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From Enterprise Content Management to Enterprise Information Management Dr. Ulrich Kampffmeyer FUJITSU Channel Partner Conference Marrakech, February 12, 2009 P R O J E C T  C O N S U L T Unternehmensberatung  Dr.  Ulrich  Kampffmeyer  GmbH Edited handout version – animation dissolved Animated PPS version:  www.PROJECT-CONSULT.net/files/20090212_ECM_to_EIM_Fujitsu_Marrakech_3_Kff_Show.pps
[object Object],[object Object],[object Object],[object Object],A GENDA
Welcome to the digital world 0100101010 0111100011 1010101011 1010001110 1000111010 Content is king!
INFORMATION OVERFLOW   We suffer from information overflow,  and must laboriously search out the valuable, important information. The systematic management of exponentially growing information volumes is ever more important.
THE  C ONTENT  “ BIG BANG“   40,000 BC Cave painting tools 105 Paper 3500 BC Writing 1947 Tran-sistor 1950 Computer Late 1960s Internet 1870 Electricity, telephone 1450 Printing 1993 The Web 2004 36 B l n 2003 24 B l n 2002 12 B l n 2001 6 Bln 2000 3 Bln 2005 52 B l n Gigabytes GigaByte TeraByte PetaByte ExaByte
THE  C ONTENT  “ BIG BANG“   40,000 BC Cave painting tools 105 Paper 3500 BC Writing 1947 Tran-sistor 1950 Computer Late 1960s Internet 1870 Electricity, telephone 1450 Printing 1993 The Web 2004 36 B l n 2003 24 B l n 2002 12 B l n 2001 6 Bln 2000 3 Bln 2005 52 B l n Gigabytes Every year be produce three times the amount of information than the year before.
THE  C ONTENT  “ BIG BANG“   Unstructured information and data grow at different rates 78% average growth Fixed, unstructured data Dynamic, structured data Storage Demand Petabytes Stored information volume grows by 30% per year Over 90% of all records are generated electronically Over 85% of all information used is in unstructured documents Over 600 billion emails are sent each year About  65% of all infomation consists of relevant records that must be retained 95% of all records could be destroyed
THE  C ONTENT  “ BIG BANG“   Unstructured information and data grow at different rates Email, videos, audio, scanned documents, multi media objects and other unstructured information generates the majority of data. 78% average growth Fixed, unstructured data Dynamic, structured data Storage Demand Petabytes Stored information volume grows by 30% per year Over 90% of all records are generated electronically Over 85% of all information used is in unstructured documents Over 600 billion emails are sent each year About  65% of all infomation consists of relevant records that must be retained 95% of all records could be destroyed
THE  C ONTENT  “ BIG BANG“   Unstructured information and data grow at different rates Email, videos, audio, scanned documents, multi media objects and other unstructured information generates the majority of data Drowned by information, we are searching for knowledge. 78% average growth Fixed, unstructured data Dynamic, structured data Storage Demand Petabytes Stored information volume grows by 30% per year Over 90% of all records are generated electronically Over 85% of all information used is in unstructured documents Over 600 billion emails are sent each year About  65% of all infomation consists of relevant records that must be retained 95% of all records could be destroyed
C HARACTERS, DATA, INFORMATION, KNOWLEDGE THE PYRAMID Relationships between the levels  of the definition hierarchy Mechanisms of the currency market Conversion rate €  1 = US$ 1.30 1.30 1, 0, 3 and . Linkage Syntax Characters Data Information Knowledge Examples Contexts Context Character set
C HARACTERS, DATA, INFORMATION, KNOWLEDGE IT IS ONLY INFORMATION Records Documents Media Assets C ontent Characters Data Information Knowledge
C ONTENT Data, Information, Records, Knowledge a.s.o. ,[object Object],[object Object],[object Object],[object Object],But how to manage content effectivly?
