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INDIVIDUAL BEHAVIOUR MODULE 7 12/25/11 SANDHYA ANIL
INTRODUCTION ,[object Object],12/25/11 SANDHYA ANIL
CONT….. ,[object Object],12/25/11 SANDHYA ANIL
VARIABLES INFLUENCING INDIVIDUAL BEHAVIOR 12/25/11 SANDHYA ANIL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Behavior
[object Object],[object Object],12/25/11 SANDHYA ANIL
FACTORS INFLUENCING INDIVIDUAL BEHAVIOR ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
FOUNDATION OF INDIVIDUAL BEHAVIOUR ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Personal Factors ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Psychological Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Organizational systems and resources ,[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Environmental Factors ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
WHAT IS PERSONALITY?  Personality.  -  The overall profile or combination of  characteristics that capture the unique nature  of a person as that person reacts and interacts  with others.  -  Combines a set of physical and mental  characteristics that reflect how a person looks,  thinks, acts, and feels.  -  Predictable relationships are expected between  people ’s personalities and their behaviors.  12/25/11 SANDHYA ANIL
DETERMINANTS Heredity and environment.  -  Heredity sets the limits on the development of  personality characteristics.  -  Environment determines development within these  limits.  –   About a 50-50 heredity-environment split.  -  Cultural values and norms play a substantial role in  the development of personality.  -  Social factors include family life, religion, and many  kinds of formal and informal groups.  -  Situational factors reflect the opportunities or  constraints imposed by the operational context.  12/25/11 SANDHYA ANIL
Personality and the self-concept.  -  Personality dynamics.  •   The ways in which an individual integrates and  organizes social traits, values and motives,  personal conceptions, and emotional adjustments.  -  Self-concept.  •   The view individuals have of themselves as  physical, social, and spiritual or moral beings.  •   Self-esteem.  •   Self-efficacy.  12/25/11 SANDHYA ANIL
HOW DO PERSONALITIES DIFFER?  Social traits.  -  Surface-level traits that reflect the way a  person appears to others when interacting in  various social settings.  -  An important social trait is problem-solving  style.  •   The way a person goes about gathering and  evaluating information in solving problems and  making decisions.  12/25/11 SANDHYA ANIL
Information gathering in problem solving.  -  Getting and organizing data for use.  -  Sensation-type individuals prefer routine and  order and emphasize well-defined details in  gathering information.  -  Intuitive-type individuals like new problems  and dislike routine.  12/25/11 SANDHYA ANIL
Information evaluation in problem solving.  -  Making judgments about how to deal with  information once it has been collected.  –   Feeling-type individuals are oriented toward  conformity and try to accommodate  themselves to other people.  -  Thinking-type individuals use reason and  intellect to deal with problems and downplay  emotions.  12/25/11 SANDHYA ANIL
Big Five Personality Traits Sources: P. T. Costa and R. R. McCrae,  The NEO-PI Personality Inventory  (Odessa, Fla.: Psychological Assessment Resources, 1992); J. F. Salgado, “The Five Factor Model of Personality and Job Performance in the European Community,”  Journal of Applied Psychology  82 (1997): 30-43. 12/25/11 SANDHYA ANIL
Types of Personality ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],12/25/11 SANDHYA ANIL
THE PERFECTIONIST ,[object Object],12/25/11 SANDHYA ANIL
THE HELPER ,[object Object],12/25/11 SANDHYA ANIL
THE ACHIEVER ,[object Object],12/25/11 SANDHYA ANIL
CREATIVE ARTIST ,[object Object],12/25/11 SANDHYA ANIL
THE OBSERVER ,[object Object],12/25/11 SANDHYA ANIL
THE LOYAL SPECIFIC ,[object Object],12/25/11 SANDHYA ANIL
THE OPTIMIST ,[object Object],12/25/11 SANDHYA ANIL
THE BOSS ,[object Object],12/25/11 SANDHYA ANIL
THE MEDIATOR ,[object Object],12/25/11 SANDHYA ANIL
CONCEPTS TO SKILLS ,[object Object],12/25/11 SANDHYA ANIL
Cont….. ,[object Object],12/25/11 SANDHYA ANIL
Four Theories of Personality ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Freudian Theory ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Freudian Theory ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Myers-Briggs Personality Type Indicator – MBTI ,[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Four MBTI   Dichotomies 12/25/11 SANDHYA ANIL Extr a version – Introversion E - I Dichotomy Where do you prefer to focus your attention – and get your energy? Sensing – Intuition  S - N Dichotomy How do you prefer to take in information? Thinking – Feeling  T - F Dichotomy How do you make decisions? Judging – Perceiving J - P Dichotomy How do you deal with the outer world?
