Your SlideShare is downloading. ×
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
LRT Talks 20130725 Services Away Day
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

LRT Talks 20130725 Services Away Day

236

Published on

Slides to accompany talk give to MMU Services Group Away Day in July 2013. Covers work done to improve the student experience through technology

Slides to accompany talk give to MMU Services Group Away Day in July 2013. Covers work done to improve the student experience through technology

Published in: Education, Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
236
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Enhancing the Student Learning Experience with technology Manchester | Jul 2013 Professor Mark Stubbs Head of Learning & Research Technologies m.stubbs@mmu.ac.uk http://twitter.com/thestubbs http://slideshare.net/markstubbs
  • 2. The importance of getting it right Student Retention Success & Satisfaction Student Intake (Aspirations, Attitude & Abilities) Learning, Teaching, Assessment & Personal Development Processes, Facilities & Resources Reputation Marketing & Recruitment Processes All Year Numbers Resource allocation League table rankings A A Recruit to target B B Improve satisfaction, retention & success C C Inform decision-makers
  • 3. Understanding how best to make a difference Careful diagnosis of (diverse) learning experiences • Recurrent messages – NSS analysis: course organisation determines Q22 – Mobile surveys: deadlines, timetables… (m-admin) – Focus groups: consistent, easy to find info • Great (and not-so great) expectations – “engaging, well-organised courses” – “inspirational tutors who know me”
  • 4. Coordinating our response B Improve satisfaction, retention & success Great Online Experience (Seamless, personalised) Great Learning Spaces Great Teaching Simplify Unwieldy Curriculum
  • 5. • A coordinated strike for step-change improvement EQAL New Curriculum • designing new units, … New Admin Systems & Processes • personal timetabling, … New Virtual Learning Environment • Moodle & myMMU web/mobile, Talis Aspire… New QA & QE Processes • facilitating curriculum transformation In the current climate Diminishing unit of resource Everything depends on everything else We are large and risk averse
  • 6. MISSION:
  • 7. Wrapping the institution around the learner This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence megamashup mws
  • 8. 8 Wrapping the institution around the learner Student ID Timetable This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence Sync to personal device
  • 9. Wrapping the institution around the learner Student ID (+ Unit code) Hand-in dates / extensions / marks Personalised submission sheet This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence
  • 10. Wrapping the institution around the learner Unit code Resource list Relevant resource This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence
  • 11. Wrapping the institution around the learner Unit code Past exam papers Past exam paper This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence
  • 12. Engaging our students Providing business intelligence Automating our processes Are we in a better place now?
  • 13. NSS quartile improvements 30% 40% 50% 60% 70% 80% 90% 100% The teaching on my course Assessment and feedback Academic support Organisation and management Learning resources Personal development Overall Satisfaction 30% 40% 50% 60% 70% 80% 90% 100% The teaching on my course Assessment and feedback Academic support Organisation and management Learning resources Personal development Overall Satisfaction I am satisfied with the Students' Union (Association or Guild) at my institution 2011 MMU result Similar institution results (Leeds Met, Birm. City, UCLan, LJM, De Mont, Northumbria, Nott. Trent, Sheff. Hall) 2012
  • 14. Listening carefully to the student voice • Personalised online survey on portal homepage – Nov 2011: 10,716 left 58,000+ comments – Nov 2012: 10,186 left 48,000+ comments – All data tagged with unit / course codes • Unit/Course leaders see their anonymised feedback – Statistical analysis identified top 3 predictors of overall satisfaction… The course helped me develop the confidence and skills to succeed The course is well organised and running smoothly Staff on my course are good at explaining things Hygiene factors Stimulating pedagogy
  • 15. Prioritising our IS/IT investments • Projects grouped into portfolios – Facilities; Finance & HR; Learning, Students & Curriculum; Portals, Content & Collaboration; IT – Exec reviewing importance, status, cost, risk etc • “Top trumps” workshop at Directorate
  • 16. Our “Priorities” Our “People, Processes, Buildings & Systems Objectives” Our “Bottom Line” Our “Positioning” Maximise our reputation Recruit to UG & PG targets Improve UG & PG retention, satisf action & success Diversify our portfolio of viable learning opportunities Maximise research, innov ation & enterprise income & impact Comply with our legal & statutory obligations Operate effective, eff icient, well- understood business processes Provide a sustainable, s afe, high quality working environment for our staff & students Attract, recr uit, develop, value & retain high performing staff Promote a culture that embraces change, pur sues excellence & fosters well- being & respect Remain a sustainable university
  • 17. Our “Priorities” Our “People, Processes, Buildings & Systems Objectives” Our “Bottom Line” Our “Positioning” Maximise our reputation Recruit to UG & PG targets Improve UG & PG retention, satisf action & success Diversify our portfolio of viable learning opportunities Maximise research, innov ation & enterprise income & impact Comply with our legal & statutory obligations Operate effective, eff icient, well- understood business processes Provide a sustainable, s afe, high quality working environment for our staff & students Attract, recr uit, develop, value & retain high performing staff Promote a culture that embraces change, pur sues excellence & fosters well- being & respect Remain a sustainable university
  • 18. VLE & Portal: Moodle2 upgrade 1.9 2.4 extend video e-submission e-portfolio train inspire research engagement tracking
  • 19. VLE & Portal: App
  • 20. VLE & Portal: App
  • 21. LRT | End of Year Report • Student Surveys; Booking Visit Days • Online Enrolment; Ceremonies & Conferment • Timetables on Phones; Checking Library Loans • Plagiarism Detection; Option Selection • Prep for UCAS; MMUTube podcasts • Engagement data sought; CPD units taught • NSS scores aided; QLS upgraded • MyMMU; Moodle2 • Reports for Boards; MMUnion Awards

×