Design and Manage Content-Rich Intranets &
External-Facing Portals with

SAP Portal Content and Site Management by OpenText
New forces are rapidly changing the world of IT
Social                                                  Mobility




                                      Consumerization

Cloud                                                   Big Data




© 2012 SAP AG. All rights reserved.                            3
Resulting in an ever-growing content chaos…




© 2012 SAP AG. All rights reserved.           4
Enterprise Content Management (ECM) Market

 •        Unstructured content constitutes 80% of organizational data
 •        Doubles every 18 months
 •        ECM market grew 11% in 2011 to total of $4.3B
 •        70% of firms say they will invest in ECM in 2012
 •        Market is expected to pass $5.0B by 2014



                                            $4.400M

                                            $4.200M

                                            $4.000M

                                            $3.800M

                                            $3.600M

                                            $3.400M

                                            $3.200M
                                                                           2009   2010   2011


Source: Gartner: Enterprise Content Management Software, Worldwide, 2011


© 2012 SAP AG. All rights reserved.                                                             5
ECM - Drivers for Adoption / Pain Points



                                                                          0%   5%   10%   15%   20%   25%

                                                    Improve Efficiency
        Productivity
                                          Optimize business processes

                                                          Compliance

        Enterprise readiness                            Reduce costs

                                                          Mitigate risk
        Collaboration                             Enable collaboration

                                            Improve customers service

                                                    Faster turnaround

                                                competitive advantage




Source: AIIM-2011-ECM-State-of-Industry


© 2012 SAP AG. All rights reserved.                                                                         6
SAP Portal Content & Site Management by OpenText
Adding the missing puzzle pieces for Portal Content Management




© 2012 SAP AG. All rights reserved.                              7
SAP ECM Suite by OpenText



   Portal               Portal            Digital Asset        Document          Extended         Employee File         Travel Receipts       Invoice
  Content                Site             Management          Presentment          ECM            Management             Management         Management
Management            Management                                                                                           and OCR           and OCR


   Document          Powerful Intranet/       Optimized         Automate         Best-of-breed    Automate HR File       Automate receipt     Minimize data
Management and       Extranet authoring    management of        document        ECM with unique   administration and      handling and      capture effort and
  Collaboration        and publishing     rich media assets   generation and    SAP integration   enable self-service       streamline            human
 embedded into         embedded into                          personalization    and process          scenarios              expense           intervention
SAP NetWeaver         SAP NetWeaver       Integrate media                          support.                               management
   Portal and            Portal and        into marketing                                                                    process           Streamline
                                          communications                          Enterprise                                                accounts payable
   Enterprise            Enterprise                                                Records
  Workspaces            Workspaces                                                                                                             processes
                                                                                 Management




                                                                                Document Access
                                                                                360 degree information access


Archiving
Secure, compliant, cost-efficient storage of information




© 2012 SAP AG. All rights reserved.                                                                                                                        8
MANAGE EFFICIENT, FLEXIBLE CONTENT          with
SAP Portal Content Management by OpenText




© 2012 SAP AG. All rights reserved.                9
SAP Portal Content Management by OpenText

                                            Key Features

 Best-of-breed & Enterprise-ready Document Management & Collaboration system based on the
  market-leading OpenText ‘Enterprise Library’

 Tightly integrated with SAP Portal using Out-of-the-box iViews

 Social Collaboration with ‘Pulse’

 Enhanced search with OpenText ‘Search Provider’

 Team Sites using ‘Enterprise Workspaces’

 Enhanced content workflows seamlessly integrated with ‘Universal Work List’

 MS Office / Outlook Connectivity with ‘Enterprise Connect’

 Utilizes Portal infrastructure SSO, LDAP, Personalization, Theming, Mashups & Localization

 Extended ECM upgradability & adaptability




© 2012 SAP AG. All rights reserved.                                                            10
Content Management Lifecycle




        Discuss                            Use Workflows             Search                Consume




                                                           Content

                             Contributor                                        Consumer

 Check in / out                            Create / Edit               Follow         Comment / ‘Like’




© 2012 SAP AG. All rights reserved.                                                                  11
SAP NetWeaver Portal – fully rebranded and managed

