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Coaching vs managing webinar.ss

How to evolve from a culture of managing, to a culture of coaching

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Coaching vs managing webinar.ss

  1. 1. Coaching vs. Managing. Do YOU know the difference? How to transition from a culture of managing to a culture of coaching. Webinars
  2. 2. IT’S NICE TO MEET YOU. Wendy Pat Fong Director of Customer Success Kelly Batke Director of Marketing @7Geese #coachdontmanage
  3. 3. AGENDA 1. Coaching: What is it? 2. Why does it matter? 3. How to create a coaching process 4. The six questions you must ask your employees 5. How coaching can help you evolve away from annual performance appraisals 6. Example of real-time coaching 7. Q & A
  4. 4. WHAT IS COACHING? “One person guiding another through a process, leading to performance enhancement” “Unlocking a person’s potential to maximize their own performance” “The art of facilitating the performance, learning and development of another” “Coaching is about developing a person’s skills and knowledge so that their job performance improves, hopefully leading to the achievement of organizational objectives.”
  5. 5. WHAT IS COACHING? “The difference between a leader who gains commitment from employees and one who only gains compliance is coaching.” — Dr. Lios Frankel
  6. 6. WHY COACHING? + Overcome costly and time-consuming performance problems + Strengthen employees’ skills + Increase employee engagement + Improve retention
  7. 7. WHY COACHING? Coaching is not just another fad, but rather an evolution and shift on how we lead people.
  8. 8. COACHING MANAGING Constant communication Infrequent communication Asking employees what to do Telling employees what to do Listening Doing all the talking Interested in employee Interested in company or themselves Brings up mistakes in real time Waits for performance review to bring up mistakes
  9. 9. WHAT MAKES A GOOD COACHING SESSION?
  10. 10. PREPARE! Share the session topic prior to the session Don’t blind side them Give them time to prepare Do your homework
  11. 11. MAKE IT, AND KEEP IT EMPLOYEE DRIVEN! Listen to what is said Pay attention Don’t control the conversation
  12. 12. BE COMMITTED Make the time to make it happen Establish a frequency Create an action plan Take accountability
  13. 13. FOCUS ON THE FUTURE Don’t dwell on old mistakes Ask your employees what they learnt Apply learnings to future Empower your employees
  14. 14. SET CLEAR AND SPECIFIC GOALS Find a goal methodology that works Make the expectations specific Track goal progress Make the goals challenging
  15. 15. SIX QUESTIONS TO ASK
  16. 16. SIX QUESTIONS TO ASK 1 WHERE ARE WE GOING?
  17. 17. SIX QUESTIONS TO ASK 2 WHERE ARE YOU GOING?
  18. 18. SIX QUESTIONS TO ASK 3 WHAT IS GOING WELL?
  19. 19. SIX QUESTIONS TO ASK 4 WHAT ARE KEY SUGGESTIONS FOR IMPROVEMENT?
  20. 20. SIX QUESTIONS TO ASK 5 HOW CAN I HELP?
  21. 21. SIX QUESTIONS TO ASK 6 WHAT SUGGESTIONS DO YOU HAVE FOR ME?
  22. 22. TRANSITIONING AWAY FROM ANNUAL PERFORMANCE REVIEWS
  23. 23. PERFORMANCE REVIEW PROBLEMS YEARLY REVIEWS COACHING Infrequent communication Constant communication
  24. 24. PERFORMANCE REVIEW PROBLEMS YEARLY REVIEWS COACHING One-sided Employee-driven
  25. 25. PERFORMANCE REVIEW PROBLEMS YEARLY REVIEWS COACHING Demotivating Motivating
  26. 26. PERFORMANCE REVIEW PROBLEMS YEARLY REVIEWS COACHING Time-consuming Already done
  27. 27. PERFORMANCE REVIEW PROBLEMS YEARLY REVIEWS COACHING Managers don’t know employees Constant coaching creates familiarity
  28. 28. PERFORMANCE REVIEW PROBLEMS YEARLY REVIEWS COACHING Doesn’t drive performance Helps the employee and the organization
  29. 29. FINAL WORDS OF ADVICE + Think like a coach + Establish a frequency of check-ins + Create a good atmosphere + Always be open for feedback
  30. 30. EXAMPLES
  31. 31. Try 7Geese Now! 30-day free trial - no risk. www.7Geese.com
  32. 32. Q & A
  33. 33. THANKS FOR JOINING! A recorded version of this Webinar will be available on our blog at blog.7geese.com Webinars

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  • tjinan

    Mar. 11, 2015
  • HumairaMir

    Feb. 23, 2016
  • KALancaster

    Mar. 2, 2017
  • EbrahimSadeck

    Apr. 19, 2018

How to evolve from a culture of managing, to a culture of coaching

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