Humanistic Theory ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Humanistic Perspectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Social/Cognitive Perspective ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Locus of Control (Rotter) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
How is Personality Measured? ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont…. ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
-  The way individuals tend to think about their  social and physical settings as well as their  major beliefs and personal orientation.  •   Locus of control.  •   Authoritarianism/dogmatism.  •   Machiavellianism.  •   Self-monitoring.  Personality Attributes Influencing OB 12/25/11 SANDHYA ANIL
Locus of control.  -  The extent to which a person feels able to  control his/her own life.  -  Externals.  •   More extraverted in their interpersonal  relationships and more oriented toward the world  around them.  -  Internals.  •   More introverted and more oriented towards their  own feelings and ideas.  12/25/11 SANDHYA ANIL
Authoritarianism/dogmatism.  -  Authoritarianism.  •   Tendency  to adhere rigidly to conventional values  and to obey recognized authority.  -  Dogmatism.  •   Tendency to view the world as a threatening place.  12/25/11 SANDHYA ANIL
People with a high-Machiavellian personality:  -  Approach situations logically and  thoughtfully.  -  Are capable of lying to achieve personal goals.  – Are rarely swayed by loyalty, friendships, past  promises, or others’ opinions.  -  Are skilled at influencing others.  -  Try to exploit loosely structured situations.  -  Perform in a perfunctory or detached manner  in highly structured situations.  12/25/11 SANDHYA ANIL
People with a low-Machiavellian personality:  -  Accept direction imposed by others in loosely  structured situations.  –   Work hard to do well in highly structured  situations.  -  Are strongly guided by ethical considerations.  -  Are unlikely to lie or cheat.  12/25/11 SANDHYA ANIL
Self-monitoring.  -  A person ’s ability to adjust his/her behavior to  external situational factors.  –   High self-monitors.  •   Sensitive to external cues.  •   Behave differently in different situations.  -  Low self-monitors.  •   Not sensitive to external cues.  •   Not able to disguise their behaviors.  12/25/11 SANDHYA ANIL
PERCEPTION ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont….. ,[object Object],12/25/11 SANDHYA ANIL
DEFINITION ,[object Object],12/25/11 SANDHYA ANIL
DEFINITION ,[object Object],[object Object],12/25/11 SANDHYA ANIL
DEFINITION ,[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],12/25/11 SANDHYA ANIL
Why is perception important in the study of O.B? ,[object Object],12/25/11 SANDHYA ANIL
Perception and Sensation :   ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
When you change  the way you look at things, the things you look at change. 12/25/11 SANDHYA ANIL
FACTORS THAT INFLUENCE PERCEPTION 12/25/11 SANDHYA ANIL
Organisation Selection Interpretation Input Input Outputs PERCEPTUAL PROCESS   12/25/11 SANDHYA ANIL
12/25/11 SANDHYA ANIL
[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Stages of Perceptual Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Stages of Perceptual Process ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
What are common perceptual distortions? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
How can the perceptual process be managed? ,[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
What is attribution theory? ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
What is attribution theory? ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
What is attribution theory? ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
What is attribution theory? ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Elements of Attribution Theory 12/25/11 SANDHYA ANIL
What is attribution theory? ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
What is attribution theory? ,[object Object],[object Object],12/25/11 SANDHYA ANIL
EMOTIONS ,[object Object],12/25/11 SANDHYA ANIL
Felt Versus Display Emotions What Are Emotions? Emotional Dissonance Important Terms 12/25/11 SANDHYA ANIL
What Are Emotions? Moods Feelings that tend to be less intense than emotions and that lack a contextual stimulus. Emotions Intense feelings that are directed at someone or something. Affect A broad range of emotions that people experience. 12/25/11 SANDHYA ANIL