                                                     Search

          Roles



        Branding




                                                     SSO

           Edit




       Navigation




                                                 Managed
                                                 Content




© 2012 SAP AG. All rights reserved.                           12
Employees follow corporate news & procedures




© 2012 SAP AG. All rights reserved.            13
Content & Collaboration in one place




     Web Content




                                          Social
                                       Collaboration


      Documents




© 2012 SAP AG. All rights reserved.                    14
Enhanced Document Management




                                      Doc List View




                                                      Properties
Tree View
                                                        View




© 2012 SAP AG. All rights reserved.                            15
State-of-the-Art Look&Feel




   Digital Assets
    integration




© 2012 SAP AG. All rights reserved.   16
Advanced Content Search
                                      Portal Search box




     Search box




   Search results




© 2012 SAP AG. All rights reserved.                       17
Advanced Content Workflows




                                Start Workflow




© 2012 SAP AG. All rights reserved.              18
Tasks management using Universal Work List (UWL)




        Work items list




           Work item
             data




© 2012 SAP AG. All rights reserved.                19
Tight integration with MS Office




                         MS Word view




© 2012 SAP AG. All rights reserved.     20
Tight integration with Outlook




Outlook
Folders




© 2012 SAP AG. All rights reserved.   21
Tight integration with the Desktop Client




  Desktop
  Access




© 2012 SAP AG. All rights reserved.         22
INTERACT BETTER USING
SOCIAL COLLABORATION

© 2012 SAP AG. All rights reserved.   23
Enhanced Collaboration using Enterprise Workspaces




 Filtering                                      Workspaces
                                               Administration




                    Workspaces




© 2012 SAP AG. All rights reserved.                             24
User Profile with ‘Pulse’




                                       User Profile

 Filters & Edit




                                        Status &
                                      Activity Feeds




© 2012 SAP AG. All rights reserved.                    25
Social Collaboration with ‘Pulse’
Status & Activity Feeds




© 2012 SAP AG. All rights reserved.   26
Discussions Around Content




© 2012 SAP AG. All rights reserved.   27
BUILD SECURE, SCALABLE, AND BEAUTIFUL
 EXTERNAL FACING WEBSITES with
   SAP Portal Site Management by OpenText




© 2012 SAP AG. All rights reserved.         28
SAP Portal Site Management by OpenText

                                            Key Features

 Best-of-breed & Enterprise-ready Web Content Management system based on the market-leading
  OpenText ‘Web Site Management (RedDot)’

 Tightly integrated with SAP Portal using Out-of-the-box iViews

 Empowering non-technical editors to create, edit, and manage content

 Structured & unstructured data convergence using Application Integrator

 Enhanced content workflows User-defined workflows

 Multi-channel publisher allows publishing web content outside SAP Portal

 Multi-language tools allow semi-automatic translation and localization

 Utilizes Portal infrastructure SSO, LDAP, Personalization, Theming, Quick-Launch, Mashups &
  Localization




© 2012 SAP AG. All rights reserved.                                                             29
Web Content Management Lifecycle


                                                                        SAP Portal


                                                       Config
                                      Navigation
                                      Assistant


       Admin                                                                              Consumer

                                                                               Delivery


                                                   Workflow Approval

                                      Smart Edit                       Delivery Server

                                                       Localization
    Contributor


© 2012 SAP AG. All rights reserved.                                                            30
Portal Site Management – Smart Edit




          Edit




© 2012 SAP AG. All rights reserved.   31
Portal Site Management – Smart Edit

Editing Menu




                                          ‘Red Dots’




 Web Site
 Navigation




                                         Web Content




                                            iView




   © 2012 SAP AG. All rights reserved.                 32
SAP Portal Content Management by OpenText
Main Components


                 DM iViews                 Collaboration iViews          Enterprise Workspaces
 Add document                         Discussions                     Modules available in Gallery
 Add folder                           Discussion forums               Document Search
                                      Threads and posts               Document Work
 Add arbitrary items
                                      Workflow                        Document Browse
 Item operations: Copy, move, edit,
                                      Initiation on document          Activity Feed
 delete, add version, reserve
                                      UWL integration                 To use as-is or as template
 Tree view, Content list,
 Properities iViews