Enterprise  C ontent Management Pre-condition for effective information management
DEFINITION &  C ONCEPTS
AIIM International, 2003 ECM:  C LAIM   Unstructured Content Data Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE
ECM: DEFINITION   ,[object Object],[object Object]
ECM: DEFINITION   ,[object Object],[object Object]
STRATEGY & VISION   not a single product! Enterprise  C ontent Management is a  Strategy  or  Vision ,
ENTERPRISE  C ONTENT  MANAGEMENT –  INFRASTRUCTURE ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
ECM  C ONCEPT #1   ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Middleware Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
ECM  C ONCEPT #2   ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Independent services  for all applications Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
ECM  C ONCEPT #3   ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Uniform, federated enterprise repository for all types of information Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
ECM  C OMPONENTS
AIIM MODEL FOR ECM   ENTERPRISE  C ONTENT MANAGEMENT CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab
C APTURE   Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
C APTURE HUMAN-CREATED   Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
C APTURE   APPLICATION-CREATED Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
C APTURE RECOGNITION  Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
C APTURE   FORMS PROCESSING Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
C APTURE   COLD Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
C APTURE   INDEXING & CLASSIFICATION Input ,[object Object],COLD/ERM  ,[object Object],Aggregation ,[object Object],[object Object],Forms Processing E-Forms/Web-Forms ,[object Object],Application created ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Indexing Input Designs Categorization Recognition Human created
MANAGE   WCM RM WF/ BPM DM Collab
MANAGE   DOCUMENT MANAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],STORE WCM RM WF/BPM DM Collab
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MANAGE   C OLLABORATION STORE WCM RM WF/BPM DM Collab
MANAGE   WEB  C ONTENT MANAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],STORE WCM RM WF/BPM DM Collab
MANAGE   RECORDS MANAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],STORE WCM RM WF/BPM DM Collab
MANAGE   BUSINESS PROCESS MANAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],STORE WCM RM WF/BPM DM Collab
STORE   Repositories Library Services Technologies
STORE   ,[object Object],[object Object],[object Object],[object Object],Repositories
STORE   ,[object Object],[object Object],[object Object],[object Object],Library Services
STORE   Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
STORE   Repositories Library Services Technologies ILM Information Lifecycle Management
PRESERVE   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Deletion
PRESERVE   Long-Term Archiving implies C ontinuous Migration
DELIVER   OUTPUT MANAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object]
DELIVER   TRANSFORMATION ,[object Object],[object Object],[object Object],[object Object]
DELIVER   SECURITY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DELIVER   DISTRIBUTION
The  ‘ C ’  in ECM Market drivers for  enterprise content management Let‘s talk about ECM trends …
LOTS OF  C ‘s   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
C ollaboration & 2.0
C OLLABORATION   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
C OLLABORATION   ,[object Object],[object Object],[object Object]
C OMMUNITIES SYNONYMOUS WITH WEB 2.0 FUNCTIONALITY ,[object Object],[object Object],[object Object],Is there an ECM 2.0?
C OMMUNITIES SYNONYMOUS WITH WEB 2.0 FUNCTIONALITY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Governance, Risk Management &  C ompliance
C OMPLIANCE MEETING LEGAL REQUIREMENTS ,[object Object],[object Object]
[object Object],[object Object],C OMPLIANCE MEETING LEGAL REQUIREMENTS
GRC GOVERNANCE,  C OMPLIANCE & RISK   MANAGEMENT GRC brings together the disciplines of  C orporate  Governance, Risk Management and Compliance as a  c onsistent procedure model. Governance Compliance Risk Management
C omplexity,  C onvergence & C omponent Architectures
C OMPLEXITY REDUCING COMPLEXITY ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],C OMPLEXITY REDUCING COMPLEXITY
[object Object],[object Object],[object Object],C OMPLEXITY REDUCING COMPLEXITY
C OMPONENTS ECM SERVICES, COMPONENTS AND SUBSYSTEMS ,[object Object],[object Object]
[object Object],[object Object],C OMPONENTS ECM SERVICES, COMPONENTS AND SUBSYSTEMS
C ontinuity,  C ontrol & C onservation
C ONTINUITY ENSURING INFORMATION AVAILABILITY ,[object Object],[object Object],[object Object]
C ONTROL REGAIN CONTROL OF INFORMATION ,[object Object],[object Object],[object Object],[object Object]
C ONSERVATION SYNONYMOUS FOR PRESERVATION AND ARCHIVING ,[object Object],[object Object],[object Object],[object Object],[object Object],Federated repositories instead of island solutions.
C ONVERGENCE CONVERGENCE WITH OTHER ITC FUNCTIONALITIES The convergence in ECM is especially evident in the  convergence of technologies that were not originally part of the core of document management: •  Capture •  Output Management •  Asset Management •  Digital Rights Management •  Electronic Signature •  Web Content Management and Web 2.0 •  Business Process Management and Business Intelligence ECM is unravelling at the edges.