[object Object],12/25/11 SANDHYA ANIL
[object Object],12/25/11 SANDHYA ANIL
Six Universal Emotions Happiness Surprise Fear Sadness Anger Disgust 12/25/11 SANDHYA ANIL
[object Object],[object Object],12/25/11 SANDHYA ANIL
12/25/11 SANDHYA ANIL Emotionless People Other Key Issues Gender and Emotions Culture and Emotions
[object Object],12/25/11 SANDHYA ANIL
[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],12/25/11 SANDHYA ANIL
Emotional Intelligence (EI) Decision Making Motivation Leadership Interpersonal Conflict 12/25/11 SANDHYA ANIL OB Applications
EMOTIONAL INTELLIGENCE ,[object Object],[object Object],12/25/11 SANDHYA ANIL
Ability and Selection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
EMOTIONAL LABOR 12/25/11 SANDHYA ANIL
[object Object],12/25/11 SANDHYA ANIL
OB Applications of Understanding Emotions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
OB Applications of Understanding Emotions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
ATTITUDES ,[object Object],12/25/11 SANDHYA ANIL
Definitions  ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
SOURCES OF ATTITUDE ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
CONT….. ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
CONT…… ,[object Object],[object Object],12/25/11 SANDHYA ANIL
Personal experience   ,[object Object],12/25/11 SANDHYA ANIL
CONT….. ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Group Associations   ,[object Object],12/25/11 SANDHYA ANIL
Influential Others   ,[object Object],12/25/11 SANDHYA ANIL
TYPES OF ATTITUDE ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Job Satisfaction ,[object Object],12/25/11 SANDHYA ANIL
Job Involvement ,[object Object],12/25/11 SANDHYA ANIL
Organizational Commitment ,[object Object],12/25/11 SANDHYA ANIL
Cognitive dissonance theory ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont….. ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont…….. ,[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont……… ,[object Object],12/25/11 SANDHYA ANIL
Ways of Changing (Change of Attitudes)   ,[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont…… ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont….. ,[object Object],[object Object],12/25/11 SANDHYA ANIL
Values ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
[object Object],12/25/11 SANDHYA ANIL
Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Values ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Values ,[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Mean value of Executives, Union Members & Activists ( Top five) 12/25/11 SANDHYA ANIL Executives Union Members Activists Terminal Instrumental Terminal Instrumental Terminal Instrumental Self-respect Honest Family Security Responsible Equality Honest Family-security Responsible Freedom Honest A world of peace Helpful Freedom Capable Happiness Courage's Family Security Courage's A sense of accomplishment Ambitious Self-respect Independent Self respect Responsible Happiness Independent Mature love Capable Freedom Capable
SOURCES OF OUR VALUE SYSTEM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
LOYALTY AND EHTHICAL BEHAVIOUR ,[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont……. ,[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont……. ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont…… ,[object Object],12/25/11 SANDHYA ANIL
Learning in Organizations ,[object Object],12/25/11 SANDHYA ANIL
The Learning Organization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont….. ,[object Object],12/25/11 SANDHYA ANIL
THEORIES OF LEARNING ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Few Prominent Theories  ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Operant Conditioning ,[object Object],[object Object],12/25/11 SANDHYA ANIL
Insert Figure 5.1 here 12/25/11 SANDHYA ANIL
Reinforcement ,[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Reinforcement Schedules ,[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Reinforcement Schedules ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Extinction and Punishment ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Negative Reinforcement vs. Punishment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Classical Conditioning ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Classical Conditioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Classical Conditioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Classical Conditioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Classical Conditioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