            UWL & Favorites                        Search                  Social Collaboration
 Workflow integration into SAP        Integrate PCM Search Provider   Activity Feeds: folders, documents,
 NetWeaver UWL                        into Portal Search              colleagues
 Favorites integration of most-       Basic & Advanced search         View, comment, share status
 used/liked PCM views                 Folder browse                   User Profile

                                               Infrastructure

 Single Sign On (SSO)                                                 Personalization
 SAP Extended Enterprise Content Management by OpenText Suite 2010    Theming
 Content Server 10.0                                                  Localization
 SAP NetWeaver Portal 7.3


© 2012 SAP AG. All rights reserved.                                                                         33
SAP Portal Site Management by OpenText
Main Components


              Portal Manager                 Delivery Server       Management Server

  SmartView iView                     Content Delivery         SmartEdit
                                      Dynamic & Personalized
  SmartEdit Link                                               Workflow
                                      Navigation Service
  Navigation Integration                                       Translation
                                      Content Repository
  Indexing and Search (TREX)                                   Multichannel
                                      SSO
                                                               Content Sharing

                                                               Publisher




© 2012 SAP AG. All rights reserved.                                                    34
MAKING THE MOST OF MOBILE
CONTENT ON THE MOVE

© 2012 SAP AG. All rights reserved.   35
Consuming the portal into mobile devices




© 2012 SAP AG. All rights reserved.        36
Mobile Documents




© 2012 SAP AG. All rights reserved.   37
Mobile Web Sites




© 2012 SAP AG. All rights reserved.   38
Consuming the portal into mobile devices




                                                            /irj/portal/mobile*
                                                            Rule
                                                          Collection



                1                                     2                                  3
                                Framework 1                Framework 2                       Framework 3


                                              SAP NetWeaver Portal (> 7.3 SP5)                             Administration
                          SSO




                                       SSO




                                                SSO




                                                                                  LDAP




© 2012 SAP AG. All rights reserved.                                                                                  39
CREATE DIVERSIFIED AND ROBUST
 BUSINESS SCENARIOS




© 2012 SAP AG. All rights reserved.   40
Examples of Business Scenarios


Users


                      Customer         Citizen
                       Portal          Portal
                                                   Supplier
                                                    Portal



         Employee
          Portal
                                       Product
                         SOPs                                                             HR
                                      Catalogue Sales       R&D
                                                          Community                    Onboarding
                                                Portal
                                                                       Supplier Sales Team
                                                                                           Office Move
                                                                      Workspace Workspace
                                                                                           Workspace
                                                                                                            PCM/ EWS

                                                                                     HR Manager
                                                                                     Workspace              PCM/ PSM


                                                                                                         Interaction
© 2012 SAP AG. All rights reserved.                                                                                41
 Thank you !




For more details please contact:

