1. 137-29 81st Street
Howard Beach, NY
11414
Phone: 718 986-1375
E-mail: ajdsoz@aol.com
Alfonse Danile
Objective: To secure a position with a well established organization with a stable environment that will lead to a
lasting relationship.
Summary of
qualifications
Oct. 1996-Present DHL Express Jamaica, NY
Import Agent Courier
 Maintain professional working relationships with all Government Agency Representatives.
 Scheduled USDA appointments and coordinate with inspector on site in reviewing
documents and shipments for clearance.
 Ensure that all government agency compliances are updated in the system for customer
service.
 Learn basic functionality of Excel to upload spreadsheets for billing department and
complete all billing functions.
 Certified Forklift Driver
 Provide Customer service and operational support.
 Communicates with sales/service to resolve customer problems regarding shipment status
and special handling of delivery processes.
 Assists with operational procedures including sorting, loading/unloading activities.
 Process and prepare import/export documentation and assist in the customs clearance
process.
 Monitor and prepare checks paid to US Customs for Duty owed.
 Managing and organizing files.
Sept. 1992-Oct. 1996 DHL Express Jamaica, NY
Gateway Operations Lead Agent
 Responsible for the coordination and provisions of work direction to the International Service
Agents of Gateway Operations.
 Supervised in ensuring efficient performance of assigned functions in compliance with
established procedures and regulations.
 Effectively performed assignments and work duties to meet established deadlines and
performance goals in a time-sensitive environment.
 Served as a resource to others in the resolution of complex problems and issues.
 Distributed workload based on priorities for both internal employees and government
agencies.
 Assisted in monitoring and enforcing policies, procedures and service standards for import
operations activity.
 Participates in planning and directing the flow of traffic to/from foreign destinations.
 Assigns work, sets completion dates, reviews work and manages performance in
accordance with organizational policies and procedures.
Education: Coconut Creek H.S. Diploma 1987
Skills: Certified Forklift Operator