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Dr. Abdulaziz Saddique CPHQ, SSMBB
The Learning Goals:
The importance of developing
a strong work ethic and how
the work ethic you develop will
impact your future as an
employee.
Definition:
a standard of conduct and
values for job performance
2-4
2-5
What are the traits of a winning employee:
What does an employer want?
Top 10 Work Ethics
 Attendance
 Character
 Team Work
 Appearance
 Attitude
 Productivity
 Organizational Skills
 Communication
 Cooperation
 Respect
 Limit Absences
Be at work every day possible
Plan your absences
Don’t abuse leave time
Traits of a Winning Employee
 Come to work on time
Be punctual every day
Be on time …… Don’t Be Absent !!!
Attendance
 Flexible working hours
 Free Schedule
 Reward System
 Honest ….. Dependable …. Loyal
CHARACTER
 Be honest
“Honesty is the single most important factor
having a direct bearing on the final success of an
individual, corporation, or product.” Ed McMahon
Traits of a Winning Employee
 Be dependable
Complete assigned tasks correctly
and promptly
 Be willing to learn
Look to improve your skills
 Be loyal
Speak positively about the company
Traits of a Winning Employee
 Working toward a goal requires cooperation
and respect
Team Work
Traits of a Winning Employee
 Leadership abilities
The ability to be led and/or to become the
leader
 Be a team player
The ability to get along with others –
including those you don’t necessarily like
 Be a contributing member
The ability to carry your own weight and help
others who are struggling
 Accept compromise
Recognize when to speak up with an idea and
when to compromise by blend ideas together
 Clothing …… Hygiene …. Manners
Appearance
Traits of a Winning Employee
 Dress Appropriately
Dress for Success!
Set your best foot forward
 Personal hygiene
 Good manners
• Hand shake
• Demeanor
• Eye contact
Traits of a Winning Employee
Remember that the first
impression of who you are
can last a lifetime
 Be Positive …….. You Can Do It
ATTITUDE
 Have a good attitude
Listen to suggestions
Be positive
Traits of a Winning Employee
 Accept responsibility for ones work
If you make a mistake, admit it
 Make Good Use of Your Time
Productivity
 Benchmark
 Benchmarking
 Time Motion Study
 Balance Score Card
 The KEY to getting your task done on time
ORGANIZATIONAL SKILLS
 Do the work correctly
Quality and timeliness are prized
Traits of a Winning Employee
 Get along with co-workers
Cooperation is the key to productivity
 Take pride in your work
Do things the best you know how
Traits of a Winning Employee
 Help out whenever asked
Do “extras” without being asked
 Make an effort to improve
Learn ways to better yourself
Traits of a Winning Employee
 Time Management
Utilize time and resources to get
the most out of both
 WRITTEN …..VERBAL….. VISUAL
COMMUNICATION
 Written Communications
Being able to correctly write
reports and memos
Traits of a Winning Employee
 Verbal Communications
Being able to communicate one on one or
to a group
 Working together to Achieve More
COOPERATION
 Follow company rules and
policies
Learn and follow expectations
Traits of a Winning Employee
 Get along with co-workers
Cooperation is the key to productivity
 Appreciate privileges and
don’t abuse them
Privileges are favors and benefits
 Be Sensitive to Racial and Cultural Difference
RESPECT
 Work hard
Work to the best of your ability
Traits of a Winning Employee
 Carry out orders
Do what’s asked the first time
 Show respect
Accept and acknowledge an
individuals talents and knowledge
Why People Lose Their Jobs
 They get laid off
Job loss not their fault
They get fired
Job lost because of their actions
Common Reasons Why
Employees are Fired
Reasons the Law upholds
as “just cause” for firing
Reasons Employees are Fired
Attendance
 Being late or absent from work
Shows lack of responsibility
Can hinder productivity
Reasons Employees are Fired
Character
 Abusing drugs or alcohol
Can create health/safety issues
 Being dishonest
Trust, once lost, is hard to regain
 Being unreliable
Dependability is an employee asset
Reasons Employees are Fired
Team Work
 Bossing others around
Giving orders is the boss’s job
 Not carrying your weight
Not doing your part – relying on
others to do your job for you
Reasons Employees are Fired
Appearance
 Dress Code
This can be a safety issue as well as a
disregard for rules
Remember that you are a
representative of your company
how you dress and act can reflect
on the company.
