Allen Craven has over 10 years of retail experience, most recently as an Armani Specialist at Bloomingdale's in Boca Raton, FL. Prior to that, he was a top sales associate and denim specialist at Neiman Marcus, also in Boca Raton. He has received numerous awards for sales performance and customer service. Earlier in his career, he was an assistant manager at Hollister Co./Abercrombie and Fitch in Orlando, FL, where he oversaw a high volume store and 20-30 employees.

1. ALLEN L. CRAVEN 717 SE 12th
Court Unit 10
Fort Lauderdale, Fl 33316
Cell Phone: 954-294-3123
Email: allen.craven1221@gmail.com
EDUCATION: University of Central Florida – BA Communications
ADDITIONAL TRAINING: Tom Ford Fragrance Training
Creed Fragrance Training
Visual Classes for Seasonal Trends
Intimate Apparel Training
Department Credit Card Bracket Training
POS Training
WORK EXPERIENCE;
Bloomingdales /Boca Raton, Fl 7/28/2015 - Present
Armani Specialist
Responsibilities Assist in opening Armani Boutique inside Bloomingdales
…Organized stockroom
…Dressed mannequins
…Created visual displays
…Develop clientele
….Promote Armani Brand
Neiman Marcus / Boca Raton, Fl 7/15/2013 – 7/15/2015
Sales Associate Contemporary Department
ACCOMPLISHMENTS
Cleared Sales 2014 - $700,000
Year to date 2015 - $750,000
Appointed – Denim Jean Specialist

2. AWARDS
NM Best
Top Producer 2014
Top Seller for Contemporary 6/16/2015
Service Stars 2/14 and 3/14
Mystery Shopping Ratings:
2/14 97%
3/14 97%
5/15 97%
9/14 94%
Outstanding Achievement Outside of Mega Div. Home Base
1/14/2015 and 3/15/2015
Hollister Co./Abercrombie and Fitch - Orlando, Fl. 1/2006- 3/2013
Assistant Manager – Florida Mall
(Elite top 5 Volume Store)
Responsibilities – Manager
• Associated with Elite store with annual sales volume of $18 million plus
• Directed and staffed all visual store presentation changes sent by corporate on a daily basis Fully utilized
available man hours to ensure store appearance and corporate culture was captured
• Direct responsibility for training and monitoring sales associates interactions with customers
• Direct responsibility for maintaining “corporate standard” visual effects in the store during business hours
• Handled all customer complaints and/or inquiries that could not be handled by associates
• Re-zoned and prioritized clearance presentations that allowed for quicker sales of outdated product
• Continual spot checking of floor inventory to ensure all sizes, colors etc. were readily available to customers
• Reconciled all cash registers
• Managed stockroom operations
o Scheduled man hours budgeted by corporate to insure best utilization of talent to ensure corporate
directives were met
o Reconciled receipts against corporate log
o Insured all apparel had sensors attached, were correctly folded, and put up in assigned locations
o Reconciled lost inventory
o Adjusted hours to meet corporate budget
o Managed 20 to 30 part time employees ranging in age from 18 to 45 on a daily basis
o Responsibilities included hiring and termination
o Considered a Key Holder
Sales Associate
Responsibilities – Insured all customers experienced the Abercrombie culture through providing the absolute
best in customer service which resulted in high sales volumes. Served as holiday and special promotion
model greeter.
ACCOMPLISHMENTS;
• Recognized with two CEO visits that resulted in outstanding results.
• Received Merit increase as a part time associate

3. • As an Abercrombie associate the store was recognized several times for overall atmosphere by District and
Regional Managers