1. ADAM AXSON
1924 Greene Avenue Apartment 1R • Ridgewood, NY 11385 • adamaxson@yahoo.com • 347-405-4074
QUALIFICATIONS SUMMARY
Experience in data entry, prior case management with vulnerable populations, experience in working with
adolescents, proficient in Microsoft Office software. High customer service standards required at Starbucks has
been transferrable to social service work, media and communications.
PROFESSIONAL EXPERIENCE
ZENITH OPTIMEDIA The ROI Agency –New York, NY September 2014-Present
Media Administrator-Strategy/Sonic
• Prepare and review monthly reports for National and Local Broadcast Media Teams.
• Review and process discrepancies with Radio and Television between 80 markets.
• Design, create and manage promotions and ads for upcoming meals for Sonic.
• Create, curate and manage all published content based on information provided by the program Media Tools.
• Report to Buyer or Planner for new process and liaise with senior management to make sure excel spreadsheets
are completed for upcoming deadlines.
• Experienced with vLookups and data sorting and filtering.
CATHOLIC CHARTIES HOMEBASE-Brooklyn, NY August 2012-September 2014
Case Manager/Outreach Coordinator
• Render professional intervention to an average case load of 55 families at-risk of homelessness through
comprehensive support services in the area of intake, assessment, crisis intervention, information and referral, and
financial assistance.
• Provide aftercare services in specialized program in collaboration with NYCHA and DHS for families placed in
public housing; refer clients to financial management classes, employment services, and affordable childcare.
• Conduct home visits to assess living conditions and ensure that each case receives regular contact as required by
program guidelines.
• Plan and utilize financial assistance funds and furniture requests in accordance with client’s needs.
• Participate in in-service trainings, workshops, and conferences.
• Advocate for clients as needed with other agencies to assist with homelessness prevention.
• Conduct outreach in order to inform community about the services offered by the program.
CATHOLIC CHARITIES-Brooklyn, NY May 2010-August 2012 Seasonal
Senior Site Monitor
• Maintain daily contact with youth and staff participating in the Summer Youth Employment Program at multiple
sites.
• Act as a role model for pre and post-adolescent and young adults.
• Promote youth involvement in beneficial future oriented programs.
• Act as a mentor and problem solver between youth and supervisors.
STARBUCKS COFFEE COMPANY-Brooklyn, NY June 2007-August 2012
Shift Supervisor
• Supports store operations by recognizing and reinforcing individual and team accomplishments through existing
organizational tools.
• Makes recommendations to store manager on new, creative and impactful methods of recognition.
• Engages in conversation with customers to understand customer needs and the needs of the community.
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance
and communicating them to the store manager.
• Models a customer comes first attitude, delivers legendary customer service, and supervises partners to ensure
they are delivering legendary customer service.

2. CATHOLIC CHARITIES–Brooklyn, NY March 2010-July 2010
Activity Specialist/Youth Counselor
• Provide adequate supervision of the children during activities.
• Prepare daily activity logs and attendance reports relating to children in a timely manner.
• Delegate responsibilities to the teacher’s aide and volunteers.
• Follow all school age childcare program written disciplinary guidelines, emergency safety plans and procedures in
and out of classrooms.
• Act as a role model for pre and post-adolescent youth.
EDUCATION AND TRAINING
• JOHN JAY COLLEGE OF CRIMINAL JUSTICE • NEW YORK, NY
Bachelor of Arts in Forensic Psychology