Reasons Employees are Fired
Attitude
 Being troublemakers
Stirring up dissent among others
Causing arguments and problems
Being rude and using abusive
language
Inappropriate behavior is inexcusable
Reasons Employees are Fired
Productivity
Failing to do the task properly
Costly errors hurt business
 Being careless
Can lead to accidents/profit loss
Being lazy
It’s a form of theft
Reasons Employees are Fired
Organizational Skills
 Loosing Tools & Materials
Unable to locate things
 Lack of Time Management
Not meeting deadlines
 Unprepared
Not ready for meetings or presentations
Reasons Employees are Fired
Communication
 Failure to communicate
(written and/or verbal)
• Unable to properly express
ones thoughts and ideas
• Unable to interpret
instructions and directions
Reasons Employees are Fired
Cooperation
 Not getting along with others
Co-workers, boss, and/or customers
 Failing to follow rules and policies
Not following instructions “Doing your
own thing”
Reasons Employees are Fired
Respect
 Being disrespectful
Argumentative and confrontational
 Making fun of, harassing, or
discriminating against others
This could also land in court!
 Being dissatisfied all the time
You agreed to the work/pay/hours
Reasons Employees are Fired
Other
 Theft
 Incompetence
Lack of ability to perform assigned tasks
 Correct your faults, move
forward
 Don’t repeat your mistakes,
learn from them
 Think positively about your
next job
Positive Actions to Take if
You’re Fired
Development of Work
Ethic
Business Ethics
The standards of conduct and moral values governing actions and
decisions in the work environment.
 Social responsibility.
 Balance between what’s right and what’s profitable.
 Often no clear-cut choices.
 Often shaped by the organization’s ethical climate.
Sarbanes-Oxley Act
2002 law that added oversight for the nation’s major companies and a
special oversight board to regulate public accounting firms that audit
the financial records of these corporations.
• High profile investigations
and arrests in headlines.
• Vast majority of businesses
ethical.
• New corporate officers
charged with deterring
wrongdoing and ensuring
ethical standards.
Johnson & Johnson Website
• Individuals can make the difference in
ethical expectations and behavior
– Putting own interest ahead of the
organization
– Lying to employee
– Misrepresenting hours
– Safety violations
– Internet Abuse
• Technology is expanding unethical behavior
Situation in which a business
decision may be influenced
for personal gain.
Telling the truth and
adhering to deeply felt
ethical principles in
business decisions.
Businesspeople expect
employees to be loyal
and truthful, but ethical
conflicts may arise.
Employee’s disclosure
of illegal, immoral, or
unethical practices in
the organization.
Code of Conduct
Formal statement that
defines how the
organization expects
and requires
employees to resolve
ethical questions.
Codes of conduct
cannot detail a solution
for every ethical
situation, so
corporations provide
training in ethical
reasoning.
 Confidentiality
 We are committed to maintaining the highest degree of integrity in all our
dealings with potential, current and past clients, both in terms of normal
commercial confidentiality, and the protection of all personal information
received in the course of providing the business services concerned. We
extend the same standards to all our customers, suppliers and associates.
 Ethics
 We always conduct our own services honestly and honourably, and
expect our clients and suppliers to do the same. Our advice, strategic
assistance and the methods imparted through our training, take proper
account of ethical considerations, together with the protection and
enhancement of the moral position of our clients and suppliers.
