I am knowledge worker 2.0


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Esta presentación plantea las características, cualidades y competencias de los verdaderos trabajadores del conocimiento, es una actitud un estilo de vida.

Trabajadores del Conocimiento 2.0 se parecen a este

- Estan en toda la organización
- Amplias habilidades sobre una base sólida
- No está vinculado a un solo lugar
- Se conecta con los colegas, compañeros y clientes
a través de comunidades en todas partes
- Entiende "la forma de hacer las cosas aquí"
- Utiliza muchas herramientas
- Ninguna edad en particular
- Informados, interesados, comprometidos, contribuyendo
- Comparte ‣ y distribuye libremente la información

Es Ud un trabajador del conocimiento 2.0?

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I am knowledge worker 2.0

  1. 1. I Am Knowledge Worker 2.0 Stephen CollinsHear me roar acidlabs
  2. 2. Definitely not!
  3. 3. Who am I?
  4. 4. Who (and what) isKnowledge Worker 2.0?
  5. 5. “... works primarily with informationor... develops and uses knowledgein the workplace.” Peter Drucker, Landmarks of Tomorrow, 1959
  6. 6. Work has changed from...
  7. 7. making things...
  8. 8. to knowing things
  9. 9. BigCorp Pty LtdThey’re here. And here. And here. And here. And here. Where they should be.
  10. 10. Content People Organisational Records Psychologist Manager Subject Experts Information Architect Researcher HR Manager Knowledge Web Strategist Manager Organisational DBA Marketer Development Research Corporate Manager Scientist Comms Manager Business CIO Industry Analyst CFO Manager CEO Software Project Manager Developer Business Analyst Systems Analyst IT Manager Web DeveloperTechnology Business Original version by Patrick Lambe, Straits Knowledge http://www.greenchameleon.com/gc/blog_detail/on_becoming_extinct/
  11. 11. Knowledge Worker 1.0 are forced to look like this‣ limited location‣ limited roles‣ inside the wall‣ stuck at a desk (and stuck using email and other standard tools)‣ custodian of information‣ knowledge as process‣ uses rigid ways of organising information
  12. 12. Knowledge Worker 2.0 looks like this‣ all over the organisation‣ broad skills on a solid base‣ not bound to one place‣ connects with colleagues, peers and client community everywhere‣ understands “the way we do things around here”‣ uses many tools‣ no particular age‣ knowledgeable, interested, engaged, contributing‣ shares and distributes information freely
  13. 13. Skills
  14. 14. Synthesizers
  15. 15. T-Shaped
  16. 16. Fuzzy
  17. 17. http://www.flickr.com/photos/geek4x4/237306157/Which is not the same as this...
  18. 18. Bursty vs. Busy
  19. 19. “The burst economy, enabled by theWeb, works on innovation, flatknowledge networks, and discontinuousproductivity.” Anne Truitt Zelenka, Web Worker Daily http://webworkerdaily.com/2007/04/19/busyness-vs-burst-why-corporate-web-workers-look-unproductive/
  20. 20. Creative
  21. 21. Innovative
  22. 22. Intellectually present
  23. 23. Not tied to a desk
  24. 24. Continuous Partial Attention
  25. 25. The world is mywater cooler (andmy meeting room)
  26. 26. “Networked, social-based opportunities are so explosive today that when we pursue them we’re flung forward at pace.” James Governor, RedMonkhttp://www.redmonk.com/jgovernor/2007/04/17/hyper-productivity-and-information-saturation-economics/
  27. 27. Seeding the fertile mind
  28. 28. At enlightened, forward-thinkingcompanies, managers understandthe connection between learning,innovation, and higher productivity— in fact, employees at thesecompanies may even beencouraged to spend timelearning and experimenting withnew technologies.” Joe McKendrick, FASTForward http://fastforwardblog.com/2007/04/16/enterprise-20s-productivity-perception-paradox/
  29. 29. Wide range of tools
  30. 30. “One of the most interesting things forme about these classes has beenhow often students bring up onespecific concern; that people whouse the new tools heavily — who postfrequently to an internal blog, edit thecorporate wiki a lot, or trade heavilyin the internal prediction market —will be perceived as not spendingenough time on their ‘real’ jobs.” Prof. Andrew McAfee, HBS http://blog.hbs.edu/faculty/amcafee/index.php/faculty_amcafee_v3/the_pursuit_of_busyness/
  31. 31. Fail gloriously (and often)
  32. 32. Motivation?
  33. 33. Generation Y
  34. 34. Anyone. It’s situational.
  35. 35. How can I add value?
  36. 36. How do I get value?
  37. 37. Outta here...
  38. 38. Engagement
  39. 39. Community
  40. 40. Co-workers
  41. 41. Management
  42. 42. Clients and customers
  43. 43. Conversation
  44. 44. Culture
  45. 45. Aware
  46. 46. Share
  47. 47. Care
  48. 48. Learn
  49. 49. No walls
  50. 50. Authority from knowledge rather than power
  51. 51. Imagine http://www.flickr.com/photos/midnight_trucker/376653652/
  52. 52. Licensing http://creativecommons.org/licenses/by-nc-sa/3.0/http://www.slideshare.net/trib
  53. 53. Like the cool pictures?iStockphoto.com, LuckyOliver.com and Flickr
  54. 54. Stephen Collins trib@acidlabs.org skype: trib22 +61 410 680722 www.acidlabs.org twitter.com/tribwww.linkedin.com/in/stephencollins strategies, tools and processes to empower knowledge workers