12/25/11 SANDHYA ANIL
Classical Conditioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Classical Conditioning ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Classical Conditioning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Social Learning Theory ,[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Insert Figure 5.3 here 12/25/11 SANDHYA ANIL
Vicarious Learning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont….. ,[object Object],[object Object],12/25/11 SANDHYA ANIL
Self-Control ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Self-Efficacy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont…… ,[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cognitive Theory ,[object Object],[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont….. ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont…. ,[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL
Cont…. ,[object Object],[object Object],12/25/11 SANDHYA ANIL
Organizational application ,[object Object],[object Object],[object Object],[object Object],12/25/11 SANDHYA ANIL

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OB - INDIVIDUAL BEHAVIOUR

  • 1. INDIVIDUAL BEHAVIOUR MODULE 7 12/25/11 SANDHYA ANIL
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  • 12. WHAT IS PERSONALITY? Personality. - The overall profile or combination of characteristics that capture the unique nature of a person as that person reacts and interacts with others. - Combines a set of physical and mental characteristics that reflect how a person looks, thinks, acts, and feels. - Predictable relationships are expected between people ’s personalities and their behaviors. 12/25/11 SANDHYA ANIL
  • 13. DETERMINANTS Heredity and environment. - Heredity sets the limits on the development of personality characteristics. - Environment determines development within these limits. – About a 50-50 heredity-environment split. - Cultural values and norms play a substantial role in the development of personality. - Social factors include family life, religion, and many kinds of formal and informal groups. - Situational factors reflect the opportunities or constraints imposed by the operational context. 12/25/11 SANDHYA ANIL
  • 14. Personality and the self-concept. - Personality dynamics. • The ways in which an individual integrates and organizes social traits, values and motives, personal conceptions, and emotional adjustments. - Self-concept. • The view individuals have of themselves as physical, social, and spiritual or moral beings. • Self-esteem. • Self-efficacy. 12/25/11 SANDHYA ANIL
  • 15. HOW DO PERSONALITIES DIFFER? Social traits. - Surface-level traits that reflect the way a person appears to others when interacting in various social settings. - An important social trait is problem-solving style. • The way a person goes about gathering and evaluating information in solving problems and making decisions. 12/25/11 SANDHYA ANIL
  • 16. Information gathering in problem solving. - Getting and organizing data for use. - Sensation-type individuals prefer routine and order and emphasize well-defined details in gathering information. - Intuitive-type individuals like new problems and dislike routine. 12/25/11 SANDHYA ANIL
  • 17. Information evaluation in problem solving. - Making judgments about how to deal with information once it has been collected. – Feeling-type individuals are oriented toward conformity and try to accommodate themselves to other people. - Thinking-type individuals use reason and intellect to deal with problems and downplay emotions. 12/25/11 SANDHYA ANIL
  • 18. Big Five Personality Traits Sources: P. T. Costa and R. R. McCrae, The NEO-PI Personality Inventory (Odessa, Fla.: Psychological Assessment Resources, 1992); J. F. Salgado, “The Five Factor Model of Personality and Job Performance in the European Community,” Journal of Applied Psychology 82 (1997): 30-43. 12/25/11 SANDHYA ANIL
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  • 36. Four MBTI  Dichotomies 12/25/11 SANDHYA ANIL Extr a version – Introversion E - I Dichotomy Where do you prefer to focus your attention – and get your energy? Sensing – Intuition S - N Dichotomy How do you prefer to take in information? Thinking – Feeling T - F Dichotomy How do you make decisions? Judging – Perceiving J - P Dichotomy How do you deal with the outer world?
