Risk Plan always helpful for organization to address the issues which has potential to put the project on risk as well as the organization and people. We often neglect the problem and try to avoid them but addressing the risk and proactiveness helps project to be successful.

1. 1/25/2021
Risk Management Plan
Assignment No.#___, (___College)
Professor: (___________)
Ravi Nakulan
DOLPHIN’S SOFTWARE INC. ©

2. 1 | P a g e
Dolphin’s Software Inc. (Toronto)
Risk Management Plan Internal use only
What is Risk?
“Risk is defined as any unprecedented event and accident if happens and poses the negative affect to our Project.”
What if we don’t treat Risk?
Every organization has Risk in some forms but if we don’t acknowledge, they become an ISSUE and requires immediate attention.
There have been potential risks associated from external effect such as; Earthquake, Typhoon, Tsunami, Political unrest, Terrorist Attack, Epidemic, Complete or partial
Lockdown, Blackouts but we are preparing this Risk plan to address the internal Risks which is highly associated with our ongoing project. We have already established
our standard protocols under our Communication plan.
Objective
To assess our effectiveness from system recovery, functional & operational recovery and to define what is it at stake.
Business Philosophy
We (Dolphin Software Inc.) as a responsible organization serving the purpose to provide our utmost priority to our intact projects, clients and the businesses who are
highly depend on our capabilities and professional work ethics to meet the challenges and overcome with measurable results.
Business functions are vital for everyone, whether it’s an individual, group, society or the economy. Therefore, it is must for us to operate effectively, without any
excessive interruption. This Contingency Plan establishes comprehensive procedures to recover us quickly and effectively during any recovery phase. We have added
all our project stakeholders in the risk assessment plan with their respective Impact and Probability for the success of our ongoing Alpha Automobile project.
However, the Impact and Probability may change significantly as the project progresses. We will be notifying you before any significant changes in the dashboard and
our IT charts. As a protocol, appropriate personnel will take a necessary action to recover and replace (Individual, components, system etc.) at our site. In the final
reconstruction phase, actions will be taken to restore the affected system or process with our best capabilities to normalize the operation and has been recorded in our
project manuals.
Please follow the Risk Management Plan as a guideline for unprecedented events which may or may not in our control to happen, but prevention is better than cure.
Remember this quote from Benjamin Franklin: “If you fail to plan you are planning to fail”

3. 2 | P a g e
Project Name: Alpha Automobile Project (Client) Powered by Dolphin’s Software Inc.
Priority Rank Likelihood Impact
High (H) 1
Has very high probability to occur,
may impact to the whole project
Cannot promote the project activity if it is not
solved immediately
Medium (M) 2
It May be occurred (50%) Cannot promote the project activity if it is not
planned and solved
Low (L) 3
Low probability to occur Need to solve it at last but it is possible to take
alternative solution for a while
Risk ID Score:
5 = High
4 = Medium to High
3 = Medium
2= Low to medium
1= Low
Priority = Likelihood + Impact
Severity of Harm (Impact)
Low (L) Medium (M) High (H)
Likelihood
High (H) 3 4 5
Medium (M) 2 3 4
Low (L) 1 2 3
Team Members:
• Ryan Phillips (Project Director)
• Ravi Nakulan (Project Manager)
• Joel Joseph (Project Coordinator)
• Stephen Davidson (Finance Officer)
• Jonathan Munoz (Technical Officer)
• Helen Chu (HR Administrator)
• Nancy Gomez (R&D Specialist)
• Kathryn Lee (Graphic & Architect Designer)

4. 3 | P a g e
No
Risk
ID
Score
Risk
Categories
(Who)
Risk description & impact
to the project (What)
Issue Date
(When)
Impact
(What)
Likelihood
(What)
Priority
(What)
Status
Responsible
(Who)
Due Date Response Plan
Remarks
1 4 Client
Importance:
Every client is important
as it serves the purpose
to run and complete the
project
Alpha Automobile is one
of the biggest clients to
us.
Risk:
Foremost not
communicating and
ignoring the deadlines. It
is imperative to
acknowledge that it’s not
only an individual
responsibility but
collective one.
Communication serves
80% success of project
accomplishment.
The overall current
project success ratio of
Dolphin is 60% which
may hinder more if our
productivity goes below
the set parameter.
Our manpower is limited
comparing the scope of
the project which may
adversely impact, if we
don’t follow the plan.
Client is quite demanding
which is a biggest
challenge and threat to
the project if we not deal
No issue
has been
reported
yet
High Medium
Medium
to High
Project
Manager
&
Director
Ongoing
until
project
completion
Communicating client
proactively as defined
in communication plan
Need strong technical
representation from
Client side to fully
understand and absorb
their business needs
Use amendment in the
process whenever
client makes any
functional changes
Knowledge transfer
will be done with the
presence of minimum
03 team members
while Project Manager
OR coordinator must
be present in every
client meeting
As the projects going
into more complex
phase, manager has to
closely monitor and
review the process to
avoid any delay to the
projector and to faster
and effective decision
making
We will request and
recommend client to
dedicate selected key
personal for us to
better understand the
business requirement
and provide the
notification before
sending them for us to
In the first phase
of deliverables,
we were short by
10 days, however
client has agreed
that they haven’t
communicated
back with us
despite of
continuous
follow ups
Client denied
some of the
findings and
requested to
modified in 2nd
phase therefore
we amend new
requirements in
our current
agreement on
January 17th
,
2021
Project Manager
will keep the Bcc
to Human
Resource,
Technical Officer
& R&D head to
updated the
communication
progress to
provide better
visibility of the
progress.
Project Manager
has sent an email
Cc to Director for
standardized the
knowledge

