I Am Knowledge Worker 2.0

I Am Knowledge Worker 2.0 Stephen Collins Hear me roar acidlabs

Definitely not!

Who am I?

Who (and what) is Knowledge Worker 2.0?

“... works primarily with information or... develops and uses knowledge in the workplace.” Peter Drucker, Landmarks of Tomorrow, 1959

Work has changed from...

making things...

to knowing things

BigCorp Pty Ltd They’re here. And here. And here. And here. And here. Where they should be.

Content People Organisational Records Psychologist Manager Subject Experts Information Architect Researcher HR Manager Knowledge Manager Web Strategist Organisational DBA Marketer Development Research Corporate Manager Scientist Comms Manager Business CIO Industry Analyst CFO Manager CEO Project Manager Software Developer Business Analyst Systems Analyst IT Manager Web Developer Technology Business Original version by Patrick Lambe, Straits Knowledge http://www.greenchameleon.com/gc/blog_detail/on_becoming_extinct/

Knowledge Worker 1.0 are forced to look like this ‣ limited location ‣ limited roles ‣ inside the wall ‣ stuck at a desk (and stuck using email and other standard tools) ‣ custodian of information ‣ knowledge as process ‣ uses rigid ways of organising information

Knowledge Worker 2.0 looks like this ‣ all over the organisation ‣ broad skills on a solid base ‣ not bound to one place ‣ connects with colleagues, peers and client community everywhere ‣ understands “the way we do things around here” ‣ uses many tools ‣ no particular age ‣ knowledgeable, interested, engaged, contributing ‣ shares and distributes information freely

Skills

Synthesizers

T-Shaped

http://www.flickr.com/photos/geek4x4/237306157/ Which is not the same as this...

Bursty vs. Busy

“The burst economy, enabled by the Web, works on innovation, flat knowledge networks, and discontinuous productivity.” Anne Truitt Zelenka, Web Worker Daily http://webworkerdaily.com/2007/04/19/busyness-vs-burst-why-corporate-web-workers-look-unproductive/

Creative

Innovative

Intellectually present

Not tied to a desk

Continuous Partial Attention

The world is my water cooler (and my meeting room)

“Networked, social-based opportunities are so explosive today that when we pursue them we’re flung forward at pace.” James Governor, RedMonk http://www.redmonk.com/jgovernor/2007/04/17/hyper-productivity-and-information-saturation-economics/

Seeding the fertile mind

At enlightened, forward-thinking companies, managers understand the connection between learning, innovation, and higher productivity — in fact, employees at these companies may even be encouraged to spend time learning and experimenting with new technologies.” Joe McKendrick, FASTForward http://fastforwardblog.com/2007/04/16/enterprise-20s-productivity-perception-paradox/

Wide range of tools

“One of the most interesting things for me about these classes has been how often students bring up one specific concern; that people who use the new tools heavily — who post frequently to an internal blog, edit the corporate wiki a lot, or trade heavily in the internal prediction market — will be perceived as not spending enough time on their ‘real’ jobs.” Prof. Andrew McAfee, HBS http://blog.hbs.edu/faculty/amcafee/index.php/faculty_amcafee_v3/the_pursuit_of_busyness/

Fail gloriously (and often)

Motivation?

Generation Y

Anyone. It’s situational.

How can I add value?

How do I get value?

Outta here...

Engagement

Community

Co-workers

Management

Clients and customers

Conversation

Culture

No walls

Authority from knowledge rather than power

Imagine http://www.flickr.com/photos/midnight_trucker/376653652/

Licensing http://creativecommons.org/licenses/by-nc-sa/3.0/ http://www.slideshare.net/trib

Like the cool pictures? iStockphoto.com, LuckyOliver.com and Flickr

Stephen Collins trib@acidlabs.org skype: trib22 +61 410 680722 www.acidlabs.org twitter.com/trib www.linkedin.com/in/stephencollins strategies, tools and processes to empower knowledge workers

http://www.scoop.it	777
http://km4meu.wordpress.com	668
http://online.iscap.ipp.pt	624
http://mysingle5.samsung.net	213
http://melanie1987.wordpress.com	152
http://leanthinkers.blogspot.com	149
http://facereviews.com	140
http://www.acidlabs.org	132
http://worklovelife.com	113
http://technologyadventures.blogspot.com	111
http://www.slideshare.net	107
http://www.chooseit.ie	87
http://infm.nl	86
http://marketingusabile.blogspot.com	84
http://alltheworldsastage.edublogs.org	78
http://www.rbc.com	78
http://www.worklovelife.com	76
http://www.kvaes.be	74
http://noaeta.blogspot.com	70
http://www.samsung.net	68
http://knowledgemanagement-marilier.over-blog.com	65
http://www.gurteen.com	57
http://www.enthousiasmeren.nl	56
http://blog.moovement.com	53
http://www.via6.com	46
http://wl.blog.br	45
http://duraionly.blogspot.com	44
http://carlos-soler.blogspot.com	43
http://paper.li	42
http://campusib.fh-burgenland.at	40
http://teambuildingwny.blogspot.com	40
http://knowledgegeneration.blogspot.com	36
http://www.bloghouse.org	35
http://marketingusabile.blogspot.it	35
http://succedeacatepol.splinder.com	33
http://blog.spawar.navy.mil	33
http://www.vaninadelobelle.com	30
http://noaeta.blogspot.com.es	27
http://www.slackermanager.com	26
http://educationinnovation.typepad.com	26
http://security4all.blogspot.com	26
http://blog.ewherrmann.com	26
http://www.tylerreed.co.za	26
http://www.eprofe.net	24
http://nicholasgimenes.blogspot.com	24
http://fabianocaruso.com	23
http://www.julianonsoftware.com	23
http://neuronadigital.ning.com	22
http://knowledgegeneration.blogspot.it	21
http://ceciiil.wordpress.com	21
http://bclibraries.pbwiki.com	20

I Am Knowledge Worker 2.0

by Stephen Collins on Sep 07, 2007

Accessibility

Categories

Upload Details

Usage Rights

288 Embeds 6,032

Statistics

I Am Knowledge Worker 2.0 Webinar Transcript