Ohad Levy
ohad.levy@sap.com
T: +972-9-777-9977

© 2012 SAP AG. All rights reserved.   42 42

SAP Portal Content and Site Management by OpenText

  • 1.
    Design and ManageContent-Rich Intranets & External-Facing Portals with SAP Portal Content and Site Management by OpenText
  • 2.
    New forces arerapidly changing the world of IT Social Mobility Consumerization Cloud Big Data © 2012 SAP AG. All rights reserved. 3
  • 3.
    Resulting in anever-growing content chaos… © 2012 SAP AG. All rights reserved. 4
  • 4.
    Enterprise Content Management(ECM) Market • Unstructured content constitutes 80% of organizational data • Doubles every 18 months • ECM market grew 11% in 2011 to total of $4.3B • 70% of firms say they will invest in ECM in 2012 • Market is expected to pass $5.0B by 2014 $4.400M $4.200M $4.000M $3.800M $3.600M $3.400M $3.200M 2009 2010 2011 Source: Gartner: Enterprise Content Management Software, Worldwide, 2011 © 2012 SAP AG. All rights reserved. 5
  • 5.
    ECM - Driversfor Adoption / Pain Points 0% 5% 10% 15% 20% 25% Improve Efficiency Productivity Optimize business processes Compliance Enterprise readiness Reduce costs Mitigate risk Collaboration Enable collaboration Improve customers service Faster turnaround competitive advantage Source: AIIM-2011-ECM-State-of-Industry © 2012 SAP AG. All rights reserved. 6
  • 6.
    SAP Portal Content& Site Management by OpenText Adding the missing puzzle pieces for Portal Content Management © 2012 SAP AG. All rights reserved. 7
  • 7.
    SAP ECM Suiteby OpenText Portal Portal Digital Asset Document Extended Employee File Travel Receipts Invoice Content Site Management Presentment ECM Management Management Management Management Management and OCR and OCR Document Powerful Intranet/ Optimized Automate Best-of-breed Automate HR File Automate receipt Minimize data Management and Extranet authoring management of document ECM with unique administration and handling and capture effort and Collaboration and publishing rich media assets generation and SAP integration enable self-service streamline human embedded into embedded into personalization and process scenarios expense intervention SAP NetWeaver SAP NetWeaver Integrate media support. management Portal and Portal and into marketing process Streamline communications Enterprise accounts payable Enterprise Enterprise Records Workspaces Workspaces processes Management Document Access 360 degree information access Archiving Secure, compliant, cost-efficient storage of information © 2012 SAP AG. All rights reserved. 8
  • 8.
    MANAGE EFFICIENT, FLEXIBLECONTENT with SAP Portal Content Management by OpenText © 2012 SAP AG. All rights reserved. 9
  • 9.
    SAP Portal ContentManagement by OpenText Key Features  Best-of-breed & Enterprise-ready Document Management & Collaboration system based on the market-leading OpenText ‘Enterprise Library’  Tightly integrated with SAP Portal using Out-of-the-box iViews  Social Collaboration with ‘Pulse’  Enhanced search with OpenText ‘Search Provider’  Team Sites using ‘Enterprise Workspaces’  Enhanced content workflows seamlessly integrated with ‘Universal Work List’  MS Office / Outlook Connectivity with ‘Enterprise Connect’  Utilizes Portal infrastructure SSO, LDAP, Personalization, Theming, Mashups & Localization  Extended ECM upgradability & adaptability © 2012 SAP AG. All rights reserved. 10
  • 10.
    Content Management Lifecycle Discuss Use Workflows Search Consume Content Contributor Consumer Check in / out Create / Edit Follow Comment / ‘Like’ © 2012 SAP AG. All rights reserved. 11
  • 11.
    SAP NetWeaver Portal– fully rebranded and managed Search Roles Branding SSO Edit Navigation Managed Content © 2012 SAP AG. All rights reserved. 12
  • 12.
    Employees follow corporatenews & procedures © 2012 SAP AG. All rights reserved. 13
  • 13.
    Content & Collaborationin one place Web Content Social Collaboration Documents © 2012 SAP AG. All rights reserved. 14
  • 14.
    Enhanced Document Management Doc List View Properties Tree View View © 2012 SAP AG. All rights reserved. 15
  • 15.
    State-of-the-Art Look&Feel Digital Assets integration © 2012 SAP AG. All rights reserved. 16
  • 16.
    Advanced Content Search Portal Search box Search box Search results © 2012 SAP AG. All rights reserved. 17
  • 17.
    Advanced Content Workflows Start Workflow © 2012 SAP AG. All rights reserved. 18
  • 18.
    Tasks management usingUniversal Work List (UWL) Work items list Work item data © 2012 SAP AG. All rights reserved. 19
  • 19.
    Tight integration withMS Office MS Word view © 2012 SAP AG. All rights reserved. 20
  • 20.
