Art of Conversation - Workshop
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The document discusses the benefits of conversation for improving group performance, increasing innovation, and making individuals smarter. It provides evidence that brief, friendly conversations can improve executive function and that collective intelligence emerges from how well a team works together and communicates. The document advocates for using conversation to share and recombine ideas, engage people, and find missing pieces to complex problems. It provides tips for making conversations more innovative, such as having diverse viewpoints and ensuring all participants have equal turns.
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Art of Conversation - Workshop
- 1. The Art of Conversation: All of us are smarter than any of us Keith De La Rue http://www.flickr.com/photos/dragunsk/
- 4. Table 7
- 5. Talking to others improves individual mental function http://www.flickr.com/photos/zoetnet/ Friends with cognitive benefits - Ybarra et al, 2010
- 6. Brief, friendly conversations improve executive function - working memory, focus http://www.flickr.com/photos/chipgriffin/
- 7. Put yourself in other shoes http://www.flickr.com/photos/zoonabar/
- 9. The Johari Window © Alan Chapman 2003 http://www.businessballs.com/johariwindowmodeldiagram.pdf
- 13. We must be open… http://www.flickr.com/photos/timpatterson/ “ We risk impoverishing ourselves if we ignore the personal” - Gurteen
- 14. http://www.flickr.com/photos/atomicjeep/ Conversation is intrinsically creative
- 18. The Courage Beer Conversations Survey
- 19. Evidence for a Collective Intelligence Factor in the Performance of Human Groups - Woolley et al, 2010
- 26. Where Good Ideas Come From
- 28. http://www.flickr.com/photos/gastev/ … Don’t isolate the genius in the laboratory! The adjacent possible The multiple
- 29. The Enlightenment – C17 http://socialmelb.com/
- 31. We Think
- 32. Get people together in conversation http://www.flickr.com/photos/MrTopf/ Community
- 33. Conversations for knowledge sharing and innovation – the café concept http://www.flickr.com/photos/stephanridgway/ See: http://delarue.net/blog/2011/06/a-tale-of-two-cafes/
- 36. Networking, awareness, chat http://www.facebook.com/#!/groups/323447999676/ Any conversation helps!
- 37. Conversations help us… http://ozcollab.com/ … find the missing pieces
- 38. Facing complexity in organisations Engaging people http://www.flickr.com/photos/odreiuqzide/
- 40. Five rules for more innovative conversations http://www.flickr.com/photos/bytemarks/
Editor's Notes
- Talk about conversation The importance of conversation How it can actually make us smarter
- Further research has been done by psychologist Oscar Ybarra This shows that certain types of conversations actually improve individual mental function. This is simply talking to other people - The way you do when you're making friends
- Only needs to be brief – 10 minutes Friendly conversations Looked at one aspect of mental function - executive function - Working memory Self-monitoring Focus Competitive conversations have no effect
- The aspects of these conversations that helped were – Trying to understand the other person, Putting yourself in their shoes
- Zeldin English historian & author W don’t just exchange facts, we transform them reshape them draw different implications from them, and engage in new trains of thought
- Conversations where we prepared to change The way we talk shapes what we do If we talk differently, life and work can be more interesting Conversations are intrinsically creative
- Groups can have a consistent ability to perform tasks Independent of the individual intelligence of group members The whole is greater than the sum of its parts Based from how the team works together
- Collective intelligence was found to correlate with Social sensitivity of group members Absence of domination by a single member Equal distribution of conversational turn-taking
- Teams with more women had higher collective intelligence Demonstrated greater social sensitivity Not a designed part of the study Socially sensitive people better - regardless of gender Some may not find this surprising
- Talked here before about “The Idea Monopoly” The group intelligence here does not sit well with individualists or within hierarchies Requires facilitation, not control
- Conversation is important to innovation The sole brilliant inventor and the “eureka” moment are rare Johnson writes that good ideas happen - by sharing and recombining unrelated ideas Needs conversations by groups of people Connectedness makes us more creative
- Johnson talks about the ‘adjacent possible’ Some discoveries depend upon others The printing press first needed invention of paper ink movable type Don’t isolate the sole genius in a laboratory
- Expand the range of your possible next moves by conversation Communities of Practice
- Many conversational knowledge sharing tools The Gurteen Knowledge Café open, creative idea sharing World Café
- Other conversational tools: Peer Spirit Circle Open Space Technology The Art of Hosting - combines a number of these for different outcomes
- The conversation may not only be face to face; it may be virtual Microblogging tools like Yammer let us carry on the conversation What are you working on?
- Other tools like Facebook can add to the conversation Here we can tell when people are around to chat at any time – ambient awareness With social media, we can expand our networks
- So where does this all take us? Conversation can create new knowledge It helps us work together better It helps us to innovate It even makes us smarter individually
- It is also through conversation that we can address the complexity we find in today’s organisations It’s how we engage people in organisations Conversation and story help us to understand emergence
- Conversational test
- Conversational test
- Conversational test
- Conversational test
- Conversational test