1. Diane Turner
ADDRESS Katoomba, NSW, 2780
PHONE 0432 987 296 E-MAIL dianneturner79@gmail.com
Seeking an entry level community support work position in a community based organisation
that will benefit from my communication and I.T. background.
EDUCATION
2014 – 2015 Careers Australia, Parramatta, NSW, 2150
Diploma of Community Services Work
Diploma of Counselling
2011 Granville TAFE, Granville, NSW, 2142
Information Technology in Web Design Cert IV
VOLUNTEER EXPERIENCE
Blue Mountains Cancer Help Inc
Store Support 2015- Ongoing
Meeting customer needs
Stock sorting
Store cleaning and organizing
The Trading Circle Summer Hill
Retail Clerk 2014 – 2015
Meeting customer needs
Liaising with customers on The Trading Circle’s producers, products and the
Fair-Trade principles
Participate and support community based projects and activities
Process payments; processing checks, cash, and credit cards
Banking and mailing
Replenish stock
Taking phone enquiries
2. EMPLOYMENT EXPERIENCE
Self-Employed
Dog Walking/ Home Sitting 2012 – 2014
Maintained my own business from home as a professional Dog Walker/Home Sitter
Creating and implementing business plan and advertising strategies
Customer relations and maintaining an established clientele
Managing the finance, accounting and administrative duties
Communication Junctions
Admin / Data Entry / Reception 2007 – 2010
Perform general administrative duties
Verifying accuracy of data
Database reconciliation, reviewing documents, following up and communicating
with clients and buisnesses
General reception duties
Participated and supported various ad hoc projects and assisted in building a more
efficient data management system
Prioritize and complete routine tasks within specified time frames
INTERESTS
Personal Development activities Social Sciences Art Community Events Human
Rights Programs Participating and Creating Community Networks and Programs
REFEREES
Mark Przybylski
Central Region IT Support at Toll IPEC
Mobile: 0435 965 626
Mark.Przybylski@tollgroup.com
Eileen Burke
Educator at Careers Australia
Mobile: 0450 266 772
Eileen.Burke@careersaustralia.edu.au
Bindi Katakalos
Manager at The Trading Circle
Mobile: 0416 374 534
tradingcirclesydney@goodshep.com.au
PERSONAL CHARACTERISTICS
Approachable and engaging personality
Good listener
Supportive and reliable team member
Strong work ethic
Excellent communication and interpersonal skills