    Tight integration withOutlook Outlook Folders © 2012 SAP AG. All rights reserved. 21
  • 21.
    Tight integration withthe Desktop Client Desktop Access © 2012 SAP AG. All rights reserved. 22
  • 22.
    INTERACT BETTER USING SOCIALCOLLABORATION © 2012 SAP AG. All rights reserved. 23
  • 23.
    Enhanced Collaboration usingEnterprise Workspaces Filtering Workspaces Administration Workspaces © 2012 SAP AG. All rights reserved. 24
  • 24.
    User Profile with‘Pulse’ User Profile Filters & Edit Status & Activity Feeds © 2012 SAP AG. All rights reserved. 25
  • 25.
    Social Collaboration with‘Pulse’ Status & Activity Feeds © 2012 SAP AG. All rights reserved. 26
  • 26.
    Discussions Around Content ©2012 SAP AG. All rights reserved. 27
  • 27.
    BUILD SECURE, SCALABLE,AND BEAUTIFUL EXTERNAL FACING WEBSITES with SAP Portal Site Management by OpenText © 2012 SAP AG. All rights reserved. 28
  • 28.
    SAP Portal SiteManagement by OpenText Key Features  Best-of-breed & Enterprise-ready Web Content Management system based on the market-leading OpenText ‘Web Site Management (RedDot)’  Tightly integrated with SAP Portal using Out-of-the-box iViews  Empowering non-technical editors to create, edit, and manage content  Structured & unstructured data convergence using Application Integrator  Enhanced content workflows User-defined workflows  Multi-channel publisher allows publishing web content outside SAP Portal  Multi-language tools allow semi-automatic translation and localization  Utilizes Portal infrastructure SSO, LDAP, Personalization, Theming, Quick-Launch, Mashups & Localization © 2012 SAP AG. All rights reserved. 29
  • 29.
    Web Content ManagementLifecycle SAP Portal Config Navigation Assistant Admin Consumer Delivery Workflow Approval Smart Edit Delivery Server Localization Contributor © 2012 SAP AG. All rights reserved. 30
  • 30.
    Portal Site Management– Smart Edit Edit © 2012 SAP AG. All rights reserved. 31
  • 31.
    Portal Site Management– Smart Edit Editing Menu ‘Red Dots’ Web Site Navigation Web Content iView © 2012 SAP AG. All rights reserved. 32
  • 32.
    SAP Portal ContentManagement by OpenText Main Components DM iViews Collaboration iViews Enterprise Workspaces Add document Discussions Modules available in Gallery Add folder Discussion forums Document Search Threads and posts Document Work Add arbitrary items Workflow Document Browse Item operations: Copy, move, edit, Initiation on document Activity Feed delete, add version, reserve UWL integration To use as-is or as template Tree view, Content list, Properities iViews UWL & Favorites Search Social Collaboration Workflow integration into SAP Integrate PCM Search Provider Activity Feeds: folders, documents, NetWeaver UWL into Portal Search colleagues Favorites integration of most- Basic & Advanced search View, comment, share status used/liked PCM views Folder browse User Profile Infrastructure Single Sign On (SSO) Personalization SAP Extended Enterprise Content Management by OpenText Suite 2010 Theming Content Server 10.0 Localization SAP NetWeaver Portal 7.3 © 2012 SAP AG. All rights reserved. 33
  • 33.
    SAP Portal SiteManagement by OpenText Main Components Portal Manager Delivery Server Management Server SmartView iView Content Delivery SmartEdit Dynamic & Personalized SmartEdit Link Workflow Navigation Service Navigation Integration Translation Content Repository Indexing and Search (TREX) Multichannel SSO Content Sharing Publisher © 2012 SAP AG. All rights reserved. 34
  • 34.
    MAKING THE MOSTOF MOBILE CONTENT ON THE MOVE © 2012 SAP AG. All rights reserved. 35
  • 35.
    Consuming the portalinto mobile devices © 2012 SAP AG. All rights reserved. 36
  • 36.
    Mobile Documents © 2012SAP AG. All rights reserved. 37
  • 37.
    Mobile Web Sites ©2012 SAP AG. All rights reserved. 38
  • 38.
    Consuming the portalinto mobile devices /irj/portal/mobile* Rule Collection 1 2 3 Framework 1 Framework 2 Framework 3 SAP NetWeaver Portal (> 7.3 SP5) Administration SSO SSO SSO LDAP © 2012 SAP AG. All rights reserved. 39
  • 39.
    CREATE DIVERSIFIED ANDROBUST BUSINESS SCENARIOS © 2012 SAP AG. All rights reserved. 40
  • 40.
    Examples of BusinessScenarios Users Customer Citizen Portal Portal Supplier Portal Employee Portal Product SOPs HR Catalogue Sales R&D Community Onboarding Portal Supplier Sales Team Office Move Workspace Workspace Workspace PCM/ EWS HR Manager Workspace PCM/ PSM Interaction © 2012 SAP AG. All rights reserved. 41
  • 41.
     Thank you! For more details please contact: Ohad Levy ohad.levy@sap.com T: +972-9-777-9977 © 2012 SAP AG. All rights reserved. 42 42