This document contains the resume of Winston Gayan Perera, including his areas of expertise in customer service, retail sales, and bulk sales. It outlines his work experience in sales roles for various companies in Dubai and Sri Lanka from 2003 to 2015. It also lists his education at St. Aloysius College in 1998, personal skills such as being aggressive and goal-oriented, and computer skills including MS Word, Photoshop, and Excel.
1. AREA OF EXPERTISE
Customer service
Retail Sales
Bulk Sales
Maximizing
Sales opportunities.
EDUCATION:
Ordinary Level:
St. Aloysius College
(1998)
PERSONAL SKILLS:
Aggressive
Goal oriented
Working well with team
Visual Merchandising
COMPUTER SKILLS
MS WORD
MS PHOTOSHOP
MS EXCEL
PERSONAL DETAILS:
Date of birth: June7,1982
Nationality: Sir Lanka
Sex: Male
Religion: Roman Catholic
Civil Status: Married
Language:
English, Sinhalese Hindi
Passport no.:N2001575
WINSTON GAYAN PERERA
Colombo Road, Gintota, Galle, Sri Lanka
+94711954301
wa.gayan@gmx.com
SUMMARY OF QUALIFICATIONS
More than sixyears of experience in retail sales and outstanding skills in customer service.
Accustomed to working in crowd pressured environments with the ability to think quickly and
successfully handle difficult clients.
Recognized forachievinghighest sales in the company by establishing high caliber transactions.
Exceptionalability to stay focus on goals, self- disciplined and maintains a positive attitude while
handling rejections.
Profound ability topromote products,providegood service,have pleasant and friendly attitude and
hardworking.
Great pleasant appearance and personality and highly comfortable with public speaking.
WORK EXPERIENCE:
SALES EXECUTIVE/ EXTERNAL MERCHANSIDER
PRECISE TRADING LLC
DUBAI DUTY FREE BRANCH
DUBAI, UAE
NOV. 19, 2012 TILL OCT 21. 2015
RESPONSIBILITIES:
Identifying sales opportunities and target market by making initial contact with the costumer.
Recording sales and order information and sending copies to the sales office, or entering into
a computer system;
Ordering Stocks for replenishment.
Develop and Implement merchandising plan to assist in marketing promotion.
Reviewing own sales performance, aiming to meet or exceed targets;
2. SALES ASSOCIATE
BABYSHOP LLC (a division of LANDMARK GROUP of companies)
Mall of Emirates DUBAI, UAE
MARCH, 2010 till 17th November 2012
RESPOSIBILITIES:
Communicates with costumers that include welcoming the costumer, assessing their needs to
selecting the right product.
Responsible for visual representation of the department by maintaining high standards
Analyzing weekly sales report and suggestions to the line manager
Assist accurate stock counts as per store requirement.
TELEPHONE OPERATOR/ RECEPTIONIST
PARAGON HOTEL
GALLE, SIR LANKA
MARCH,2007-2009
RESPONSIBILITIES:
Courteously greet the customer and give themthe best customer service
Responsible in sending and receiving calls for clients or costumers that ask information of
inquire about the hotel
Transfer calls from any designated areas or departments.
Encode costumers concern to authorized personnel that will further assist the concern of the
customer.
SALES EXECUTIVE
CELL CITY LANKA PVT. LTD.
GALLE, SIR LANKA
MARCH 2003- FEB. 2007
RESPONSIBILITIES:
Identify business opportunities and target markets and making contacts with costumer through
visit or calls.
Selling different models of mobiles and connections.
Handling regional promotions for CELL CITY LANKA.
Handling the branch sales team and the sub dealer network for CELL CITY. Introducing sub
dealer to the company.
Challenge objections in order to get the costumer to buy the connections.
Record Sales information and costumer data.
Prepare the sales report by analyzing and summarizing information.
SPORTS ACHIEVEMENTS:
2004 /2005 dialog G.S.M marketing channels cricket runner up teammember.
Played cricket for cell city Lanka PVT LTD.
1st degree black belt international taekwondo federation Austria under degree number SL-1-5
Won C.J. Armstrong challenge trophy 2002 held in Galle Sri Lanka.
Won silver medal Southern Province Taekwondo championship 2006 light weight division
held by Sri Lanka Ministry of Sports.