 Conflict of interest
 Due to the sensitive nature of our particular consultancy services, we will
not provide a service to a direct competitor of a client, and we generally
try to avoid any dealings with competitor companies even after the
cessation of services to a client.
 Contracts
Our contract will usually be in the form of a detailed proposal, including aims,
activities, costs, timescales and deliverables. The quality of our service and the value of
our support provide the only true basis for continuity. We always try to meet our
clients' contractual requirements, and particularly for situations where an external
funding provider requires more official parameters and controls.
 Fees
Our fees are always competitive for what we provide, which is high quality, tailored,
specialized service. As such we do not generally offer arbitrary discounts; generally a
reduction in price is only enabled by reducing the level or extent of services to be
delivered. That said, we always try to propose solutions which accommodate our
clients' available budgets and timescales. Wherever possible we agree our fees and basis
of charges clearly in advance, so that we and our clients can plan reliably for what lies
ahead, and how it is to be achieved and financially justified.
 Payment
We aim to be as flexible as possible in the way that our services our charged. Some
clients prefer fixed project fees; others are happier with retainers, and we try to fit in
with what will be best for the client.
 What It Is
 A code of ethics, also known as a code of conduct, clarifies “an organization’s
mission, values, and principles, linking them with standards of professional
conduct.”[1] A code of conduct serves as a reference for managers and employees
when making decisions at work.
 Why It Matters
 A code of ethics can help your organization to:
 Show customers that it values integrity.
 Define the terms of ethical behavior at work.
 Guide decision-making in difficult situations.
 . The prevailing attitude among consumers is that businesses care more about
profits than workers, consumers, or the environment.
 Getting Started
 When writing a code of ethics for your organization:
 Step One: Consider your organization’s mission, values, and goals, including its position
on sustainability.
 Step Two: Use clear language to make the code user friendly.
 Step Three: Include expectations for general conduct at work, as well as examples of
unethical behavior.
Helping employees
recognize and reason
through ethical
problems and turning
them into ethical
actions.
Executives must
demonstrate ethical
behavior in their
actions.
Social Responsibility
• Management’s consideration of profit, consumer
satisfaction, and societal well-being of equal
value in evaluating the firm’s performance.
• Contributions to the overall economy, job
opportunities, and charitable contributions and
service.
• Organizations measure through social audits.
• Public Health Issues. What to do about inherently dangerous
products such as alcohol, tobacco, vaccines, and steroids.
• Protecting the Environment. Using resources efficiently,
minimizing pollution.
• Recycling. Reprocessing used materials for reuse.
• Developing the Quality of the Workforce. Enhancing quality
of the overall workforce through education and diversity
initiatives.
• Corporate Philanthropy. Cash contributions, donations of
equipment and products, and supporting the volunteer efforts of
company employees.
• The Right to Be Safe. Safe operation of products, avoiding product
liability.
• The Right to Be Informed. Avoiding false or misleading advertising and
providing effective customer service.
• The Right to Choose. Ability of consumers to choose the products and
services they want.
• The Right to Be Heard. Ability of consumers to
express legitimate complaints to the appropriate parties.
• Workplace Safety. Monitored by Occupational Safety and
Health Administration.
• Quality-of-Life Issues. Balancing work and family through
flexible work schedules, subsidized child care, and regulation
such as the Family and Medical Leave Act of 1993.
• Ensuring Equal Opportunity on the Job. Providing equal
opportunities to all employees without discrimination; many
aspects regulated by law.
• Age Discrimination. Age Discrimination in Employment Act of
1968 protects workers age 40 or older.
• Sexual Harassment and Sexism. Avoiding unwelcome actions
of a sexual nature; equal pay for equal work without regard to
gender.
• Obligation to make profits for shareholders.
• Expectation of ethical and moral behavior.
• Investors protected by regulation by the
Securities and Exchange Commission
and state regulations.
