Content Management Market Trends

Content ManagementMarket TrendsMapping the Future of ContentManagement21 Oct 2011 - Laurence Hart, Washington Consulting, Inc.

Content Management Records Email Management Management Digital AssetManagement Collaboration Web Content Management Page 2

ECM, The Grand Unified Theory Enterprise Content Management (ECM) is the strategies, methods and tools usedto capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organizations unstructured information, wherever that information exists. - AIIM (October 2011) Digital Web Applications Records Email Asset Content Collaboration Content Management Management Management Management External The Enterprise CMS Platform Process Services Interfaces Content Services (SOAP, WS-*, RSS, REST, Library Services RPC…) Page 3

ECM, The Grand Unified Theory Enterprise Content Management (ECM) is the strategies, methods and tools usedto capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organizations unstructured information, wherever that information exists. ECM Define ECM - AIIM (October 2011) ECM ECM Project Project Project Digital Web Applications Records Email Asset Content Collaboration Content Management Management Management Management External The Enterprise CMS Platform Process Services Interfaces Content Services (SOAP, WS-*, RSS, REST, Library Services RPC…) Page 4

ECM, The Grand Unified Theory Enterprise Content Management (ECM) is the strategies, methods and tools usedto capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organizations unstructured information, wherever that information exists. ECM Define ECM - AIIM (October 2011) ECM ECM Project Project Project Digital Web Applications Records Email Asset Content Collaboration Content Management Management Management Management CCA Semantic External The Enterprise CMS Platform Process Services Interfaces Forms Content Services (SOAP, Reports WS-*, RSS, REST, Library Services RPC…) Page 5

Complicating Factors Page 6

For Example U.S. Citizenship and Immigration Service Over 1 million new legal immigrants per year – Average storage per file, 70 MB – Keep for 99 years – 75+ TB/year with ZERO back-file conversion Over 16 million benefit claims per year Everything is audited Multiple agency access Page 7

Two Outcomes Page 8

ECM Baseline Enterprise Content Management (ECM) is a strategy for the coordinatedmanagement of all content throughout an organization, allowing for people and systems to find and use content from within any business context. Creation Execution Page 9

The Unanswerable Question If all the obstacles to ECM adoption - e.g., user/culture acceptance, networks bandwidth, cost, security, etc.- were to go away, what would you do with ECM? Andrew Chapman http://nevertalkwhenyoucannod.com Fall 2010 Page 10

Vacation Picture 11 Page 11

The Trends…. 1 2

Content Management for theMasses Page 13

From Managing to Governing Page 14

Solving the Business Problem The Ether Tags: Tags: Approved Proposal, Widgets, Draft, Share: XYZ Inc, Work XYZ-Purchasing /Read Share: Sarah(Partner)/Edit Page 15

Moving to the Cloud The Ether Page 16

Achieving The End Game Page 17

The Change Enterprise Content Management (ECM) is a strategy for the coordinatedmanagement of all content throughout an organization, allowing for people and systems to find and use content from within any business context.Omnipresent Content Management (OCM) is the coordinated managementof all content throughout the world, allowing for people and systems to find, use, and share content from within any context. Page 18

Are You Ready? Twitter: @piewords Blog: http://wordofpie.com Email: lhart@washingtonconsulting.com Page 19

Content Management Market Trends

by Laurence Hart on Oct 21, 2011

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Content Management Market Trends — Presentation Transcript

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