5. 4 | P a g e
with patients and
integrity
Client sends various
representatives and
shuffles them, which is
hindering our
understanding and
communication with
client at all stages.
provide them a
checklist to prepare
those questions for us
person from
client side to
avoid any
ambiguity
2 4 Director
Importance:
Directors must be aware
of operations and affairs
at all times. They provide
vision to organization
and protection from
internal and external
environment.
Risk:
There are some
important changes made
by client for 2nd
phase.
Reputational damage in
B2B professional
environment and at front
of client
Organization may find
difficulties to execute the
likewise projects in the
future, which will have
greater consequence to
create and develop
Business Continuity Plan
for overall recovery.
Highly rely on the
efficiency of Project
Manager’s knowledge &
action plan
January
17th
,
2021
High Medium
Medium
to High
Project
Manager
Ongoing
until
project
completion
Project Manager has
understood the clause
client had added and
after discussing with
the team he approved
and he signed and
send it to director to
sign and approve
Project Manager has
already initiated the
contingency policy
Has completed 50%
contingency plan
structure so far and
target to implement
the Plan & Testing
Exercises by the June
2021 for to achieve
100% implementation
All the risks and issues
has been listed and
shared with Director by
Project manager with
the action plan.
Working on identified
issues as priority
because those needs
immediate attention
Project
coordinator
along with the
development
team will learn,
review and
update the
maintenance
plan and submit
to Project
Manager every
month to be
documented
R&D & technical
officers will assist
the team to
identify the
critical IT
resources
(outage impact &
allowable outage
time)
to develop
recovery
priorities
Director will
come and visit
the project team
at least once in a
two-months to
review the
progress and to
provide his
feedback (Note:

6. 5 | P a g e
External threats
especially potential
PESTEL threats may
cause a greater risk to
the project
Visit is not to
judge any
professional
work)
3 4
Project
Manager
Importance:
It is vital to work and
make it successful the
project for future
challenging projects and
to succeed with
examples
Designates key
personnel
Bridges the gap between
higher management,
client and the team
members
Risk:
Highly occupied in the
whole process, most of
the time has been spent
on communication
(emails, phone calls,
virtual or in-person
meetings)
Project is highly
depending on Project
Managers capability to
utilize the available
resources and if he
leaves the project there
is no one who can
continue the project with
the same integrity and
understanding of the
strength and weaknesses
How do we standardized
the process if the team is
spread out to various
January
23rd,
2021
High Medium
Medium
to High
Project
Manager &
Project
Coordinator
Ongoing
until
project
completion
Project Coordinator
and R&D/Technical
head will be in the loop
for all types of key
communications and
development
Project Coordinator
will develop the skillset
and demonstrate the
acquired knowledge
under observations
All the respective team
will create a list of
potential threats and
share directly with
their coordinators
every month
Ensure that annual
trainings are
conducted and all
assigned course plan
has attempt by team
members
Compliance issues
especially related to
project agreements are
classified and cannot
be shared by anyone
End of the day
meeting must
not include any
risk logs to avoid
the reporting
overlapping
The risk log
should be
displayed all the
times at our
information
bulletin board by
HR once shared
Project Manager
will initiate the
stakeholder
interviews and
workshops to
compile a list of
risks from
February 1st
The first set of
lists of 3rd
party
consultants will
be ready by
February 10th
and will send to
director for
reviewing and
approval