 Be Punctual
 Be Friendly
 Be a Team Player
 Look Good
 Treat every one
with Respect
 Be Productive
 Be Organized
 Communicate clearly
 Cooperate with your
colleague
 Treat every one with
Respect
Work Ethic by AS

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Work Ethic by AS

  • 2. The Learning Goals: The importance of developing a strong work ethic and how the work ethic you develop will impact your future as an employee.
  • 3. Definition: a standard of conduct and values for job performance
  • 4. 2-4
  • 5. 2-5
  • 6. What are the traits of a winning employee: What does an employer want?
  • 7. Top 10 Work Ethics  Attendance  Character  Team Work  Appearance  Attitude  Productivity  Organizational Skills  Communication  Cooperation  Respect
  • 8.  Limit Absences Be at work every day possible Plan your absences Don’t abuse leave time Traits of a Winning Employee  Come to work on time Be punctual every day
  • 9. Be on time …… Don’t Be Absent !!! Attendance
  • 10.  Flexible working hours  Free Schedule  Reward System
  • 11.  Honest ….. Dependable …. Loyal CHARACTER
  • 12.  Be honest “Honesty is the single most important factor having a direct bearing on the final success of an individual, corporation, or product.” Ed McMahon Traits of a Winning Employee  Be dependable Complete assigned tasks correctly and promptly
  • 13.  Be willing to learn Look to improve your skills  Be loyal Speak positively about the company Traits of a Winning Employee
  • 14.  Working toward a goal requires cooperation and respect Team Work
  • 15. Traits of a Winning Employee  Leadership abilities The ability to be led and/or to become the leader  Be a team player The ability to get along with others – including those you don’t necessarily like
  • 16.  Be a contributing member The ability to carry your own weight and help others who are struggling  Accept compromise Recognize when to speak up with an idea and when to compromise by blend ideas together
  • 17.  Clothing …… Hygiene …. Manners Appearance
  • 18. Traits of a Winning Employee  Dress Appropriately Dress for Success! Set your best foot forward  Personal hygiene
  • 19.  Good manners • Hand shake • Demeanor • Eye contact Traits of a Winning Employee Remember that the first impression of who you are can last a lifetime
  • 20.  Be Positive …….. You Can Do It ATTITUDE
  • 21.  Have a good attitude Listen to suggestions Be positive Traits of a Winning Employee  Accept responsibility for ones work If you make a mistake, admit it
  • 22.  Make Good Use of Your Time Productivity
  • 23.  Benchmark  Benchmarking  Time Motion Study  Balance Score Card
  • 24.  The KEY to getting your task done on time ORGANIZATIONAL SKILLS
  • 25.  Do the work correctly Quality and timeliness are prized Traits of a Winning Employee  Get along with co-workers Cooperation is the key to productivity
  • 26.  Take pride in your work Do things the best you know how Traits of a Winning Employee  Help out whenever asked Do “extras” without being asked
  • 27.  Make an effort to improve Learn ways to better yourself Traits of a Winning Employee  Time Management Utilize time and resources to get the most out of both
  • 28.  WRITTEN …..VERBAL….. VISUAL COMMUNICATION
  • 29.  Written Communications Being able to correctly write reports and memos Traits of a Winning Employee  Verbal Communications Being able to communicate one on one or to a group
  • 30.  Working together to Achieve More COOPERATION
  • 31.  Follow company rules and policies Learn and follow expectations Traits of a Winning Employee  Get along with co-workers Cooperation is the key to productivity  Appreciate privileges and don’t abuse them Privileges are favors and benefits
  • 32.  Be Sensitive to Racial and Cultural Difference RESPECT
  • 33.  Work hard Work to the best of your ability Traits of a Winning Employee  Carry out orders Do what’s asked the first time  Show respect Accept and acknowledge an individuals talents and knowledge
  • 34. Why People Lose Their Jobs  They get laid off Job loss not their fault They get fired Job lost because of their actions
  • 35. Common Reasons Why Employees are Fired Reasons the Law upholds as “just cause” for firing
  • 36. Reasons Employees are Fired Attendance  Being late or absent from work Shows lack of responsibility Can hinder productivity
  • 37. Reasons Employees are Fired Character  Abusing drugs or alcohol Can create health/safety issues  Being dishonest Trust, once lost, is hard to regain  Being unreliable Dependability is an employee asset
  • 38.