C ompetitiveness &  C ost ECM solutions to fight the  c urrent   c risis
C OMPETITIVENESS ,[object Object],[object Object],[object Object]
C OST REDUCE COSTS AND INCREASE EFFICIENCY ,[object Object],[object Object],[object Object]
[object Object],[object Object],THE VALUE OF INFORMATION C ORRECTNESS, AVAILIBILITY & USE
C ompetition &  C onsolidation
C ONSOLIDATION PRODUCT AND INFRASTRUCTURE CONVERGENCE ,[object Object],[object Object],[object Object]
MAGIC QUADRANT OF THE GARTNER GROUP   SEPTEMBER 2007 Of 18 vendors, 6 are no longer independent. © Gartner Group 2007
MAGIC QUADRANT OF THE GARTNER GROUP   SEPTEMBER 2007 © Gartner Group 2007 HP Autonomy
MAGIC QUADRANT OF THE GARTNER GROUP   SEPTEMBER 2008 © Gartner Group 2008 Autonomy
MAGIC QUADRANT OF THE GARTNER GROUP   SEPTEMBER 2008 September 2007 © Gartner Group 2007 & 2008 Autonomy
MAGIC QUADRANT OF THE GARTNER GROUP   SEPTEMBER 2008 © Gartner Group 2008 Autonomy
ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS Collaboration
ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS International & regional ECM specialists  Collaboration
ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS Groupware & office standard software suppliers  Database suppliers with BLOB concepts  Collaboration
ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS Print & output management software suppliers  Printer, MFD & scanner suppliers  Collaboration
ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS Storage & storage subsystems suppliers Collaboration
ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS Integrators with  add-on solutions  ERP software suppliers with integrated ECM functionality  Collaboration
ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS WCM & portal software suppliers  Collaboration
ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS & SaaS offerings & Outsourcing & ASP &  C loud computing & Mobile & Open Source &, &, & … Collaboration
The market is growing fast …
The market is growing fast …     But the growth is shared  among many  old and new  c ompetitors
The Future From ECM to EIM
ECM: CLAIM
[object Object],[object Object],ECM: SELF-FULFILLING PROPHECY   ECM EIM
THE FUTURE OF ECM   “ ECM is moving towards Information Management and will end up as integral part of general ITC information technology & communication solutions.” “ ECM has no future as a separate category. It will disappear into Enterprise Information Management.”
INFORMATION MANAGEMENT   ,[object Object],[object Object],[object Object]
EIM   ENTERPRISE INFORMATION MANAGEMENT Is EIM Enterprise Information Management just ECM Enterprise Content Management  + BI Business Intelligence? …  a leap too short?!
[object Object],EIM   ENTERPRISE INFORMATION MANAGEMENT PROJECT CONSULT DEFINITION ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],EIM   ENTERPRISE INFORMATION MANAGEMENT PROJECT CONSULT DEFINITION
[object Object],[object Object],[object Object],[object Object],[object Object],EIM   ENTERPRISE INFORMATION MANAGEMENT PROJECT CONSULT DEFINITION
ECM REDEFINED   When Enterprise Content Management has become part of Information Management and the acronym ECM is available again, we will use it for E nterprise  C hange  M anagement!
Outlook
THE FUTURE IN THE INFORMATION AGE   “ Electronic information suffuses every area of life, steers our cars, identifies our purchases, communicates with our appliances, follows us through the internet as a long tail, makes us transparent and thus vulnerable.”
“ Does man rule machine or machine rule man?   As the 21st century begins, information is gaining the advantage over us. People must redefine their role with respect to information, professional and no longer private existence, and to their own self-conception as human beings.” THE FUTURE IN THE INFORMATION AGE
“ We live in one of the most interesting epochs in human history.  In just one generation we are being catapulted into the virtual world of information processing.  Our era easily outdoes the invention of writing, printing, firearms and the railway.  We should enjoy this unique time. There won’t be anything comparable any time soon.” THE FUTURE IN THE INFORMATION AGE
“ The change of a physical, tangible world of information into a virtual world. Our children will laugh at the problems we face today.” THE FUTURE IN THE INFORMATION AGE
Thanks for listening ! … and have a nice time in Marrakech!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Information

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[EN] From ECM Enterprise Content Management to EIM Enterprise Information Management | Ulrich Kampffmeyer | Marrakech 2009

  • 1. From Enterprise Content Management to Enterprise Information Management Dr. Ulrich Kampffmeyer FUJITSU Channel Partner Conference Marrakech, February 12, 2009 P R O J E C T C O N S U L T Unternehmensberatung Dr. Ulrich Kampffmeyer GmbH Edited handout version – animation dissolved Animated PPS version: www.PROJECT-CONSULT.net/files/20090212_ECM_to_EIM_Fujitsu_Marrakech_3_Kff_Show.pps
  • 2.
  • 3. Welcome to the digital world 0100101010 0111100011 1010101011 1010001110 1000111010 Content is king!
