1. To obtain a position in upper management that allows me to express my creativity while
simultaneously utilizing my customer service and management skills.
Associate
Walgreens, Owosso, MI
04/2014 to Present
Helping customers .
Operating registers.
Implementing sale changes.
Processing film in photo lab.
Maintaining a dept , filling and ordering merchandise.
Assistant Manager
Maurices , Okemos, MI
11/2012 to 09/2013
Executed sale changes.
Processed online orders and store transfers.
Assisted customers and provided excellent customer service .
Contributed to and maintaned store visual standards.
Implemented company policies and procedures.
EXPERIENCE
April A. Hayes
914 North State Rd
Owosso, MI 48867
989 494 9945
aprilhaze16@hotmail.com
SUMMARY OF QUALIFICATIONS
Experienced manager with 19 + years experience.
OBJECTIVE

2. Assistant Manager
Fashion Bug , Frandor , MI
08/2009 to 11/2012
Administered all point of sale opening and closing procedures.
Developed positive customer relationships through friendly greetingsand service.
Guided customers in choosing items that reflected their personal style and were flattering in
appearance..
Replenished floor stock and processed shipments to ensure product availability for
customers.
Maintained knowledge of current promotions, policies regarding payment and exchanges,
and security practices.
Assistant Manager
Fashion Bug, Owosso, MI
03/1994 to 08/2009
Completed sale and price changes.
Greeted customers and ascertained their needs .
Maintained knowledge of policies , security practices, and executed recordkeeping relating
to sales.
Operated a cash register to process payments, exchanges, and sale transactions using
cash , check and credit / debit cards .
Organized racks and shelves to maintain visual appeal of the store .
Associate
Kmart, Corunna, MI
08/1986 to 02/1994
Assisted customers in person and via telephone. I Answered questions regarding store and
products, while maintaining knowledge of current sales and store promotions .
Replenished merchandise , implemented counter changes , and maintained department
stock areas .
Worked as a team member in performing cashier duties, sale changes , executing price
changes , markups and inventorying merchandise.
EDUCATION & TRAINING
Diploma, General, Corunna High School, 417 E King St , Corunna , MI , 48867, 4 year(s)
CERTIFICATES & LICENSES
Travel and Tourism, Southeastern Academy, FL