  • 39. Reasons Employees are Fired Team Work  Bossing others around Giving orders is the boss’s job  Not carrying your weight Not doing your part – relying on others to do your job for you
  • 40. Reasons Employees are Fired Appearance  Dress Code This can be a safety issue as well as a disregard for rules Remember that you are a representative of your company how you dress and act can reflect on the company.
  • 41.
  • 42. Reasons Employees are Fired Attitude  Being troublemakers Stirring up dissent among others Causing arguments and problems Being rude and using abusive language Inappropriate behavior is inexcusable
  • 43. Reasons Employees are Fired Productivity Failing to do the task properly Costly errors hurt business  Being careless Can lead to accidents/profit loss Being lazy It’s a form of theft
  • 44.
  • 45. Reasons Employees are Fired Organizational Skills  Loosing Tools & Materials Unable to locate things  Lack of Time Management Not meeting deadlines  Unprepared Not ready for meetings or presentations
  • 46. Reasons Employees are Fired Communication  Failure to communicate (written and/or verbal) • Unable to properly express ones thoughts and ideas • Unable to interpret instructions and directions
  • 47. Reasons Employees are Fired Cooperation  Not getting along with others Co-workers, boss, and/or customers  Failing to follow rules and policies Not following instructions “Doing your own thing”
  • 48. Reasons Employees are Fired Respect  Being disrespectful Argumentative and confrontational  Making fun of, harassing, or discriminating against others This could also land in court!
  • 49.  Being dissatisfied all the time You agreed to the work/pay/hours Reasons Employees are Fired Other  Theft  Incompetence Lack of ability to perform assigned tasks
  • 50.
  • 51.  Correct your faults, move forward  Don’t repeat your mistakes, learn from them  Think positively about your next job Positive Actions to Take if You’re Fired
  • 52.
  • 54. Business Ethics The standards of conduct and moral values governing actions and decisions in the work environment.  Social responsibility.  Balance between what’s right and what’s profitable.  Often no clear-cut choices.  Often shaped by the organization’s ethical climate. Sarbanes-Oxley Act 2002 law that added oversight for the nation’s major companies and a special oversight board to regulate public accounting firms that audit the financial records of these corporations.
  • 55. • High profile investigations and arrests in headlines. • Vast majority of businesses ethical. • New corporate officers charged with deterring wrongdoing and ensuring ethical standards. Johnson & Johnson Website
  • 56. • Individuals can make the difference in ethical expectations and behavior – Putting own interest ahead of the organization – Lying to employee – Misrepresenting hours – Safety violations – Internet Abuse • Technology is expanding unethical behavior
  • 57.
  • 58. Situation in which a business decision may be influenced for personal gain. Telling the truth and adhering to deeply felt ethical principles in business decisions. Businesspeople expect employees to be loyal and truthful, but ethical conflicts may arise. Employee’s disclosure of illegal, immoral, or unethical practices in the organization.
  • 59.
  • 60. Code of Conduct Formal statement that defines how the organization expects and requires employees to resolve ethical questions.
  • 61. Codes of conduct cannot detail a solution for every ethical situation, so corporations provide training in ethical reasoning.
  • 62.  Confidentiality  We are committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. We extend the same standards to all our customers, suppliers and associates.  Ethics  We always conduct our own services honestly and honourably, and expect our clients and suppliers to do the same. Our advice, strategic assistance and the methods imparted through our training, take proper account of ethical considerations, together with the protection and enhancement of the moral position of our clients and suppliers.  Conflict of interest  Due to the sensitive nature of our particular consultancy services, we will not provide a service to a direct competitor of a client, and we generally try to avoid any dealings with competitor companies even after the cessation of services to a client.