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  • 43. - The way individuals tend to think about their social and physical settings as well as their major beliefs and personal orientation. • Locus of control. • Authoritarianism/dogmatism. • Machiavellianism. • Self-monitoring. Personality Attributes Influencing OB 12/25/11 SANDHYA ANIL
  • 44. Locus of control. - The extent to which a person feels able to control his/her own life. - Externals. • More extraverted in their interpersonal relationships and more oriented toward the world around them. - Internals. • More introverted and more oriented towards their own feelings and ideas. 12/25/11 SANDHYA ANIL
  • 45. Authoritarianism/dogmatism. - Authoritarianism. • Tendency to adhere rigidly to conventional values and to obey recognized authority. - Dogmatism. • Tendency to view the world as a threatening place. 12/25/11 SANDHYA ANIL
  • 46. People with a high-Machiavellian personality: - Approach situations logically and thoughtfully. - Are capable of lying to achieve personal goals. – Are rarely swayed by loyalty, friendships, past promises, or others’ opinions. - Are skilled at influencing others. - Try to exploit loosely structured situations. - Perform in a perfunctory or detached manner in highly structured situations. 12/25/11 SANDHYA ANIL
  • 47. People with a low-Machiavellian personality: - Accept direction imposed by others in loosely structured situations. – Work hard to do well in highly structured situations. - Are strongly guided by ethical considerations. - Are unlikely to lie or cheat. 12/25/11 SANDHYA ANIL
  • 48. Self-monitoring. - A person ’s ability to adjust his/her behavior to external situational factors. – High self-monitors. • Sensitive to external cues. • Behave differently in different situations. - Low self-monitors. • Not sensitive to external cues. • Not able to disguise their behaviors. 12/25/11 SANDHYA ANIL
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  • 58. When you change  the way you look at things, the things you look at change. 12/25/11 SANDHYA ANIL
  • 59. FACTORS THAT INFLUENCE PERCEPTION 12/25/11 SANDHYA ANIL
  • 60. Organisation Selection Interpretation Input Input Outputs PERCEPTUAL PROCESS 12/25/11 SANDHYA ANIL
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  • 79. Elements of Attribution Theory 12/25/11 SANDHYA ANIL
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  • 83. Felt Versus Display Emotions What Are Emotions? Emotional Dissonance Important Terms 12/25/11 SANDHYA ANIL
  • 84. What Are Emotions? Moods Feelings that tend to be less intense than emotions and that lack a contextual stimulus. Emotions Intense feelings that are directed at someone or something. Affect A broad range of emotions that people experience. 12/25/11 SANDHYA ANIL
  • 85.
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  • 87. Six Universal Emotions Happiness Surprise Fear Sadness Anger Disgust 12/25/11 SANDHYA ANIL
  • 88.
  • 89. 12/25/11 SANDHYA ANIL Emotionless People Other Key Issues Gender and Emotions Culture and Emotions
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  • 93. Emotional Intelligence (EI) Decision Making Motivation Leadership Interpersonal Conflict 12/25/11 SANDHYA ANIL OB Applications
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  • 96. EMOTIONAL LABOR 12/25/11 SANDHYA ANIL
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  • 126. Mean value of Executives, Union Members & Activists ( Top five) 12/25/11 SANDHYA ANIL Executives Union Members Activists Terminal Instrumental Terminal Instrumental Terminal Instrumental Self-respect Honest Family Security Responsible Equality Honest Family-security Responsible Freedom Honest A world of peace Helpful Freedom Capable Happiness Courage's Family Security Courage's A sense of accomplishment Ambitious Self-respect Independent Self respect Responsible Happiness Independent Mature love Capable Freedom Capable
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  • 138. Insert Figure 5.1 here 12/25/11 SANDHYA ANIL
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  • 154. Insert Figure 5.3 here 12/25/11 SANDHYA ANIL
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Editor's Notes

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