1. A driving force

2. Who are we????

4. We are amongst you……………

5. I am….
 Family of 3 – mother, elder brother and myself
 Studied till 12th standard
 Couldn’t support my family through Farming
 Left my hometown

6.  Joined as a security guard keeping aside my DREAM
 Not satisfied with my job
 Never got respected by my organization or from the
society residents to whom I serve religiously
 Goal is to become a driver and own a 4 wheeler
 Will be satisfied when I fulfill my DREAM

7. What is he trying to tell us ???

8. What is motivation?
Motivation refers to forces within an individual
that accounts for the level, direction, and
persistence of effort expended at work.
 Level — the amount of effort a person puts forth.
 Direction — an individual’s choice when presented with
a number of possible alternatives.
 Persistence — the length of time a person stays with a
given action.

9. What is motivation for him?
 Doesn’t understand the formal definition of
motivation
 For him, dream is his motivational factor
 His job provides financial support to his family
 Fulfilling his dream is his sole aim in life

10. Major motivational theories
 Maslow’s hierarchy of needs
 Herzberg two-factor theory
 Porter-Lawler expectancy theory
 Equity theory

11. We have chosen Herzberg’s two
factor theory
 Hygiene Factors
 Motivation Factors
Hygiene Factors Motivators
Company policy & administration Achievements
Supervision, technical Recognition
Salary Work itself
Interpersonal relations, supervisor Responsibility
Working conditions Advancement

12. Job
Recognition
Satisfaction
Motivation On-site
Salary opportunities
for us
9-5
Good Work working
Place hours

13. Questionnaire
Do you have any previous work experience?
 Yes
 Landlord for 2 years
What was the reason behind choosing this work?
 No savings in the previous job/profession
 Brother handling the previous responsibility.
What is the work duration?
 12 hours per day
 Sometimes 36 hours at a stretch, if a colleague is on leave.

14. Questionnaire (cont…)
Issues faced in the work environment?
 Listening to the clients’ tantrums.
 Drunk clients
 No defined process for tasks.
 No appraisal from company…no motivation! (Even after good
performance at work)
 No support from company in case of issues with client. Not listening to
employee’s side of argument.
Are you satisfied with the processes followed for various tasks (including
leave process)?
 Improper delegation – Supervisors shying away from responsibilities.
 No leave application process.
 Pay cut in case of leaves. No sick leaves.

15. Questionnaire (cont…)
Do you consider your work inferior?
 No – Every task is equally important.
 Ready to do any type of work.
Are you satisfied with your work?
 No
 No career growth/satisfaction!
How do you motivate yourself?
 Dream to work as driver internationally and earn in dollars.
 By being patient and hoping for the best.
 Need to send money to parents in hometown.

16. Questionnaire (cont…)
What are the steps taken by the company/organization
to motivate you?
 None
 No trust on employees – Original documents kept as
safety deposit.
How often are you praised for your job by the
organization/client?
 No appraisal from company…no motivation! (Even
after good performance at work)
 Only 5 % of clients behave appropriately. No Respect

17. Questionnaire (cont…)
How would you like to be treated? What would you do if
you are in your client’s position?
 Would like to be treated with respect.
 Better salary.
 I would not behave rudely & I would always remember
my roots.
If choosing between two jobs, is 'fun' the most
important criteria?
 No
 Money and respect are the most important factors.