  • 63.  Contracts Our contract will usually be in the form of a detailed proposal, including aims, activities, costs, timescales and deliverables. The quality of our service and the value of our support provide the only true basis for continuity. We always try to meet our clients' contractual requirements, and particularly for situations where an external funding provider requires more official parameters and controls.  Fees Our fees are always competitive for what we provide, which is high quality, tailored, specialized service. As such we do not generally offer arbitrary discounts; generally a reduction in price is only enabled by reducing the level or extent of services to be delivered. That said, we always try to propose solutions which accommodate our clients' available budgets and timescales. Wherever possible we agree our fees and basis of charges clearly in advance, so that we and our clients can plan reliably for what lies ahead, and how it is to be achieved and financially justified.  Payment We aim to be as flexible as possible in the way that our services our charged. Some clients prefer fixed project fees; others are happier with retainers, and we try to fit in with what will be best for the client.
  • 64.  What It Is  A code of ethics, also known as a code of conduct, clarifies “an organization’s mission, values, and principles, linking them with standards of professional conduct.”[1] A code of conduct serves as a reference for managers and employees when making decisions at work.  Why It Matters  A code of ethics can help your organization to:  Show customers that it values integrity.  Define the terms of ethical behavior at work.  Guide decision-making in difficult situations.  . The prevailing attitude among consumers is that businesses care more about profits than workers, consumers, or the environment.  Getting Started  When writing a code of ethics for your organization:  Step One: Consider your organization’s mission, values, and goals, including its position on sustainability.  Step Two: Use clear language to make the code user friendly.  Step Three: Include expectations for general conduct at work, as well as examples of unethical behavior.
  • 65. Helping employees recognize and reason through ethical problems and turning them into ethical actions.
  • 67. Social Responsibility • Management’s consideration of profit, consumer satisfaction, and societal well-being of equal value in evaluating the firm’s performance. • Contributions to the overall economy, job opportunities, and charitable contributions and service. • Organizations measure through social audits.
  • 68.
  • 69. • Public Health Issues. What to do about inherently dangerous products such as alcohol, tobacco, vaccines, and steroids. • Protecting the Environment. Using resources efficiently, minimizing pollution. • Recycling. Reprocessing used materials for reuse. • Developing the Quality of the Workforce. Enhancing quality of the overall workforce through education and diversity initiatives. • Corporate Philanthropy. Cash contributions, donations of equipment and products, and supporting the volunteer efforts of company employees.
  • 70. • The Right to Be Safe. Safe operation of products, avoiding product liability. • The Right to Be Informed. Avoiding false or misleading advertising and providing effective customer service. • The Right to Choose. Ability of consumers to choose the products and services they want. • The Right to Be Heard. Ability of consumers to express legitimate complaints to the appropriate parties.
  • 71. • Workplace Safety. Monitored by Occupational Safety and Health Administration. • Quality-of-Life Issues. Balancing work and family through flexible work schedules, subsidized child care, and regulation such as the Family and Medical Leave Act of 1993. • Ensuring Equal Opportunity on the Job. Providing equal opportunities to all employees without discrimination; many aspects regulated by law. • Age Discrimination. Age Discrimination in Employment Act of 1968 protects workers age 40 or older. • Sexual Harassment and Sexism. Avoiding unwelcome actions of a sexual nature; equal pay for equal work without regard to gender.
  • 72. • Obligation to make profits for shareholders. • Expectation of ethical and moral behavior. • Investors protected by regulation by the Securities and Exchange Commission and state regulations.
  • 73.  Be Punctual  Be Friendly  Be a Team Player  Look Good  Treat every one with Respect  Be Productive  Be Organized  Communicate clearly  Cooperate with your colleague  Treat every one with Respect