1. Raymond Swinson
Atlanta, GA 30316 tlfromatl@outlook.com
Summary
I have more than 12 years experience as a dispatcher and then transitioned in to a different aspect of logistics by
becoming a CDL driver. I have been a professional driver since 2006. My time as dispatcher improved my competency
using computers and other office peripherals. While professional driving requires exemplary time management,
attention to detail and consistency with staying compliant with regulations to remain legally eligible to work.
Skills
Managing large crews Strong work ethic
Excellent plan comprehension Timely project completion
Dependable independent worker Strong interpersonalskills
Clean D.O.T. Good verbal/written communication skills
Troubleshooting High schooldiploma
Customer service skills
Good at following instructions
Computer literate
Accomplishments
Supervision
As a manager I trained dispatchers in a team module, supervised and scheduled shifts. As a lead dispatcher I
supervised a shift.
Experience
CDL Driver, 10/2007 - Current
FedEx Ground, Inc/ Wayne Stewart Logistics - Ellenwood, GA
Transport finished goods and raw materials over land to and from manufacturing plants or retail and distribution centers.
Inspect vehicles for mechanical items and safety issues and perform preventative maintenance. Plan routes and meet
delivery schedules. Document and log work/rest periods and miles spent driving and retain fuel/toll receipts. Input
“macros” into our automated system for each stage of the loading and unloading process. Comply with truck driving
rules and regulations (size, weight, route designations, parking, break periods etc) as well as with company policies and
procedures. Maneuver trucks into loading or unloading positions. Collect and verify delivery instructions. Report defects,
accidents or violations.
Driver, 05/2006 - 05/2016
Star Transport, Inc - Morton, IL
Comm Center Rep, 12/2002 - 05/2006
Cox Communications, Inc - Macon, GA
Monitor field technicians and assist customers with cable television, high speed data and digital phone services by
providing information, answering questions and resolving issues. Schedule and record data into computer, dispatch field
technicians to installs and service calls. Responsible for routing work orders to field technicians. Work with various industry
specific software. Inform and update field technicians on assigned jobs. Complete, cancel, and reassign
work assignments for field technicians. Monitor and dispatch daily pool calls. Performs other duties as assigned.

2. Dispatch - Lead, 01/1995 - 12/2001
Atlanta Airport Shuttle/ Coach USA - Atlanta, GA
Communicate with department employees, dispatching to needed locations to respond to routine requests or emergency
situations. Monitor special equipment as assigned and maintain appropriate records. Maintain or assist in maintaining
assigned files and records; receive and process information according to established guidelines and procedures.
Communicate with outside organizations, businesses, government organizations, local police and others as
appropriate. Communicate with company CEO and VP of Operations to receive requests, questions, concerns and
suggestions and provide routine information and assistance or route to appropriate personnel. Maintain current
knowledge of routes and locations to assure timely services and accurate information. Perform a variety of clerical
support duties as assigned; type correspondence, memos and other items; compile data from clearly defined sources
and prepare reports; answer telephone, route calls or messages; prepare and process requisitions; distribute mail.
Operate standard office machines. Performs other duties as assigned. Maintain regular attendance.
Education and Training
1990 Redan High School - Stone Mountain, GA, Dekalb
High School Diploma General