1. P Akthari Rahman (Afreen)P Akthari Rahman (Afreen) Contact No: +91- 9008100361
#1143 E-mail:afreen_sallu@yahoo.com
17’th Cross, HBR LAYOUT
Opposite to Narendra talkies
BANGALORE- 560 045
Executive AssistantExecutive Assistant
““Making Life easier for busy Executives”Making Life easier for busy Executives”
Highly competent professional who can be trusted even the most confidential projects. Excel inHighly competent professional who can be trusted even the most confidential projects. Excel in
turning disorganized environments into smooth-running operations and overhauling administrativeturning disorganized environments into smooth-running operations and overhauling administrative
processes to improve accuracy and efficiency, Self – starter and quick – learner who always exceedsprocesses to improve accuracy and efficiency, Self – starter and quick – learner who always exceeds
expectations.expectations.
Areas of expertiseAreas of expertise
Managing Files, Records & DocumentsManaging Files, Records & Documents
Performing Accounting functionsPerforming Accounting functions
Planning corporate events and MeetingsPlanning corporate events and Meetings
Managing calendars and travelManaging calendars and travel
Client ManagementClient Management
Training & Supervising PersonnelTraining & Supervising Personnel
Developing Policies & ProceduresDeveloping Policies & Procedures
Professional ExperienceProfessional Experience
XCHANGING TECHNOLOGY SERVICES INDIA PVT LTD, BANGALOREXCHANGING TECHNOLOGY SERVICES INDIA PVT LTD, BANGALORE
Executive AssistantExecutive Assistant
Provide a full range of support services for Senior Vice President and office administrator. InProvide a full range of support services for Senior Vice President and office administrator. In
charge of Client Management, confidential file management, mail handling and recordcharge of Client Management, confidential file management, mail handling and record
maintenance.maintenance.
Coordinate and carry out special events, requests, projects, and communications plans,Coordinate and carry out special events, requests, projects, and communications plans,
process holiday cards, weekly reports, fortnightly reports and accounts payable/ receivable.process holiday cards, weekly reports, fortnightly reports and accounts payable/ receivable.
Improved efficiency by organizing mounds of paperwork into confidential, detail orientedImproved efficiency by organizing mounds of paperwork into confidential, detail oriented
filing system.filing system.
2. P Akthari Rahman (Afreen)P Akthari Rahman (Afreen) Contact No: +91- 9008100361
#1143 E-mail:afreen_sallu@yahoo.com
17’th Cross, HBR LAYOUT
Opposite to Narendra talkies
BANGALORE- 560 045
Front Office ExecutiveFront Office Executive
AccomplishmentsAccomplishments
Front office Executive and admin with strong customer management, team management,
call management, interpersonal, strong written and oral communication skills.
Extensive experience and skill in handling clients, Vendors, travel, Internal & external local
event management.
AccomplishmentsAccomplishments
XCHANGING TECHNOLOGY SERVICES INDIA PVT LTD, BANGALOREXCHANGING TECHNOLOGY SERVICES INDIA PVT LTD, BANGALORE
Front Office Executive 2007 – 2013
Receive all incoming & outgoing calls & route them to the right departments or provide
Further information to clients.
External calls incoming Xchanging – BPO/IT, Aon Shimoga and Gurgaon
External calls outgoing Xchanging – BPO/IT.
Handling internal calls ( incoming & outgoing ) for Xchanging - BPO/IT, Shimoga and Aon
Candidate support management for Xchanging – BPO/IT and internal
Client (Aon).
Courier management (Domestic and International) for Xchanging – BPO/IT & Internal client
(Aon).
Visitor management for Xchanging – BPO/IT and Aon.
Handle all visiting Clients & ensure that they are greeted, provide them access.
& all required documents & approvals to move around the premises.
Arrange local transportation for all visiting clients & executives.
Issuing of two wheeler and four wheeler danglers for the employees.
Maintaining soft copy of the two wheeler and four wheeler dangler.
Activation and Deactivation of access cards all employees of Xchanging.
Activation and Deactivation of access cards for internal clients (Aon).
Issue temporary access cards for the employees who forget to get their ID cards
Issue of Staff cards for the clients.
Maintaining Hard copy and soft copy of the staff cards.
3. P Akthari Rahman (Afreen)P Akthari Rahman (Afreen) Contact No: +91- 9008100361
#1143 E-mail:afreen_sallu@yahoo.com
17’th Cross, HBR LAYOUT
Opposite to Narendra talkies
BANGALORE- 560 045
Additional ResponsibilityAdditional Responsibility
Reports, Billing, CCTV, Events, Recruitment
Generate monthly reports for Xchanging – Whitefield employees.
Generate weekly report for IT employees & submit to the managers
Generate fortnight report for Aon employees & provide data to the managers
Processing bills of Blue dart and Professional courier for Xchanging – BPO/IT and Aon
Take approved signatures of immediate supervisors of employees and approved mails for
clients for processing bills.
Processing bills for ID cards, transportation & all other vendors on a monthly basis.
Maintaining data of all bills & submit it o the manager on a monthly basis
Daily review of CCTV recordings & highlight if any incidents or issues
Once a month send a confirmation through mail of no toward incidents.
Help events team with transportation, food & other coordination during any monthly
Internal or external events.
Help recruitment team in short listing the right candidates for projects, do the initial
filtering & then process the right candidates
ADVENT ENTERTAINEMENT PVT LTD, BANGALOREADVENT ENTERTAINEMENT PVT LTD, BANGALORE
Front office Executive cum admin 2003 - 2007
Handling calls of customers.
Attending to the complaints of customers.
Sending the technicians to the respective problem area and following up.
Update the channel list.
Handling the collection of payments from customers.
Sending bills to customers.
Updating the Airtel and Recharge stock.
Distribution of Sim cards to the applicants.
Handling petty cash and accounts of the company.
Entering data of the same.
4. P Akthari Rahman (Afreen)P Akthari Rahman (Afreen) Contact No: +91- 9008100361
#1143 E-mail:afreen_sallu@yahoo.com
17’th Cross, HBR LAYOUT
Opposite to Narendra talkies
BANGALORE- 560 045
EducationEducation
Bachelor of Commerce, Madras University
PUC, St.Anne’s College Bangalore
Florence High School
Personal InformationPersonal Information
Date of Birth : 18th
Jan 1984
Marital Status : Married
REFERENCESREFERENCES
Professional references shall be furnished based on request