Sean Collins has over 7 years of experience in logistics, warehousing, mailroom operations, and customer service. He has extensive knowledge of shipping, both domestic and international, including customs processes, regulations, and working with carriers. Collins has held supervisory roles overseeing employees, hiring, training, and ensuring production quotas are met. He is proficient in various software programs, safety certified, and has a background in supply chain operations including forklift operation and building export crates.

1. SEAN E. COLLINS
953 North Magnolia Street | Tompkinsville, Kentucky 42167| Phone: 404-933-7159 | seancollins1969@gmail.com
SUPERVISOR|LOGISTICS | WAREHOUSE|MAILROOM PROFESSIONAL
International Shipping/Freight  Customer Service  Supply Chain
Value
Offered
• More than 7 years skillful and proven excellent time management and mailroom management. Demonstrated
ability to collect, process, and distribute mail, packages, and classified internal office. Knowledge of
processing U.S. Postal regular mail and international mail. Recognized for productivity in high stress,
deadline critical situations.
• Knowledgeable in setting up freight shipment, filling out of bill of lading, domestic and international.
Shipping same day service, Getting quotes for fright and air shipments. Knowledge of U.S. Census Bureau,
research harmonized codes (package or freight). Knowledge how resolving issues about shipment and
working with UPS, FED-EX, DHL, AGS Global, etc. and with there custom service, custom brokers. Ordering
Fed-Ex supplies for campus of three thousand personal and maintaining inventory supplies.
• I trained new employees and on the Pitney Bowes tracking system Send Suite, Arrival, Postage Meter
Machine, LX Ship, DX Ship and regular job duties. I was require take training on how use X-Ray machine to
look for anthrax, bombs, guns, knives and etc. I am safety trained and conscience.
• Manager over the recycling for Pet Smart three shifts, twenty plus people, Liaison between Beck and Pet
Smart, and professional work standards. Maintaining reasonable amount recycling per shift includes plastic,
slip sheet, cardboard, pallets and also looking after janitorial duties of Pet Smart. I also responsible for training
new employees on different forklifts.
• Lead Supervisor I responsible for hiring all new employees, over seeing application process, human
resource matter. Responsible for oversee nine personal, time off, sick days, process time sheets, firing
individual liaison between Northwest Pallet Supply and Pet Smart resolving all issues.
Making sure all production quotas are met, paperwork is filled out paper work correctly, sent in to
Pet Smart and home office in Chicago. I am responsible for yard check daily, and directing trailers to
the dock doors
Work History
Manager Newnan, Georgia
06-01-2015 – 07-19-2015
Beck Janitorial
Lead Supervisor Newman, Georgia
09-29-2015 – 05-29-2015
Northwest Pallet Supply
Expedite Coordinator Atlanta, Georgia
11-21-2007 – 04-18-2014
Turner Broadcasting System, Inc.
Customer Service Representative/Courier Norcross, Georgia
11-10-2007
Hagemeyer, Inc.
Education &
Training
DEKALB TECHNICAL INSTITUTE
Decatur, Georgia 1996-1997
Microcomputer Specialist
26 Credit Hours
DEVRY INSTITUE OF TECHNOLOGY
Chicago, Illinois 1992-1993
Electronic Technology

2. Sean E. Collins Phone: 404-933-7159  Page Two
66 Credit Hours
Key Qualifications Inter-Modal / LTL Delivery
Dispatcher
Certified Forklift Driver
Customer Service Focused
Strong Customer Relations Skills
Terrain Competent & Awareness
Safety Conscience & Accident-Free Driving
History
MSD Compliance Standards
AS-400 and UPS
Great interpersonal skills
Excellent Communication Skills
Technology
Proficiency
Microsoft Word Microsoft Windows Pitney Bowes Tracking
Microsoft Excel Send Suite ™ LX Shipment
Microsoft Outlook Arrival ®
Relevant Experience DRIVER & MAIL ROOM/CENTER ATTENDANT
Coordinates shipments via US Parcel Post, UPS and pre-sort mail for the purpose of ensuring the
supplies/packages are dispersed to the appropriate parties.
 Keeps logs to record delivered, miles traveled, and fuel consumed) for the purpose of ensuring
adequate records.
 Loads mail bags, packages and instructional materials on to delivery vehicle for the purpose of
delivering items to the appropriate office on a prescribed route.
 Processes outgoing mail for the purpose of examining items for acceptable mailing appearance,
weighing, setting up, and running mail through postage meter; International shipping and freight.
 Sorts mail, envelopes, packages, and other items for the purpose of maintaining operations.
 Lead person to close the mailroom and run all daily reports
CUSTOMER SERVICE & CARE
 Greets customers, answered inquiries, provided information, resolved problems, and handled
various administrative activities.
 Communicates effectively with customers, other team members, and leadership.
 Employs vast knowledge of available business services, local events and venues and
transportation options.
 Consistently generates additional revenues utilizing thorough product knowledge and friendly
sales techniques to up-sell product specials and complementary items.
SUPPLY CHAIN/WAREHOUSING/OSHA CERTIFIED FORKLIFT OPERATION
 Shipping and receiving functions including accuratelypicking orders, receiving deliveries from
vendors, processing paperwork, updating all logs, checking in returned products, safely operating
a forklift/pallet jack, operating mailroom equipment, and adhering to safety procedures.
 Receiving/Put-Away: Unload inbound shipments safely and move product to storage locations.
 Order Picking: Pull and prepare product for shipment, ensuring that the exact number and type of
product is loaded and shipped. Perform picking duties in an efficient manner that meets customer
service standards.
 Equipment: Load, unload, move, stack, and stage product and materials using a forklift, clamp
truck, or other power equipment. Use radio frequency equipment for picking, receiving, put
away, and load functions, as required. Maintain the facility’s equipment and materials in a neat,
clean, and orderly fashion.
 Extremely accomplished at appropriately building shipping crates for export, proper use
of scanners and warehouse management systems (WMS).
References Provided Upon Request.

3. Sean E. Collins Phone: 404-933-7159  Page Two