemented systems to make sales team more efficient and responsible for training new team members in the sales department. ARAMARK-Baltimore, MD Baltimore Convention Center SENIOR SALES MANAGER March 2004 – September 2005 • Responsible for budgetary planning of 9 million in top line sales • Organize concession and catering events for approximately 300,000 square feet of exhibit hall space with 43 meeting rooms • Pro-actively solicited new business and maintained current customers via outside sales calls, email blitzes, site visits and taste panels individually as well as with building clients sales team • Aggressively worked to meet yearly projected sales forecasts achieving the maximum growth in top and bottom line growth and profitability • Exceeded yearly sales forecast for the duration of time in Baltimore as part of a 4 member sales team • Creatively work to develop new concepts in menus, themes and décor for clients and when creating proposals to up sell whenever possible • Troubleshoot customer issues and think out of the box when needed to successfully achieve a customer’s goal • Coordinated and managed all event pre-planning details for galas, conventions, and trade shows ranging from 10- 12,000 guests • Developed and maintain relationships with Baltimore Convention Center Client as well as event customers • Provided formal and informal training on selling skills, product knowledge, the development and execution of sales strategies SALES MANAGER January 2003- March 2004 • Generating, negotiating, and closing contracts on social, wedding, corporate and gala events; overseeing event coordination with ability to act as final decision-maker in all matters pertaining event execution including personnel, culinary, financial, and operational matters • Ensuring that contract signatures, cut off dates, group and convention deposits, rooming lists and direct bills are accurate, and that all contracts are processed in accordance with company credit policies • Making changes to inventory, as needed, to group and convention blocks; serving as primary group and convention contact once the contract is signed
  • 3. • Generating timely and accurate management Sales Weekly Reports and attaching all confirmed booking agreements, and BEOs; authorizing and communicating any BEO revisions to appropriate departments • Developing New Accounts; conducting market research; sourcing, identifying, and pursuing outside networking opportunities through professional industry resources and community events; developing event concepts from client’s visions and ideas • Providing high-level oversight to ensure successful onsite catered events and customer satisfaction to encourage repeat business, and referrals SALES COORDINATOR September 2000- January 2003 • Worked with exhibitor booth service in coordinating catering, setup, electrical needs, and other event needs • Ensured timely setups of contracted services, food and beverage and other promotional enhancement • Accommodated last minute add on requests for catering, power cords, and linen • Communicated with vendors, tradeshow, and conference personnel to ensure customer satisfaction • Partnered with convention center management for planning and executing group functions • Attended pre and post meetings with clients and visiting convention guests • Processed invoices upon completion of conference