  • 4. INFORMATION OVERFLOW We suffer from information overflow, and must laboriously search out the valuable, important information. The systematic management of exponentially growing information volumes is ever more important.
  • 5. THE C ONTENT “ BIG BANG“ 40,000 BC Cave painting tools 105 Paper 3500 BC Writing 1947 Tran-sistor 1950 Computer Late 1960s Internet 1870 Electricity, telephone 1450 Printing 1993 The Web 2004 36 B l n 2003 24 B l n 2002 12 B l n 2001 6 Bln 2000 3 Bln 2005 52 B l n Gigabytes GigaByte TeraByte PetaByte ExaByte
  • 6. THE C ONTENT “ BIG BANG“ 40,000 BC Cave painting tools 105 Paper 3500 BC Writing 1947 Tran-sistor 1950 Computer Late 1960s Internet 1870 Electricity, telephone 1450 Printing 1993 The Web 2004 36 B l n 2003 24 B l n 2002 12 B l n 2001 6 Bln 2000 3 Bln 2005 52 B l n Gigabytes Every year be produce three times the amount of information than the year before.
  • 7. THE C ONTENT “ BIG BANG“ Unstructured information and data grow at different rates 78% average growth Fixed, unstructured data Dynamic, structured data Storage Demand Petabytes Stored information volume grows by 30% per year Over 90% of all records are generated electronically Over 85% of all information used is in unstructured documents Over 600 billion emails are sent each year About 65% of all infomation consists of relevant records that must be retained 95% of all records could be destroyed
  • 8. THE C ONTENT “ BIG BANG“ Unstructured information and data grow at different rates Email, videos, audio, scanned documents, multi media objects and other unstructured information generates the majority of data. 78% average growth Fixed, unstructured data Dynamic, structured data Storage Demand Petabytes Stored information volume grows by 30% per year Over 90% of all records are generated electronically Over 85% of all information used is in unstructured documents Over 600 billion emails are sent each year About 65% of all infomation consists of relevant records that must be retained 95% of all records could be destroyed
  • 9. THE C ONTENT “ BIG BANG“ Unstructured information and data grow at different rates Email, videos, audio, scanned documents, multi media objects and other unstructured information generates the majority of data Drowned by information, we are searching for knowledge. 78% average growth Fixed, unstructured data Dynamic, structured data Storage Demand Petabytes Stored information volume grows by 30% per year Over 90% of all records are generated electronically Over 85% of all information used is in unstructured documents Over 600 billion emails are sent each year About 65% of all infomation consists of relevant records that must be retained 95% of all records could be destroyed
  • 10. C HARACTERS, DATA, INFORMATION, KNOWLEDGE THE PYRAMID Relationships between the levels of the definition hierarchy Mechanisms of the currency market Conversion rate € 1 = US$ 1.30 1.30 1, 0, 3 and . Linkage Syntax Characters Data Information Knowledge Examples Contexts Context Character set
  • 11. C HARACTERS, DATA, INFORMATION, KNOWLEDGE IT IS ONLY INFORMATION Records Documents Media Assets C ontent Characters Data Information Knowledge
  • 12.
  • 13. Enterprise C ontent Management Pre-condition for effective information management
  • 14. DEFINITION & C ONCEPTS
  • 15. AIIM International, 2003 ECM: C LAIM Unstructured Content Data Business Processes STORE MANAGE DELIVER PRESERVE CAPTURE
  • 16.
  • 17.
  • 18. STRATEGY & VISION not a single product! Enterprise C ontent Management is a Strategy or Vision ,
  • 19. ENTERPRISE C ONTENT MANAGEMENT – INFRASTRUCTURE ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • 20. ECM C ONCEPT #1 ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Middleware Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • 21. ECM C ONCEPT #2 ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Independent services for all applications Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • 22. ECM C ONCEPT #3 ERP Web Content Management Doc Mgmt Imaging Domino Exchange RDMS File System Workflow Collaboration Data Warehousing Mining EAI E-Business AP/AR RM/A CRM HRM Uniform, federated enterprise repository for all types of information Enterprise Enterprise Applications Applications Enterprise Enterprise Content Content Management Management Infrastructure Infrastructure Integration Integration
  • 23. ECM C OMPONENTS
  • 24. AIIM MODEL FOR ECM ENTERPRISE C ONTENT MANAGEMENT CAPTURE PRESERVE DELIVER STORE MANAGE STORE WCM RM WF/BPM DM Collab
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  • 32. MANAGE WCM RM WF/ BPM DM Collab
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  • 38. STORE Repositories Library Services Technologies
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  • 42. STORE Repositories Library Services Technologies ILM Information Lifecycle Management
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  • 44. PRESERVE Long-Term Archiving implies C ontinuous Migration
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  • 48. DELIVER DISTRIBUTION
  • 49. The ‘ C ’ in ECM Market drivers for enterprise content management Let‘s talk about ECM trends …
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  • 59. GRC GOVERNANCE, C OMPLIANCE & RISK MANAGEMENT GRC brings together the disciplines of C orporate Governance, Risk Management and Compliance as a c onsistent procedure model. Governance Compliance Risk Management
  • 60. C omplexity, C onvergence & C omponent Architectures
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  • 66. C ontinuity, C ontrol & C onservation
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  • 70. C ONVERGENCE CONVERGENCE WITH OTHER ITC FUNCTIONALITIES The convergence in ECM is especially evident in the convergence of technologies that were not originally part of the core of document management: • Capture • Output Management • Asset Management • Digital Rights Management • Electronic Signature • Web Content Management and Web 2.0 • Business Process Management and Business Intelligence ECM is unravelling at the edges.