7. 6 | P a g e
locations due to an
epidemic effect?
Project Manager solely
decides to hire the
subject expert (3rd
party)
to understand the client
needs which poses risk if
the inputs we receive
does not match the
present reality and
future assumptions
except the director
inchrage
Organization will
create & standardized
the list of 3rd
party
professional consultant
from all the key sectors
for project support
based on criticality
Project Manager
will prepare the
capacity planning
in 03 weeks’ time
to create a
roadmap for final
phase of project
accomplishment
4 3
Project
Coordinator
Importance:
Special member of the
project; manager highly
relies on her execution
limits and attitude to
provide updates to our
client
Risk:
If she leaves the project
then it’s difficult to
accommodate the same
understanding with the
new Coordinator
She requires extra
manpower but the
project budget has
constrained which can
pose a risk of project
delay
Any project delay due to
resources will increase
the time involve and the
risk of budget
January
23rd,
2021
Medium Medium Medium Project
Manager
Ongoing
until
project
completion
Project coordinator has
strong knowledge of IT
processes & coding
structures,
demonstrated
excellent in all last
assigned projects but
she has to identify &
develop new team
member and share the
tasks
Since she is Lean
certified, now she is
going to take weekend
classes for sig sigma
Green belt having
project experience to
brush us his skills and to
utilize with current
project
End of the day
emails will be
sent to
coordinators at
the end of day
and not to
Project Manager
to avoid overload
He suggested to
outsource the
part of the
testing to our
counterpart
partners and will
have discussion
with Manager &
Technical Head
with plan
She will get
weekdays off and
Senior Developer
will be
responsible for
direct reporting

8. 7 | P a g e
5 3
Technical
Officer
Importance:
It’s the backbone of the
project success. Any
technical failure may
cause huge cost to
ongoing project.
Risk:
Malware attacks,
Sluggish system or
Server-crash recovery,
Server storage Mgmt.
Distribution of Server,
Software upgradation,
Cyber-attack,
Data & Privacy Breach,
Human error/factor,
Power Outrage,
Work from Home (Need
more support when
members face any
technical problem,
Miscommunication with
backend data experts,
Routine checks on server
& all networks,
Hardware testing,
Various troubleshooting
January
23rd,
2021
Medium Medium Medium Project
Manager
Ongoing
until
project
completion
Need more automation
in the process to
identify the threat in
terms of data privacy &
system glitch and
technical human
supervision to double
check but quickly and
much efficiently
Regular anti-virus run
on each system
Check firewalls and
monitor the system
remotely (Develop the
architect if needed. It
may cost extra dollars
but will help for other
projects)
All Backup types will be
reviewed including:
Full backup,
Incremental Backup,
Mirror Backup &
Differential backup
Always use
international standard
guidelines while buying
products (Hardware &
Softwares)
He is upgrading
his license by
learning new
technologies as
Project manager
has sponsored
from February
9th
, 2021
Also, enrolled for
“Ethical-Hacking”
He will be
providing formal
training to all of
the team
members to deal
few key
applications by
themselves and
will monitor
remotely to
increase his
availability for
other important
and urgent tasks
New assistant
will be hired by
project manager
who can toggle
between ongoing
projects for extra
backup
6 2
R&D
Head
Important
Research is a base of any
business insights,
technological
advancement and
project behavior. She is
the go person when we
January
15th
,
2021
Medium Low
Low to
Medium
Project
Manager
Ongoing
until
project
completion
Research must be
delivered before the
phase begins,
Research head to
communicate with 3rd
party subject expert
She will make
sure to become
available for
Manager’s
meeting with 3rd
party on
February 2nd
to
leverage the
understanding

9. 8 | P a g e
look for primary
information
Risk:
Researched method or
process may go wrong
It is expensive to invest
In research yet
important
Long time to perform
primary research can
derail the project scope
Chances of losing rights
of our primary research
if the collection of
research is not been
treated adequately
accordingly to leverage
the outcomes
Needs to improve the
understanding of Agile
methodology to know
the degree of
integration of new
findings at various
levels to utilize the
time & productivity
Needs to share and
capture all explicit and
tacit knowledge gained
throughout the project
accomplishments to
leverage the benefit of
learning and building
knowledge capital
She will closely
communicate
with Manager
and
Development
team to
Project manager
is developing the
plan with the
regional heads to
implement the
learnings across
all the functions
to increase
problem solving
skills
7 3
Finance
Officer
Important:
Leveraging the project
with precise cash flow
and monitoring closely
the costing and
allotment of budget
Risk:
Spending too much in
one direction or task
He may not fully aware to
differentiate the priority
across multiple
stakeholders to allocate
the fund
Not paying on time to
vendors and contactors
will damage the image
Too busy in auditing
(quarterly & yearly)
High Low Medium Project
Manager
Ongoing
until
project
completion
For estimation of
expenses, he should be
referring to the project
manuals to estimate
the amount of
resources, equipments
& petty cash needed
for day-to-day & to
overall project
competition
Refer the similar
previous project
budgets and find the
phase wise expenses to
benchmark for future
projects with similar
scope
He will now be doing
little due-diligence for
best quotations
whenever he gets
quotations from the
vendors and will seek
Project Manager
is going to
provide
accomplished
project from
archive for him
to refer in 2
weeks of time
He should
acknowledge
that he is as
important as
other
departments for
the success of
this budget
He needs to
develop the
understanding of
technical items
for him to be
more effective

