Evolution of Collaborative Content Management
Even as IT spending slides, IT departments are having to handle more content, more users, provide more productivity, as well as more compliance.
They have to do all this at less cost.
The enterprise hasn't kept up with advances in collaboration - most still uses a shared drive + MS Office + Email.
Most knowledge workers:
- can't find documents
- can't find the right version of documents
- find it easier to search for competitors' info than their own company's info
- have lots more noise than signal
This presentation talks about the collaborative enteprise. Essentially providign Facebook-like features for the Enterprise.
● The Cost of Poor Collaborative Content Management
● Best Practice – On the Web and in the Enterprise
● Alfresco
● Alfresco Share
● Standards Support
● Total Cost of Ownership
● More Information
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Really Simple Collaboration with Alfresco Share
1. Really Simple Collabora/on
Dr. Ian Howells
CMO Alfresco
Mike Farman
Director ECM Product Management
February 2009
2. Agenda
● Evolution of Collaborative Content Management
● The Cost of Poor Collaborative Content Management
● Best Practice – On the Web and in the Enterprise
● Alfresco
● Alfresco Share
● Standards Support
● Total Cost of Ownership
● More Information
2
3. The Focus of 2009
● More Content
● More Users
8% Decline in IT Spend
● More Productivity
● More Compliance Open
Source
Lower
Cost
● Dramatically Less Cost Social
CMIS
Computing
Standards Consumerization
Financial
Crisis
Compliance
3
6. Recognize This?
After 20 Years
● ECM Systems and
Enterprise Portals aren’t
Used
5% of Knowledge
●
Workers use ECM
16% of Users use a
●
Collaborative Workplace/
Company Portal
7. The Collaborative Content
Management Syndrome
Can’t Find Documents
●
45% of Users find Gathering Information about another part of the Company a
●
Challenge
Managers spend up to two hours a day searching for information
●
Can’t Find the Right Version
●
42% of Users Accidentally use the Wrong Information at least Once per Week
●
Easier to Search for Competitors Information
●
Only 31 percent said that competitor information is hard to get
●
Often Information is not Valuable
●
More than 50 percent of the information they obtain has no value to them
●
Content from Multiple Sources
●
On average 3 sources for information on competitors, customers, and projects
●
57% numerous sources causes difficulties
●
Productivity
Information is not Distributed in Time to be Useful
●
Compliance
59% miss valuable information everyday to to poor distribution
●
Managers Say the Majority of Information Obtained for Their Work Is Useless
Accenture Survey January 2007
9. The Collaborative Enterprise
● Social
Other Friends/Like Minded People
●
Customers
What are they doing
● Sales Mktg
Production
● Other Similar Useful Projects
What are they Doing Partners
● Engineering
RD
● Other Similar Useful Content
How is it Changing Other
Operations
●
Employees
Customer
Support
● Other Similar Like Minded
Experts
What are they thinking
●
10. Best Practice Super Heroes
“Nine out of 10 users said they could work better if they
could bring their home computer into work,” – CIO Magazine
11. Best Practice
Social Software Concepts
From To
● User Social Profile
● LDAP Network/Community
● Pull Push Social Feeds
● Classification Social Tagging
● Web Page Gadget Personalization
● Keywords Social Search
● Internal Internal/External
● Content Context - Content, Profile,
Social Graph, Projects
12. Best Practice
Avoiding Enterprise Content “Silos”
From To
● Repository Multiple Repositories
● Proprietary API’s CMIS
● Internal Internal/External
● Proprietary Search OpenSearch
● Web Services REST
● Vendor UI RIA Mashup
● Java Lightweight Scripts
● Vendor Standards Common Web Standards
13. Traditional Choices
The Drawbacks
● Old SharePoint
Integrate
CALS Cost
Cost of Integration
• ●
Lack of Adoption
Reuse Hardware, Software,
Security, Authentication
• ●
Skills
Content Management
•
Scalability
●
Audit, Compliance
•
14. Alfresco
Collaborative Content Management
● Social Software
Integrated Suite
● Open
OperatingSystem, Database, Application Server, Web
Server, Office
Best-of-Breed Web 2.0 Tools
● Repository
Internet Scale
Enterprise Authentication, Audit and Compliance
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16. Best Practice
Social Software Concepts
● Dashboard
● Gadget Personalization
● Social Profile
● Network/Community Site
● Push Social Feeds
● Social Tagging and Search
● Internal/External
● Participate in All Content
26. Content-as-a-Service
● Internet Any Client as a Site or WebApp
Scale Collaborative Content
Applications
● Enterprise (Web Client and Portals)
Audit and
Compliance Content Management
Interoperability Services - CMIS
● Enterprise
Standards
Content as a Service (CaaS)
(Repository, Collaboration and
Search Services)
Federation
Taxonomy Metadata Collaboration Retention
Audit Renditions Feeds
Search
27. The Choice
● A Complete Microsoft Stack
Windows, SQL Server, IIS, .NET, C IE+, MS Office, SharePoint
Portal
● Choice - Keep Using
Linux, Open Solaris, Mac or Windows
Oracle, DB2, MySQL or SQLServer
J2EE JBoss, WebLogic, WebSphere
PHP, Java, Adobe
Portal, Firefox
Microsoft – CIFS, WebDAV, SharePoint Protocol, Office
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29. Today’s Economy
● Low Cost Choice
Simplicity
Lower TCO
Rapid Deployment and Time
• ●
1/10th Cost of Traditional
to Value
ECM Reuse Hardware, Software,
●
Skills
Integrated Suite
•
Added Savings of Open
Keep Control to Change
Source Stack ●
Vendors
30. Collaborative Content Applications/
Internal Communities
● Cross Company ● HR
Product Launch Benefits
Employee On Ramping
● Marketing
● Sales
Marketing Launch
Show Planning Partner Management
Partner On Ramping
● Development
Product Management
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