  • 71. C ompetitiveness & C ost ECM solutions to fight the c urrent c risis
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  • 75. C ompetition & C onsolidation
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  • 77. MAGIC QUADRANT OF THE GARTNER GROUP SEPTEMBER 2007 Of 18 vendors, 6 are no longer independent. © Gartner Group 2007
  • 78. MAGIC QUADRANT OF THE GARTNER GROUP SEPTEMBER 2007 © Gartner Group 2007 HP Autonomy
  • 79. MAGIC QUADRANT OF THE GARTNER GROUP SEPTEMBER 2008 © Gartner Group 2008 Autonomy
  • 80. MAGIC QUADRANT OF THE GARTNER GROUP SEPTEMBER 2008 September 2007 © Gartner Group 2007 & 2008 Autonomy
  • 81. MAGIC QUADRANT OF THE GARTNER GROUP SEPTEMBER 2008 © Gartner Group 2008 Autonomy
  • 82. ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS Collaboration
  • 83. ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS International & regional ECM specialists Collaboration
  • 84. ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS Groupware & office standard software suppliers Database suppliers with BLOB concepts Collaboration
  • 85. ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS Print & output management software suppliers Printer, MFD & scanner suppliers Collaboration
  • 86. ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS Storage & storage subsystems suppliers Collaboration
  • 87. ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS Integrators with add-on solutions ERP software suppliers with integrated ECM functionality Collaboration
  • 88. ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS WCM & portal software suppliers Collaboration
  • 89. ECM Outputmanagement Storage/Archivierung Hardware Database ERP-Workflow/ Records Manag. WCM/Portal Integration C OMPETING VENDORS & SaaS offerings & Outsourcing & ASP & C loud computing & Mobile & Open Source &, &, & … Collaboration
  • 90. The market is growing fast …
  • 91. The market is growing fast … But the growth is shared among many old and new c ompetitors
  • 92. The Future From ECM to EIM
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  • 95. THE FUTURE OF ECM “ ECM is moving towards Information Management and will end up as integral part of general ITC information technology & communication solutions.” “ ECM has no future as a separate category. It will disappear into Enterprise Information Management.”
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  • 97. EIM ENTERPRISE INFORMATION MANAGEMENT Is EIM Enterprise Information Management just ECM Enterprise Content Management + BI Business Intelligence? … a leap too short?!
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  • 101. ECM REDEFINED When Enterprise Content Management has become part of Information Management and the acronym ECM is available again, we will use it for E nterprise C hange M anagement!
  • 103. THE FUTURE IN THE INFORMATION AGE “ Electronic information suffuses every area of life, steers our cars, identifies our purchases, communicates with our appliances, follows us through the internet as a long tail, makes us transparent and thus vulnerable.”
  • 104. “ Does man rule machine or machine rule man? As the 21st century begins, information is gaining the advantage over us. People must redefine their role with respect to information, professional and no longer private existence, and to their own self-conception as human beings.” THE FUTURE IN THE INFORMATION AGE
  • 105. “ We live in one of the most interesting epochs in human history. In just one generation we are being catapulted into the virtual world of information processing. Our era easily outdoes the invention of writing, printing, firearms and the railway. We should enjoy this unique time. There won’t be anything comparable any time soon.” THE FUTURE IN THE INFORMATION AGE
  • 106. “ The change of a physical, tangible world of information into a virtual world. Our children will laugh at the problems we face today.” THE FUTURE IN THE INFORMATION AGE
  • 107. Thanks for listening ! … and have a nice time in Marrakech!
  • 108.