1. Cheryl Hartzman-Evans
930 Camp Rd. ~ Telford, PA 18969
C: 215-920-2678 carnanco@gmail.com
PROFILE
Title Insurance ~ Small Business Management ~ Consulting
Detail-oriented, experienced title insurance agent and consultant who incorporates 15+ years of title insurance,
real estate law, business consulting, integrity and professionalism into customer service with distinction.
PROFESSIONAL EXPERIENCE
CARNANCO, Telford, PA 2001 - Present
Consulting and service firm.
Sole Owner
• Owns and operates Carnanco which offers a wide variety of services including title and small business
consulting, personnel training, conveyancing, witness closings, Title Policy and other document preparation,
freelance writing, virtual assistant services, web design, marketing material design, and more.
Highlights
• Instrumental in the start up and execution of nine title agencies between 2003 and 2009.
• Trains title agency personnel from management/ownership level down.
• Serves as initial contact for title clients with questions prior to their contacting underwriting legal counsel.
• Resolves business work flow, organizational and operational problems.
• Improves client profitability through increased efficiency, improved procedures and strategic use of vendors
and technology.
• Author of numerous articles, training manuals, and courses on title related and other topics.
• Designed and created the Concourse subscription website and web browser toolbar for title agents.
• Public speaking engagements for seminars and small workshops. Examples include the Title 101 seminar,
agent seminars for Stewart Title, speaker/educator for real estate offices and agent training.
• Develops procedural training manual for title agencies.
• Maintained consulting and referral arrangements with underwriters such as Lawyer’s Title, Old Republic,
Stewart Title, Guarantee Title and Trust, and New Jersey Title.
CARNANCO LAND TRANSFER, INC., Perkiomenville, PA 2004 - 2012
Title Insurance Agency & Settlement services for commercial & residential real estate transactions.
Sole Owner
• Oversees personnel and vendors in all aspects of title processing.
• Maintains current and accurate bookkeeping records including three way reconciliation using QuickBooks.
• Develops ethical standards and practices for staff.
• Coordinates and executes sales and marketing initiatives.
• Devises innovative strategies to ensure and enhance customer and client service levels.
• Creates company website which featured SoftPro integrated order forms and integration with third party
maintained Online Transaction Management System.
• Serving all of Pennsylvania for purchases and refinances.
AMERICAN SEARCH AND SETTLEMENT, Doylestown, PA 1998-2003
Title Agency
Business/Office Manager & IT Specialist
• Managed and maintained all aspects of the title insurance office including overseeing all employees and all title
orders.
• Trained all personnel in every aspect of title processing.
• Residential and commercial title insurance including 1031 exchanges.
• Maintained and upgraded all computer and related technology and network. Advised owner on technological
needs and cost effective solutions.
• Utilized creative and technological skills to design and create all company advertising and marketing materials
including website.

2. CHERYL L. HARTZMAN - 2 -
PROFESSIONAL EXP ERIENCE
(Continued)
• Improved profitability through increased efficiency and improved procedures.
GREG B. EMMONS AND ASSOCIATES, Doylestown, PA 1998-2001
Law Firm specializing in Real Estate law
Legal Secretary
• Preparation of legal documents including Claims, Court Orders, Deeds, Adverse Possession, Affidavits, Powers
of Attorney, etc.
• Provided general office services such as maintaining time sheets, billing, filing, answering phones, drafting
letters and memos, Dictaphone typing, etc.
• Updated, corrected and proofread his book, Real Estate Brokerage Law and Practice (G.T. Bisel Co., 1999)
EDUCATION, LICENSES & COMMISSIONS
SEMINAR ATTENDANCE/ONLINE COURSES, PA CE credit approved. 1999 - 2013
• At least 24 continuing education credits every two years.
MONTGOMERY COUNTY COMMUNITY COLLEGE, Blue Bell, PA.
• A general studies curriculum. 3.8 GPA, Dean’s List
• Classes included: Accounting 101, Small Business Management, Business Math, Web Page Design, English
102, Psychology, Histories, Teaching 101
LICENSED PENNSYLVANIA TITLE INSURANCE AGENT 2003-2013
PENNSYLVANIA NOTARY PUBLIC
TECHNOLOGY
Experienced to expert level proficiency with the following software programs:
COMPUTER SOFTWARE:
• Microsoft Office Suite including Word, Excel, Publisher, Power Point, Outlook and Access; QuickBooks
(accounting); SoftPro (title insurance); Title Express (title insurance); RoboHelp (technical writing), Corel
Paintshop Pro (graphic design); NetObjects Fusion (web design); Adobe Acrobat Professional; Internet
Explorer; GoToMyPC; GoToMeeting; eFax; Paypal, GroupMail (emailing list manager/broadcast emails).