Silea Liquid Transfer Srl was established in 1968 and has since specialized in products for handling oil, including load arms, floating arms, and pumps. It has over 90 installations worldwide and certifications that guarantee quality. The company wanted to improve its management of technical documentation by creating a single system to generate customized handbooks for each customer containing drawings, certifications, and manuals from different business sources. The solution involved connecting the company's PDM, ERP, and document management systems via a workflow engine to automatically retrieve and compile all relevant documents into a practice folder for each order. This reduced documentation retrieval times by 70% and the error rate in creating practices by 90%, while improving traceability and customer service.

1. A successful case history

2. Company
Silea Liquid Transfer Srl was born as a management take-
over by Silea Spa, founded in ‘68. Founders since then had
seen the future development of the oil industry, both in
distribution and handling of products.
Since 2012 Silea Liquid Transfer Srl has been the most
important branch of the company, which includes the
following sectors:
• Load arms for rail tanks, roads with standard and special
configurations
• Floating arms for tanks
• Retracting ladders for load shelter
• A line of volumetric pumps with different diameters

3. Company
90 installations worldwide
EAC Certifications, 97/23 / CE (PED), ISO 9001: 2008 and
TDT, guaranteeing constant monitoring of each work phase,
tracking activity trends, and productivity of the production
process

4. Request
In order to reorganize forces, Silea introduces a new management system that
redefines the flow of information and minimizes the time of quality system
documentation management.
The fundamental aspect of the engineering process is the production of a handbook
addressed to the final customer certifying the product and details the features of the
provided system:
• Technical drawing of the system
• Quality certification of the plant
• Manuals for maintenance and use of individual components of the plant
The ultimate goal is to create a process for making use of all the information and
documents coming from different business sources (fullWORK, PDM, and Office)
through a unique form of consultation, generating a real customer-specific practice for
each plant sold .

5. Solution

6. Solution
Thanks to the ARXivar workflow engine and to the specific connector with the
fullWORK management in use, the installation has been configured to follow the
entire design and production flow, from the articles’ generation to the final
product shipment.
Workflow retrieves
archived documents in
ARXivar and generates
plant / client folder and
certificate

7. Solution
In detail, the design and production flow provides:
• Generating articles and their PDF drawings in PDM
• Importing articles into fullWORK and archiving drawings in ARXivar
• Connection via a suitable connector between the items and their drawings
• Generating Distinctions Production and linking of PDF manuals of each component
• Opening of the order and connection of the certificates of conformity of the
purchase goods
• Generating the plant client pratice containing all documents in the process of
preparing shipments by means of special handhelds
• CE Certificate generation for the plant
• Print entire practice through a dedicated interface from mobile devices

8. Benefits
▪ Better distribution of office workloads
▪ Reduction of 70% of the time of document retrieval
▪ Instant access to documents
▪ Reduce error in creating practices by up to 90%
▪ Creating an electronic archive of practices for each
plant, usable for traceability operations (returned
goods managements)
▪ Improved customer management and service level
thanks to an alert system that ensures the delivery of
the required documentation