10. 9 | P a g e
Less or almost no time
for internal audits or
ignored keeping the
records up to date for
final approval upon
completion
help from Manager to
discuss the potential
ways to reduce the
cost and enhance the
value
while approving
the budget
8 2
Team
Members
Important
It is the team who
execute the work. Vital
to make them feel as
important as others.
Risk:
Working late hours on
their project isn’t as per
policy and mostly not the
productive once.
One to team member
felt uneasy during our 1st
phase of project
Constant Job hunting; No
training and just work
Not inspired enough to
be a loyal to the
employer; no future
roadmap
Personal preferences at
workplace. Not likes the
working style of team
members or
management
No motivation if
underchallenged;
No accountability if,
overchallenged
January
15th
,
2021
Low Medium
Low to
Medium
Project
Coordinator
Ongoing
until
project
completion
Coordinator would
assist the manager to
develop the stress
release programs for
employees. During the
project stable health is
our priority to turn the
work into results.
All the team members
will join First Aid One-
Day class to certify
from Saint-John-
Ambulance to know
how to react during
medical emergency
Happy hours on Friday
where they will not
talk about the project
or work
Less distraction from
the management and
effective day-to-day
reporting pattern
(Ideally 5 minutes)
Employee has to set
minimum two goals set
for a year and manager
has to review them
quarterly to aligned
the employee actions
to meet their goal
At 4:00 PM on
every Friday
whole team will
have happy hour
The team will be
introduced by
the other
departments in
the company to
provide feedback
on their products
which will help
them motivated
and be more
creative
The First-aid
training will start
from February 1st
week and only
two persons will
be allowed to
enroll in a week
in different days
so that the work
won’t be
affected.

11. 10 | P a g e
9 2
3td Party
Consultant
(Subject
Expert)
Important:
We seek the consultation
from 3rd
party subject
experts without being
informed or disclosed
about our client identity.
Risk:
May not getting any useful
suggestions for product
development/project
accomplishment
Leaking information about
Client if not carefully
manage the
documentation (research
papers, project manuals,
emails, phone calls etc.)
Too expensive to hire
them
May difficult to manage
the timings and their
professional ethics
No
issues
have
been
reported
Low Medium
Low to
Medium
Project
Manager
Ongoing
until
project
completion
Though there has been
no issue reported but
the value could have
been enhanced by the
subject expert
We have proposed to
build a rigorous cr
iteria to hire them for
our projects
Therefore, just for trial &
error basis we are going
to hire another Subject
Expert for our 2nd
phase
of the project to
compare them and
develop our checklist
Director has
agreed upon the
hiring criteria
after looking at
severities of
project failures in
the professional
environment
We are moving
outside of our list
and looking for
new resources
The first
screening will
begin from
February 9th
,
2021 by Project
Manager
Disclaimer:
Company Name, logo and the team member names are fictious and its solely created for academic-representation of Communication
plan for my college submission. So, persons portrayed in it are not based on real people and any similarity is just coincident. No
identification with actual persons (living or deceased), places, buildings, and products are intended or should be inferred.

12. 11 | P a g e
“Risk is always an opportunity for prepare mind”
Risk Matrix Grid
P
OWER
Keep Satisfied
INTEREST
Keep Informed
Monitor
Manage Closely
= Managing thinking process, Setting out the agenda, Maintaining
discipline, Focus & control, Get conclusions, Summarize and get the
solutions
= Trends, The available data, Objectives and facts, The information you
have,
= New perspectives, Adopting a creative attitude, Creativity thinking
and ideas, Come up with the solutions, Growth
= Concepts, Values and benefits, List the advantages for solutions,
Feasibility
= Considering feelings in decision making, Gut reaction and emotion,
Using intuition, Think how others could react emotionally
= Looking at faults, Assessing yellow hat output, Scanning for
potential problems, Exploring lack of fit, List the disadvantages
Six Thinking Hats Attributes
Disclaimer: Company Name, logo and the team member names are fictious and its solely created for academic-representation of Communication plan for my college submission. So, persons portrayed in it are not based on real people
and any similarity is just coincident. No identification with actual persons (living or deceased), places, buildings, and products are intended or should be inferred.